Marta Trzeciakowska

We toured through Spain as one part of several countries we visited on this vacation. Working with Marta, we were able to develop a plan that brought us to many cities in Spain and ended in Southern Spain, where we could take a ferry to Morocco. We had chosen to be on our own for much of the trip.
Marta arranged trains between cities as well as hotels that were comfortable, centrally located and included breakfast, which got our days started right! We took a Paella making class in Valencia, did a tapas tour and had a tour of La Sagrada Familia in Barcelona, and saw a Flamenco show in Sevilla. We also had several city tours along the way with knowledgeable and interesting local tour guides. All were well-coordinated and gave us a flavor of each of the 6 cities we visited, while providing lots of free time for us as well.
Marta and her team were always available for questions, both before, during, and even after our trip. It was a fantastic 11-day experience.

Marta was wonderful coordinator for our trip. She took the time to understand our needs and curate an experience that lived up to our expectations. She made it easy for us by arranging our rides, exhibit and train tickets. All of the guides were wonderful. Jenna took us on an outstanding Tapas tour in Madrid. We truly enjoyed the conversation with the group and insight into food culture. Sara took us on a tour of Madrid. Her passion for history and the culture shone through. Mario was our tour guide for Toledo. He is charismatic, engaging and enthusiastic about Toledo. He took great care of us. All of the tour guides were great!
The hotels that were arranged were very good as well. Or favorite was the Hotel de Juderias in Seville. It was beautiful. I will use Kim Kim again.

Hotel Review

Las Casas de la Judería

Seville

Beautiful and historic hotel. The rooms were a good size and the atmosphere was relaxing

Authenticity & Character

Historical location

Location

Staff

Cleanliness & Comfort

Activity Reviews

Full Day Excursion to Ronda & White Villages

Seville

Quality of Experience

Guides, Drivers and Staff

Guided Visit of Seville

Seville

Quality of Experience

Guides, Drivers and Staff

Guided Visit: Alhambra & Generalife Gardens

Granada

Great experience. Able to see a different aspect of Spain history.

Quality of Experience

Guides, Drivers and Staff

Flamenco Experience

Spain

Beautiful experience and passionate dancers.

Quality of Experience

Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid

Madrid

Mario was charismatic and knowledgeable. We were there the day before the feast of Corpus Christi and got to see the town’s preparations for the festival.

Quality of Experience

Guides, Drivers and Staff

Transport

Train is clean and efficient

Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain

Madrid

Sara was a great Guide who is passionate about Spanish history -and local culture.

Quality of Experience

Guides, Drivers and Staff

Tapas Culinary Experience

Madrid

Jenk’s our tour guide was fantastic. We had outstanding food and great conversation.

Quality of Experience

Oh

Food

Guides, Drivers and Staff

Transport

* Our walking tour of Lisbon guide (Hector who goes by Eric?) was outstanding- theatrical, entertaining, thoughtful, flexible, educational, fun- a pure delight.
* Our guides for Sintra (Teresa and her husband) were exceptional- we ran late- our own fault- and they were very patient with us and helped us fit in the most treasured part of the adventure (Quinta da Regaleira). They ensured we were comfortable while filling us with a deep history of the place and fun anecdotes.
* Our driver Cesar was professional and very thoughtful and patient with us.
* The choice of both our hotels (Epic Algarve and Hotel Portugal in Lisbon) were excellent to meet our needs. Location of Hotel Portugal was perfect for walking to everything. I loved access to the beach and pools at Epic Algarve as well as their delicious breakfasts.
* A serious disappointment was that KimKim apparently did not pass on the information we provided about shellfish allergy to the restaurants where we had reservations. When we arrived for the dinners, it was too late for them to make accommodations since they require this information in advance. Our group leader contacted KimKim after the first dinner to ensure this did not occur for the second dinner, and she was informed by KimKim that they were contacting the 2nd restaurant. Upon arrival at the 2nd restaurant, again they had not received this information and again could not change the menu. These were each Michelin star restaurants, so I paid nearly $1,000 to have 2 meals where I could not eat much of the food or feel safe. For the 3rd restaurant, I did not feel safe going through this again, so I suffered the loss of the prepaid money and went to a different restaurant on my own. Mishandling a food allergy is a grave mistake at the most basic level, and I hope KimKim never makes this mistake again as it could be life-threatening for some people.
* Another disappointment was that the meet-up information for our catamaran cruise out of the Algarve was not clearly communicated, causing us to race around the harbour for an hour and nearly miss our boat.
Overall, I am very glad we went, and I was highly impressed with the individuals we met while in Portugal. If KimKim can fix the mistakes made for future travelers, then I think they will provide an excellent service.

Marta was helpful and always timely with her responses! We unfortunately experienced some travel challenges with an air strike that impacted one of our legs of travel. Marta quickly cancelled activities and was able to provide the necessary documentation required to support our Travel Insurance claim.
This is our second time utilizing KimKim and will use them again in the future!

This is the first time I’ve used a travel service, and I would definitely consider doing it again. Communication with Marta during planning was easy and she was always quick to respond. When she was on her own vacation during the time of our trip, her colleagues were always there if I had a question. I didn’t book as much through Kimkim as perhaps other travellers do, but all the activities we booked through Kimkim were professional and informative, and definitely enriched our time in Spain. I appreciated what Marta booked as it did save me some time. I loved that our trip was in one place in an app, including accommodations, activities and restaurants that I booked myself. Marta even verified that I had reserved our rental car from the right location. I found the direct message on the app reassuring, and did use it a couple of times. However, for some reason, I lost the “message” ability at one point and even access to the app. I could still get needed info and even communicate with the specialist through email.

Activity Reviews

Barcelona Mediterranean Cooking Class

Barcelona

This proved to be a great, “ chill” activity for the last day of our trip. It was good to walk along The Ramblas on a Thursday morning, as our previous visit there was on a Saturday afternoon ( not recommended!) The guided tour of the Boquera Market, again in the morning, was enjoyable. Our guide explained about different Hans and traditional desserts, suggested where to buy cheese and olive oils…. For the cooking part, we made a seafood paella. We had already made paella in Valencia, but this was a different kind and so the process wasn’t the same. We took away some additional recipes to try at home. The location of the cooking class was in a lovely Barcelona flat above a busy square.

Quality of Experience

Market visit and delicious paella

Food

Delicious tapas and paella!

Guides, Drivers and Staff

Informative, enthusiastic.

Transport

We walked. Meeting point was fairly easy to find.

Boat Ride Roses to Cadaqués, Visit of Cadaqués and Dali House, and Boat back to Roses

Costa Brava

Unfortunately we didn’t do this activity. The hour long drive to catch the boat, and again at the end of the day, combined with an early start, was more than we felt we were up to in the moment. We had been quite busy and we were enjoying this relaxing part of the trip in the Costa Brava One of our party also hadn’t been feeling 100% just previously and we were taking it slowly. We know we missed a beautiful tour and hope to return and try it again!

Quality of Experience

Jardins du Cap Roig has stunning views, smells and sounds.

Guides, Drivers and Staff

The Jardins du Cap Roig are a self-guided tour but still informative.

Transport

Jardins du Cap Roig are easy to drive to.

Wine Cellar Visit and Sensory Wine Tasting

Spain

We loved this visit to Mas Oller winery. A beautiful place just to walk around. Our winery tour was really interesting with an explanation of the process from vine to bottle, and challenges they’re experiencing due to warmer summers. The tasting itself was longer than expected (which was fine!) with generous samples of each wine ( if I recall it was 5 in total). One of our party decided not to finish all their samples because somebody had to drive after! We had fun with some other people on the tour as well.

Quality of Experience

Scenery and explanation of their process of wine making.

Guides, Drivers and Staff

Informative and welcoming.

Transport

This winery was easy to find by car.

Local Market Visit and Paella Cooking Workshop

Valencia

This was a great experience. Guides were knowledgeable, enthusiastic and funny. The market visit was at a smaller market, not Mercat Central, which was okay. In the kitchen after we were all put to work with different tasks to make a traditional Venetian paella, and we had fun with others in the group. It’s the first time I’ve geared tomatoes! This is definitely an experience we can bring home with us to share:)

Quality of Experience

Fun and well-organized.

Food

Delicious!

Guides, Drivers and Staff

Funny, enthusiastic.

Transport

We walked there.

E-Bike Tour of Barcelona with Wine and Tapas

Barcelona

Our tour guide, Rory, shared a lot of info on Catalan history that we would not have otherwise been aware of. We covered lots of ground and sites within the Gothic Quarter, El Born, Ciutadella Park, and the waterfront, Cycling was difficult, however, due to the large number of tourists always present in Barcelona. E-bikes we’re not necessary since there were not many chances to actually cycle much. The bikes definitely did enable us to cover more sites than being on foot though. One disappointment with this tour was that we ended at a tapas resto that was not El 4 Gats, as specified. The food and wine was very good where the tour ended, but we had to go to El 4 Gats on our own after because this was somewhere we specifically wanted to experience. I will add that our tour guide, Rory, was very helpful during the tapas part of the tour in giving all participants tips on restaurants, etc, for the rest of our trips. He even wrote them down on a little card for each group:)

Quality of Experience

Maybe do the tour earlier in the morning when there might be somewhat fewer people around?

Guides, Drivers and Staff

Rory was helpful and enthusiastic.

Transport

E-bikes are not necessary. Regular bikes would be fine.

Our trip was amazing . Our guide in Marrakech took excellent care of us in our tour and during our short visit to the clinic.

A few suggestions:
1. Find a better hotel in Casablanca. There was black mold in the shower, light bulbs out in the room, a broken lamp , no towels , drinking glasses or Kleenex tissue. We asked twice for these items . We got towels and 2 glasses the first night; nothing the 2nd night.
2. Our route should have been planned better and I should have caught this error. We should have gone to Madrid LAST and then flew direct to Marrakech instead of being in Granada and then having to take 2 flights to get to Marrakech.
Avoid Iberia Airlines and go with Air Arabia. They are friendly, accommodating and have much better service and planes. The Iberia jets don't have seats that move. They are in a permanent position. They never offered us anything after a 2 hr delay, gate and plane change. Upon asking them what they were going to do to compensate the passengers for this delay they stated , "this is Iberia airlines ". My response was : "and your point is? They are an international airline." We got nothing !!

The guide in Madrid for the walking tour was so so. When he finished with us he didn't return us to our starting point. We had to figure out where we were and how to get back to the hotel.

We highly recommend the Barcelona Hotel Catedral for Barcelona. Excellent breakfast , room, location and a free happy hour daily.

The other hotels, guides, transfers were excellent.

Hotel Reviews

Hotel NH Collection Granada Victoria

Granada

Clean and good breakfast

Authenticity & Character

Pretty

Location

Far from the sights. We walked a lot of miles. Street signs. It well marked

Staff

Very friendly and accommodating

Cleanliness & Comfort

Clean!

Palais Sebban

Marrakech

Beautiful venue Older but authentic feeling It is down a few alleys and without a guide we couldn't find our way out

Authenticity & Character

Authentic. It felt Moroccan

Location

Street signs !!!

Staff

Friendly and accommodating. Extremely helpful

Cleanliness & Comfort

Clean!

Petit Palace Puerta de Triana

Seville

Great location Great breakfast

Authenticity & Character

Boutique hotel

Location

Close to the sights. Easy walking distance to most of the sights

Staff

Friendly and accommodating

Cleanliness & Comfort

Very clean

Petit Palace Posada del Peine

Madrid

Great location. Small but pretty room

Authenticity & Character

Location , breakfast

Location

Not far from the main square and shop

Staff

Friendly and accommodating

Cleanliness & Comfort

Clean!!

Hotel Regina

Barcelona

Very expensive for a bare bones "superior" room Breakfast was very good

Authenticity & Character

Hang a picture; Make the room feel warm with some color

Location

Staff

Friwndly

Cleanliness & Comfort

Very clean

Hotel Barcelona Catedral

Barcelona

Excellent location and breakfast. Room was very clean and comfortable. Love the free happy hour

Authenticity & Character

Comfortable

Location

Easy access

Staff

Friendly and accommodating

Cleanliness & Comfort

Excellent room

Hotel Odyssee Center

Casablanca

Black mold in the shower ; light bulbs burned out ; a broken lamp; no towels or water glasses. Nice location but the room wasn't good

Authenticity & Character

Location

Read what I wrote

Staff

Cleanliness & Comfort

Attention to details

Activity Reviews

Full Day Excursion to Cádiz - Europe's Oldest City

Portugal

Lovely tour and stop at. Local winery. Lots of knowledge and information.

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Excursion to Ronda & White Villages

Seville

Good your company

Quality of Experience

Guides, Drivers and Staff

Transport

Flamenco Experience

Spain

1 hour show. No explanation as to how, why they did what they did.

Quality of Experience

Guided Visit: Alhambra & Generalife Gardens

Granada

Quality of Experience

Guides, Drivers and Staff

Privately Guided Visit of Marrakech & Bahia Palace

Marrakesh

We walked through the market after the palace. The market repeated itself over and over again. We didn't need to see every corner of the market. Lots and lots of walking

Quality of Experience

Guides, Drivers and Staff

Transport

Privately Guided Tour of Hassan II Mosque

Casablanca

Quality of Experience

Guides, Drivers and Staff

Transport

Highlights of Madrid Walk

Madrid

Only 1 hour. Saw the cathedral and palace from a distance. should have walked to it

Quality of Experience

A different guide

Guides, Drivers and Staff

Guided Visit of Barcelona

Barcelona

Guide was very knowledgeable and thorough

Quality of Experience

Guides, Drivers and Staff

Transport

Tapas Walk in Barcelona

Barcelona

Excellent tour!!

Quality of Experience

Specific for the area

Food

A large variety

Guides, Drivers and Staff

Transport

Explore Casablanca

Casablanca

Quality of Experience

Guides, Drivers and Staff

Transport

The initial planning stages to the execution of our trip, Kim Kim Travel exceeded our expectations. The accommodations recommended were top-notch, and the itinerary was well-organized, allowing us to make the most of our time at each destination. Our favorite hotels were Meninas, H10 Croma, and Hotel Casa Luz. I think we prefer the self guided instruction versus guided tours, so that we can do more on our own timeline. However, both tour guides were wonderful. Marta and her back up were fantastic to communicate with for additional recommendation's and even making reservations. Having a specialist at your fingertips that had a vast knowledge of where we were traveling definitely made this less stressful and most enjoyable. Looking forward to the next adventure.

Hotel Reviews

CoolRooms Palacio de Atocha

Madrid

We were given an upgrade to 1,100 sqft suite and it was the nicest hotel we have ever stayed in. The staff was 5 star.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Meninas

Madrid

Very comfortable and loved the black out shade to sleep in to cure the jet lag.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Flamenco Experience

Spain

Great culture, but not for the kids. lol

Quality of Experience

Guides, Drivers and Staff

Transport

Free Day to Explore Málaga

Málaga

This was my kids favorite spot. They loved the walk to the beach.

Quality of Experience

Guides, Drivers and Staff

Transport

Self-Drive {{start_location}} to {{end_location}} via Ronda

Spain

This was a great experience. Beautiful drive and worth the day trip to have lunch over the gorge.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Visit of Seville

Seville

The tour guide was a wealth of knowledge and very pleasant.

Quality of Experience

Guides, Drivers and Staff

Transport

We had an excellent experience with Kim Kim travel, from beginning to end. Marta took her time planning the perfect itinerary for us, and really listened to us. Her English is perfect and the response time to our messages and questions, was wonderful. While vacationing, my husband experienced a health issue, and Marta quickly changed and adjusted our plans. Nothing was too much to ask of Marta. I have already told all of my friends about your company, and would use you again. The accommodations were just what we wanted and the guided experiences were excellent. We had a great time with Ivan on our Frigiliana tour. Our guided day in the Andalusian countryside was fabulous and we loved our guide. Highly recommend! The arranged "Jewish themed" tour in Cordoba was just ok, and the guide left us 30 mins early. He was nice, and very knowledgable. The Equitation show in Malaga was great. We enjoyed our tapas tour in Malaga. Our city guide in Madrid was AMAZING! Our tour of the Prado Museum followed by a tapas tour, was great.Our guide was lovely and filled with knowledge about Madrid, food and art history. We chose to self drive, and the highways between cities were very good and easy to navigate. However, the driving in the old cities was anxiety provoking! Once we parked our car, we never took it out again, until leaving the location. All or our accommodations were very well located for walking everywhere. We utilized your restaurant suggestions and found all of your ancilary materials to be very useful.
We LOVED the Bibo Suites Oro delDarro in Granada, and although there was a mixup with our room reservation, things were made right. Apartasuites Alberca in Cordoba was in a great location, and while the suite was just ok, the front desk staff was great. El Museo Living & Experience Club Apartments in Malaga was a good choice and very well located. Senator Cadiz Hotel was so so, but well located and the hotel was welcoming and offered great service and amenities. The Westin Palace in Madrid was well located, but under construction. Our suite was beautiful, and they offered some nice amenities, but there was a problem with the lighting and the TV and there was a strange smell in the suite. The hotel staff was excellent and the breakfast good. I know that I've rambled, but, in short, WE LOVED KIM KIM and felt very well looked after and cared for.

Hotel Reviews

The Westin Palace, Madrid

Madrid

Our Jr Suite was gorgeous, but there were several glitches, including TV, lighting and a strange odor due to ongoing construction in the building. Perfect location and great staff. Lovely buffet breakfast, with eggs to order. Walked everywhere.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Bibo Suites Oro delDarro

Granada

A perfect location and view with good front desk staff. There was a glitch with our reservation, but they made it right. The 2 BR apartment with Alhambra view was amazing! We were able to walk EVERYWHERE.

El Museo Living & Experience Club Apartments

Málaga

Funky duplex apartment in fabulous old town location. Walked to everything. Enjoyed having the washer/dryer combo in our suite.

Authenticity & Character

Location

Staff

Senator Cádiz Spa Hotel

Cadiz

The hotel is tired, but very well located with helpful staff and large Jr. Suite room. Nice amenities. They tried.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Guided Visit of the Best Patios of Córdoba

Spain

The guide was lovely and knowledgeable. The communication was excellent, and the guide provided a good experience overall.

Guides, Drivers and Staff

Guided Visit: Alhambra & Generalife Gardens

Granada

The group tour in English was fine, but not the best we've done. The three-hour duration was more than enough. It was informative, but not the highlight of our trip.

Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain

Madrid

The guide in Madrid was amazing. The tour provided a great experience and insight into the city.

Quality of Experience

Guides, Drivers and Staff

Guided Visit of Museo del Prado with Art Historian

Madrid

Our guide was fabulous! Personable and VERY informative. LOVED our visit to the Prado and his guided tapas tour. HIGHLY recommend our guide, Antonio Santiago Abastas.

Quality of Experience

Guides, Drivers and Staff

Transport

Hiking Excursion in the Andalusia Countryside

Spain

A perfect day of exploraton. Our guide was fabulous!

Quality of Experience

Guides, Drivers and Staff

Transport

Flamenco Show in a Sacromonte Cave

Granada

Very authentic experience

Frigiliana Hike & Wine Tasting

Málaga

Ivan was a wonderful human who provided a beautiful tour. Highly recommend!

Quality of Experience

Guides, Drivers and Staff

Transport

Tapas Culinary Experience

Málaga

Enjoyed our tour and learned much about the culinary/tapas scene with our American/British guide.

Free Day to Explore Andalusian Countryside

Málaga

Our guide was fabulous and VERY fluent in English. We enjoyed our exploration and having her help with ordering our delicious lunch. We enjoyed our guide so much, we invited her to visit us in the states!

Quality of Experience

Guides, Drivers and Staff

Transport

We had a wonderful time on our trip to the Canary Islands. Marta, our travel agent, did an amazing job of planning the trip for us. We had flights to take, cars to rent, and tours to take and everything went very smoothly.

Hotel Reviews

La Palma Princess Hotel

Fuencaliente de la Palma

Very nice hotel. Took about 45 min to arrive at the hotel from the airport, but the drive was amazing along the coastline. The hotel was nice, clean, beautiful surroundings, and good food!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Secrets Lanzarote Resort & Spa

Puerto Calero

Amazing, adults only hotel. Beautiful hotel, good buffet, great drinks, great location!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Lanzarote Cruise Day Trip to la Graciosa

Lanzarote

This activity was a blast! We took a short ferry ride to La Graciosa were we were able to explore on our own for about an hour. Then we boarded a catamaran and sailed around the island, stopping for lunch and a swim. This was a perfect day that I will not forget!

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Lanzarote Island's Volcanoes & Vineyards

Lanzarote

Perfect day with our awesome, private tour guide. I would definitely recommend this tour. Our guide took us all over Lanzarote, and explained to us all about the volcanoes as well as the vineyards. He even stopped at a couple different beaches at the end of the tour so we could see those sights. He packed us a delicious, local to the Canary Islands, picnic lunch which we enjoyed in a lava tube!

Quality of Experience

Guides, Drivers and Staff

Transport

Stargazing Excursion to Roque de Los Muchachos

La Palma

Amazing tour! Would definitely recommend this tour to others. We saw the sunset above the clouds, and then we experienced stargazing like I've never seen it before. Definitely a once in a lifetime tour.

Quality of Experience

Guides, Drivers and Staff

Very steep, winding roads! The driver was awesome.

Transport