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Camellia Nguyen

I love traveling, I have been traveling to most places in Vietnam. Travel is to learn more about the life of the locals, not just a holiday and more important is about to keep the destinations better for our future generation to come back, that's why we set up Footprint Travel to show people around the World about Vietnam and Indochina while making it sustainable.

What places and activities do you specialize in?

"We specialise in Vietnam, and with Laos and Cambodia. We love to take you off the beaten path on a soft adventure, such as walking, trekking or cycling trips, however, we are 100% tailor-made to your expectation."

How did you get involved in travel?

"When i was a high school student, my family has took me on a journey around the north of Vietnam, I visited many places from mountain to sea that was the inspiration for me to apply to the tourism university. In 2010, I graduated the University of Tourism then I started my job as a travel consultant to help travelers worldwide to know more about Vietnam."

Please share a unique travel experience you will never forget.

"I have visited many caves in Vietnam but Paradise cave is one of the biggest caves I have ever seen. It's a part of Phong Nha Cave system. This cave is very well worth to visit, the stalactites and stalagmites are amazing. And the variety of rock formation and colours are incredible. This is the must thing to do when travel to the centre of Vietnam."

Top itineraries and travel advice
Family itineraries
Road trip itineraries

Recent trip reviews for Camellia

Our guide in Hue and to Hoi An via Da Nang wa...
Vietnam | Jul 8 - Jul 17, 2024

May
May C.
the Netherlands | Reviewed on Jul 22, 2024
Our guide in Hue and to Hoi An via Da Nang was great (Quinn). He had a lot of knowledge about Viet Nam and its history and his English was good. Really an asset. He also wanted us to get the most of our trip and our experience, it was genuine.
He could also answer most of our questions.
Our guide in Hoi An (Bao) had so-so English skills and was not super responsive in our questions. The trip to Cham Island was a turist trap and we had a tough time getting over the pollution in plastic and the...
Read more

Our guide in Hue and to Hoi An via Da Nang was great (Quinn). He had a lot of knowledge about Viet Nam and its history and his English was good. Really an asset. He also wanted us to get the most of our trip and our experience, it was genuine.
He could also answer most of our questions.
Our guide in Hoi An (Bao) had so-so English skills and was not super responsive in our questions. The trip to Cham Island was a turist trap and we had a tough time getting over the pollution in plastic and the bad use of the island. Tourists should be limited and there should be better protection of Cham Island. Also the diesel fumes in the harbour area of Da Nang was awful. Lots of cheap sellers, too many tourists and very hard to breathe from the fumes.
Last guide in HCMC was fine (David). English skills was fine and he was a good guide. The trip to the Mekong Delta (Ben Tre) was a good taste of what the delta is and what is possible. For a next trip we would love to go deeper into this, perhaps on an overnight trip if possible to be able to explore more. Our day was good.

Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Jul 24, 2024
Dear May, Thank you for taking the time to share your detailed feedback from your recent journey through Vietnam. Your insights are invaluable to us as we continually strive to enhance our services and offerings. I'm delighted to hear that Quinn, your guide in Hue and to Hoi An via Da Nang, made a positive impression with his extensive knowledge of Vietnam's history and his dedication to ensuring you had a fulfilling experience. Quinn's passion for sharing the cultural and historical... Read more

Dear May,

Thank you for taking the time to share your detailed feedback from your recent journey through Vietnam. Your insights are invaluable to us as we continually strive to enhance our services and offerings.

I'm delighted to hear that Quinn, your guide in Hue and to Hoi An via Da Nang, made a positive impression with his extensive knowledge of Vietnam's history and his dedication to ensuring you had a fulfilling experience. Quinn's passion for sharing the cultural and historical aspects of Vietnam truly makes him an asset to our team.

I apologize for the less-than-ideal experience you had with Bao, your guide in Hoi An. Your feedback regarding his English proficiency and responsiveness is noted, and we will address this internally to ensure we improve in this area for future trips.

Regarding your experience on Cham Island and in Da Nang, I share your concerns about the environmental impact and the challenges posed by tourism. Sustainable tourism practices are crucial, and we are committed to advocating for responsible travel and supporting initiatives that promote the protection of natural and cultural heritage sites like Cham Island.

I'm pleased to hear that David, your guide in HCMC, provided you with a positive experience. His good English skills and guidance are commendable, and I'm glad he could enrich your exploration of the city.

Once again, thank you for your valuable feedback and for choosing us to be a part of your travel experience. We look forward to welcoming you back and creating more memorable journeys together.

Warm regards,
Camellia

17 Days of near perfection in Vietnam and Cambodia
Vietnam | Jun 18 - Jul 4, 2024

Pamela
Pamela L.
Australia | Reviewed on Jul 05, 2024

Wow what an amazing trip. From the moment a thought was planned Camellia planned our trip and communicated every small detail perfectly, from a small idea of ours a 17 day trip through Vietnam and Cambodia was formed. Our entire trip was professionally organised down to the finest detail. Every guide and driver arrived well before the schedule time, all guides spoke great English and were extremely knowledgable. Thanks for a wonderful trip. Most highly recommended.
Pam, Dean, Ben & Georgia

Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Jul 24, 2024
Dear Pam, Dean, Ben & Georgia, Thank you so much for your wonderful feedback! I am thrilled to hear that your trip through Vietnam and Cambodia was such a fantastic experience for all of you. It was my pleasure to plan and organize every detail of your journey, ensuring that from the initial idea to the final goodbye, everything ran smoothly and seamlessly. I'm delighted that you found our trip organization to be professional and thorough. It's always my goal to ensure that every aspect of... Read more

Dear Pam, Dean, Ben & Georgia,

Thank you so much for your wonderful feedback! I am thrilled to hear that your trip through Vietnam and Cambodia was such a fantastic experience for all of you. It was my pleasure to plan and organize every detail of your journey, ensuring that from the initial idea to the final goodbye, everything ran smoothly and seamlessly.

I'm delighted that you found our trip organization to be professional and thorough. It's always my goal to ensure that every aspect of your travel experience exceeds expectations. I'm especially glad to hear that our guides and drivers were punctual, knowledgeable, and proficient in English. They truly are the backbone of our operation, and I'm so pleased they could contribute to your enjoyment and understanding of the destinations.

Thank you once again for allowing me to be a part of your journey.

Wishing you good luck, good health and wonderful journeys in your life!

Warm regards,
Camellia

Wonderful trip with excellent guides and well planned activities
Vietnam | Jun 8 - Jun 15, 2024

Mylan
Mylan L.
Newington, CT | Reviewed on Jun 16, 2024
Mr Cường was a fantastic guide. He was funny and very knowledgeable about Vietnam and the places we went. Mr Hai, our driver, was very hospitable and always had water waiting for us in the car. The activities planned were fun and gave us a good mix of Vietnamese culture and landscape. I would highly recommend KimKim tours to anyone planning a trip. Read more

Mr Cường was a fantastic guide. He was funny and very knowledgeable about Vietnam and the places we went. Mr Hai, our driver, was very hospitable and always had water waiting for us in the car. The activities planned were fun and gave us a good mix of Vietnamese culture and landscape. I would highly recommend KimKim tours to anyone planning a trip.

Hotel Reviews
Hanoi Boutique Hotel
Hanoi

This hotel is located in the heart of the old quarter which made walking to shops and restaurants very easy. We highly recommend the Met restaurant for good, authentic Vietnamese food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Renea Cruises Halong
Hon Gai, Ha Long

This is a smaller cruise and is perfect! This allowed for a more personal experience and our guide in the boat, Duc, was fantastic. There was a good mix of activities and rest time and food was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tam Coc Boutique garden
Ninh Binh

Beautiful little boutique hotel. The rooms were large and gave us easy access to shopping and restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
More cruise on the bay - transfer back Hanoi
More cruise on the bay - transfer back Hanoi
Vietnam

At the floating fish village, we met cute little puppies!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cap La - Cong Dam - Thien Canh Son cave
Cap La - Cong Dam - Thien Canh Son cave
Ha Long Bay

I’m glad we spent a second night because we got to go swimming! We swam on the first day after kayaking to the secluded beach but that was more like waddling. The second day, we anchored the little transport boat in the middle of the bay and jumped into the water! It was so refreshing and a good time.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ninh Binh - Bai Tu Long bay welcome on board
Ninh Binh - Bai Tu Long bay welcome on board
Ha Long Bay

Loved loved loved this cruise. Bai Tu Long Bay is the bay less travelled and it was nice not to be surrounded by other cruises.

Quality of Experience
Food
So much delicious food! You won’t go hungry on this cruise, for sure.
Guides, Drivers and Staff
Transport
Tam Coc - Mua Cave - Thung Nham Bird garden
Tam Coc - Mua Cave - Thung Nham Bird garden
Ninh Binh

The flowers here were breath taking. We got stuck in a heavy downpour for about 30 minutes but still decided to walk through anyway and was so glad we did. Everything was so lush and colorful.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Drive to heritage site Trang An Grottoes
Drive to heritage site Trang An Grottoes
Ninh Binh

Trang A Grottoes is beautiful! It was a very hot day but the scenery was very worth it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Hanoi

We had a rainy two days in Hanoi but still our guide still managed to show us a great time. The bikes were comfortable and Duc made sure to take time to get the right size for my daughter which made a huge difference for her. The cooking demo with the local family was so fun and the food was so good.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Camellia Nguyen

Fantastic Vietnam with great travel organazation
Vietnam | Apr 10 - Apr 24, 2024

C
Christina N.
the Netherlands | Reviewed on Apr 26, 2024
We are very impressed with the travel organization and all guides who were very imformative and sociable. The two guides we spent the most time with: Lam in the south and Hiep in the north were really helpful and personable, and we really liked spending time with them. They were both very flexible, and adjusted the program to fit our needs when necessary.
The program was intense, but we enjoyed all parts. The highlights were Pu Luong Nature Reserve, Ninh Binh and Halong Bay.
Read more

We are very impressed with the travel organization and all guides who were very imformative and sociable. The two guides we spent the most time with: Lam in the south and Hiep in the north were really helpful and personable, and we really liked spending time with them. They were both very flexible, and adjusted the program to fit our needs when necessary.
The program was intense, but we enjoyed all parts. The highlights were Pu Luong Nature Reserve, Ninh Binh and Halong Bay.

Hotel Reviews
Swan Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tam Coc Boutique garden
Ninh Binh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hanoi HM Boutique
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Betel Garden Villas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bamboo Eco Village
Can tho
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sanouva Saigon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Hanoi

We spent some time with a very lovely family who helped celebrate my husband´s birthday.

 Hanoi and walking street food tour
Hanoi and walking street food tour
Hanoi
Hue - Hanoi
Hue - Hanoi
Vietnam
Forbidden Purple City - Royal Tombs
Forbidden Purple City - Royal Tombs
Vietnam
Cu Lao Cham Snorkeling (Join in a group) - Then transfer to Hue
Cu Lao Cham Snorkeling (Join in a group) - Then transfer to Hue
Vietnam
Visit Tra Que Village & Hoi An City Tour
Visit Tra Que Village & Hoi An City Tour
Hoi An

Great farm visit, cooking class and a bonus massage.

Can Tho - visit floating market then drop off Can Tho airport for a noon flight to Danang then transfer to Hoian
Can Tho - visit floating market then drop off Can Tho airport for a noon flight to Danang then transfer to Hoian
Can Tho
Ho Chi Minh City - Cai Be - Vinh Long - Can Tho
Ho Chi Minh City - Cai Be - Vinh Long - Can Tho
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
 HCM City - Cu Chi tunnels
HCM City - Cu Chi tunnels
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on May 24, 2024

Hi Christina,
Thanks a lot for yout kind words, I'm happy that both of you were enjoyed the trip with us! I will definitely share your feedback to our team, especially Lam & Hiep so that they know you appreciate their effort!

Look forward to welcoming you again soon!

Best wishes,
Camellia

Nice taste of Vietnam
Vietnam | Jan 26 - Feb 2, 2024

David
David R.
Berkeley, CA | Reviewed on Feb 13, 2024
Camellia did a nice job planning and executing our trip. Here are a few comments about the itinerary and overall experience of our time in Vietnam. The eight day trip gave us a great sense of the northern regions of Vietnam. Four destinations in eight days was a bit more ambitious than we might have liked. Since we spent so much time in the van en route to Mai Chau, Ninh Binh, Ha Long Bay, and back to Hanoi, perhaps three destinations rather than four would have been a bit better. The... Read more

Camellia did a nice job planning and executing our trip. Here are a few comments about the itinerary and overall experience of our time in Vietnam.

The eight day trip gave us a great sense of the northern regions of Vietnam. Four destinations in eight days was a bit more ambitious than we might have liked. Since we spent so much time in the van en route to Mai Chau, Ninh Binh, Ha Long Bay, and back to Hanoi, perhaps three destinations rather than four would have been a bit better. The hotels were all nice with pleasant service.

Our guide Hiep was a lot of fun and shared interesting information about the country. Our driver, Mr. Hong, was also very good and helpful. I would say that Hiep tended to be a bit more reactive than proactive in terms of telling us about the culture and history of the country. That said, we enjoyed our time with him.

We found that a couple of the activities didn't quite map to the description. The "food tour" in Hanoi as described didn't happen. We sat down to eat at one location for Bun Cha, then walked around the neighborhood without stopping to taste or learn about different kinds of foods. By the end, we had a chance to have Bahn Mi, but were tired and by that point and just returned to the hotel after coffee (and didn't learn anything about egg coffee, as an example of something that was described in the write up, but never happened). By comparison, a food tour we did through Kim Kim in the Netherlands included about seven different spots to try seven different dishes and learn about them. Also, the bike rides were more challenging than expected so Carla didn't have a good experience. I have more experience cycling so they were fun for me.

The food was all good and we particularly enjoyed the opportunity to make spring rolls in a home in Hanoi. We appreciate Camellia's and Hiep's efforts to explain Carla's food allergies at all of the meals to keep her safe.

Overall, we enjoyed our time in Vietnam and are grateful for the different experiences that were organized for us.

Local specialist: Camellia Nguyen

Fab trip with amazing helpers/guides overall....
Vietnam | Mar 25 - Apr 9, 2023

K
Kamil M.
United Kingdom | Reviewed on Jan 14, 2024

Fab trip with amazing helpers/guides overall. With some corrections from us they were able to put together an unforgettable experience. Watch out with the number of days allowed to visit Vietnam without a visa. We got caught out and had some issues during the ultimate departure.

Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Jan 27, 2024

Dear Kamil,

Thank you for sharing your feedback about your Vietnam trip! I'm thrilled to hear you had a fantastic experience overall, especially with the amazing helpers/guides who helped tailor it to your wishes. It's always rewarding to know our efforts create unforgettable memories for our guests.

However, I'm sorry to hear you encountered some issues at departure related to the visa requirements. We certainly want to avoid similar situations for future travelers, so your feedback is invaluable.

Thank you again and welcome back with kimkim for your next trip.

Best regards,
Camellia

https://www.kimkim.com/assets/rating_star-146d3aedbbf3c3bf3aed0015b7516829d024ce17ed9e7cfbbdd6ef4065cebfef.svg
Vietnam | Dec 21 - Jan 11, 2024

Lori
Lori G.
Palm Desert, CA | Reviewed on Jan 12, 2024
Overall we are very pleased with the tour guides and the local specialist, Camellia. This was our honeymoon trip and the coordinators, tour guides and hotel staff went out of their way to make sure our room was nicely made up. Most hotels had rose petals on the bed. At 3 hotels provided cake, a special message, balloons or a special honeymoon drink. It was really lovely. The tour guides, and coordinators, Camellia and Thuy were extremely responsive during our trip. Any question we had... Read more

Overall we are very pleased with the tour guides and the local specialist, Camellia. This was our honeymoon trip and the coordinators, tour guides and hotel staff went out of their way to make sure our room was nicely made up. Most hotels had rose petals on the bed. At 3 hotels provided cake, a special message, balloons or a special honeymoon drink. It was really lovely. The tour guides, and coordinators, Camellia and Thuy were extremely responsive during our trip. Any question we had they were quick to respond. We had several guides throughout the trip as we visited many places. Not only were the guides great but the drivers were also wonderful and helpful. From Mr Hiep and Mr Hi, to Ms Trang, Mr Giang, Mr. Lam and Mr. Phanh, Mr Kakada, all are great and knowledgeable about the places we visited.

Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Jan 27, 2024
Dear Lori, I was absolutely thrilled to read about your unforgettable honeymoon in Vietnam, and I'm so happy that I could play a small role in making it so special! Your feedback is more than just appreciated; it's invaluable fuel for us to keep refining our services and crafting amazing experiences for future couples. You entrusting us with such a momentous trip like your honeymoon speaks volumes about your trust, and we're deeply honored that you'll be returning to KimKim for your next... Read more

Dear Lori,

I was absolutely thrilled to read about your unforgettable honeymoon in Vietnam, and I'm so happy that I could play a small role in making it so special!

Your feedback is more than just appreciated; it's invaluable fuel for us to keep refining our services and crafting amazing experiences for future couples. You entrusting us with such a momentous trip like your honeymoon speaks volumes about your trust, and we're deeply honored that you'll be returning to KimKim for your next adventure.

My very best wishes from Vietnam, and may your love story continue to blossom with countless more memories to cherish!

Best regards,
Camellia

Our trip to Vietnam was out of this world! Th...
Vietnam | Nov 18 - Nov 26, 2023

Patricia
Patricia H.
the Netherlands | Reviewed on Nov 28, 2023
Our trip to Vietnam was out of this world! The trip planning was super easy with Camellia, and she accommodated all our ideas on the trip plan. We had absolutely no issues on the trip! The smoothest trip I have had in my life! All our guides and drivers were amazing and super nice. Shoutout to Daniel in Hanoi and Thanh in HCM City. We visited Hanoi, Pu Luong, Ninh Binh, Ha Long Bay and HCM City. We had tours every day; our favorites were the Mekong Delta Tour, where we stopped by a local shop... Read more

Our trip to Vietnam was out of this world! The trip planning was super easy with Camellia, and she accommodated all our ideas on the trip plan. We had absolutely no issues on the trip! The smoothest trip I have had in my life! All our guides and drivers were amazing and super nice. Shoutout to Daniel in Hanoi and Thanh in HCM City. We visited Hanoi, Pu Luong, Ninh Binh, Ha Long Bay and HCM City. We had tours every day; our favorites were the Mekong Delta Tour, where we stopped by a local shop and enjoyed some tea and local fruits and bought handmade coconut candy; we also loved our Ha Long Bay Cruise; our guide, Cong was AMAZING and it was super fun, one of the highlights of the trip was kayaking to a beach and swimming in Ha Long Bay. Ninh Binh was also out of this world; I recommend it 100%! We did a two-hour hike with Daniel in Pu Luong, despite it not being harvest time, the rice paddies looked stunning, filled with water. The sunset reflecting on them prompted us to appreciate the beauty of nature, and witnessing the dedicated work of the locals in the area only deepened our admiration. Our hotels were all super good! The locations were super central, allowing us to walk around in our free time. We also had the Footprint Travel team check on us every few days, which was super valuable. We also enjoyed the gastronomy, history, and culture of Vietnam! It's such a BEAUTIFUL country with the sweetest people. It's definitely on my list to go back and explore other areas. Thank you, Camellia, for this amazing trip that my mom and I will forever remember!

Hotel Reviews
Sanouva Saigon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Renea Cruises Halong
Hon Gai, Ha Long

The cruise is AMAZING! It has super nice staff and super fun as all the activities are for all the people on the cruise. As it is a small cruise, it allows you to meet other travelers and we had the best guide ever! The food was also really good!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tam Coc Boutique garden
Ninh Binh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pu Luong Valley Home
Thanh Hoa

You will wake up to the most beautiful sunrise ever! Expect some insects around the area as it is in the middle of nature, however, the room was really big and they have a super nice common area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
MK Premier Boutique

It has a central location and has super nice staff! Also has a super nice rooftop for drinks.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
A day trip to the fertile Mekong delta, Ben Tre
A day trip to the fertile Mekong delta, Ben Tre
Ho Chi Minh City

One of our favorite tours! The people in the Mekong were the nicest! The highlight was visiting a coconut candy workshop where we bought local products!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 HCM City - Cu Chi tunnels
HCM City - Cu Chi tunnels
Ho Chi Minh City

The Cu Chi tunnels were really fun and interesting! It is a long drive from the city but totally worth it! We enjoyed an amazing lunch with our guide (not included in the tour), who took us to a great restaurant he knew. Our HCM City tour was also really good!

Quality of Experience
Food
Guides, Drivers and Staff
Big shoutout to our guide, Thanh!
Transport
More cruising on the bay  - back to Hanoi then transfer to Noi Bai airport  for flight to HCM City
More cruising on the bay - back to Hanoi then transfer to Noi Bai airport for flight to HCM City
Vietnam

It was really special the cave visit we did as we ended up in a beach with amazing views! We also had a super fun cooking class back on the cruise.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ninh Binh - Bai Tu Long bay welcome on board
Ninh Binh - Bai Tu Long bay welcome on board
Ha Long Bay

One of the highlights of our trip was our Bai Tu Long Bay Cruise. The boat was super comfortable and cosy as we where not many people. The crew was super nice, and our guide was amazing! Kayaking to the beach and swimming in the bay was a memory we will always remember

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Don Village to Ninh Binh & Tràng An
Don Village to Ninh Binh & Tràng An
Ninh Binh

The boat ride in Ninh Binh was beautiful, it lasted for two hours, and we went through four different natural caves, which was one of the highlights!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Mai Chau, Hiking in Pu Luong Nature Reserve
Transfer to Mai Chau, Hiking in Pu Luong Nature Reserve
Pu Luong Nature Reserve

Mai Chau was a complete surprise for us! We stopped there for a short hike around the rice paddy fields and had lunch there. It is a super beautiful village and a great first contact with nature. It was good that we only went there for lunch as apparently it gets quite busy with tourists and locals, and we also went on a Monday, which really helped! The food and the views were amazing. Then we drove to Pu Luong, which was astonishing. The hike was beautiful, and it was great that our guide gave us the option on how long we wanted the hike to last, we decided on 2 hours, and it was the best option, as the route we took gave us the most amazing views.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi City Tour of Capital of Vietnam
Hanoi City Tour of Capital of Vietnam
Hanoi

This tour was really complete; we started with the Ho Chi Minh Mausoleum, where you can not take any photos but it is pretty impressive. Our guide was super informative and told us everything about Vietnam's recent history and Ho Chi Minh's role. Then we visited the Temple of Literature, which was super pretty and interesting. We enjoyed local lunch and then we could choose between a museum or a prison. We chose the prison, which was also super interesting! We ended the day with a water puppet show and a cyclo ride around Hoan Kiem Lake and the Old Quarter. It was a really complete tour!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Hanoi and walking street food tour
Hanoi and walking street food tour
Hanoi

I loved that our guide took us to places we probably would not have found ourselves. Our favorites were the Green Papaya Salad and the cooked rice cakes

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Jul 03, 2024

Hi Patricia,
Many thanks for your That's fantastic feedback! I'm thrilled to hear your Vietnam trip with us absolutely out of this world!

We sincerely appreciate you choosing us and taking the time to share your amazing experience. Until your next Vietnamese adventure, stay safe and remember: the warmest welcome always awaits you back in Vietnam!

Best regards,
Camellia

Vietnam/Cambodia Tour
Vietnam | Oct 24 - Nov 7, 2023

T
Tony B.
Seattle, WA | Reviewed on Nov 12, 2023
The trip went off okay. The pluses were the transfers , as they were all on time and the accommodations all were amazing! There was a few small issues with Quan our guide in Hanoi. First it was hard to understand him at times and we know he didn't understand us a lot of the times we asked questions. We understand English was his second language however when you are assigning a guide to an English speaking group you should make sure they have and understand enough English to carry out... Read more

The trip went off okay. The pluses were the transfers , as they were all on time and the accommodations all were amazing! There was a few small issues with Quan our guide in Hanoi. First it was hard to understand him at times and we know he didn't understand us a lot of the times we asked questions. We understand English was his second language however when you are assigning a guide to an English speaking group you should make sure they have and understand enough English to carry out their tour successfully. In addition to the language barrier we felt Quan wasn't as truthful as he could/should have been. We felt, at times, that he was making up answers just to provide one when he should have just said he didn't know the answer or understand the questions. In addition to these issues our guide feel asleep numerous times when we were in route to different places. We understand that he didn't need to provide constant commentary the entire time however he should have been available for us if and when we wanted to ask something about the sights...instead we resisted because we didn't want to wake him.

In regard to the tour itself, we had issues with the bike portion of the tour. We thought, according to the description, that the village tour was going to be in a quiet remote/rural area however the first portion of the ride was through a very busy village and we had to keep dodging motorbikes/cycles, cars and trucks which wasn't just dangerous but NO FUN! The second portion of the bike ride, through the flower village, was a little less trafficed however because of the season we didn't see the flowers in bloom so you should either offer this tour when the flowers are in season or disclose to the tourists/customers that seeing flowers will be dependent upon the season.

Another issue we had was the fact that most of the restaurants that we visited were also visited by many other tour buses therefore the restaurants were busy, causing our meals to come out at different times even to the point that sometime one person would be finished with his/her meal before others even get theirs. In regard to the restaurants choices should be given to the travelers and they shouldn't have to go to the same restaurants that all other tour buses go too.

Now that I have expressed my disappointment in the tour I will say that there were some really great highlights to the tour. One was the Halong Bay cruise. Not only was it an amazingly beautiful but our guy Thai was amazing as well, we really enjoyed him. But by far we truly LOVED Micky our guide in Cambodia. He was funny, truthful, provided picture images to go along with his verbal explanations and was all around a very good guide.

Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Jan 12, 2024
Dear Tony, Many thanks for sharing your feedback about our services. Great to hear that you are vey pleased with transfers and accommodation and all most of our guide. beside that I would love to improve some issue as follow: Guide in Hanoi: We sincerely apologize for the issues you encountered with Quan, your guide in Hanoi. Language comprehension and factual accuracy are crucial for guides, and we understand your frustration. We will take your feedback seriously and provide additional... Read more

Dear Tony,

Many thanks for sharing your feedback about our services.

Great to hear that you are vey pleased with transfers and accommodation and all most of our guide. beside that I would love to improve some issue as follow:

Guide in Hanoi: We sincerely apologize for the issues you encountered with Quan, your guide in Hanoi. Language comprehension and factual accuracy are crucial for guides, and we understand your frustration. We will take your feedback seriously and provide additional training and support to ensure this doesn't happen again.

Bike tour itinerary: We apologize for the discrepancies between the description and your actual experience. The busy village and lack of blooming flowers during your visit are valid concerns. We will review the descriptions and update them to reflect the seasonality of the flowers and clarify the potential traffic conditions.

Restaurant choices: We acknowledge your point about repetitive restaurant selections on tours. We'll strive to offer more variety and flexibility in dining options, possibly including choices to cater to different preferences.

We value your feedback as an opportunity to improve our services and deliver exceptional experiences for all our guests. We are committed to implementing these learnings to ensure future trips are seamless and enjoyable.

Once agian, thank you for taking the time to share your experience.

Best regards,
Camellia

Great Northern Vietnam Tour
Vietnam | Aug 30 - Sep 3, 2023

John
John E.
Eunice, NM | Reviewed on Sep 07, 2023
What an awesome trip. Our guide, Than, was super nice and helpful. Even helped my mom down the 500 steps in Tam Coc. Vietnam is a beautiful country and Ha Long Bay was more incredible than we could have imagined. Endless islands and gorgeous weather. Really recommend working with Camellia too. She was responsive, helpful, and made sure the trip was exactly what we wanted. Read more

What an awesome trip. Our guide, Than, was super nice and helpful. Even helped my mom down the 500 steps in Tam Coc. Vietnam is a beautiful country and Ha Long Bay was more incredible than we could have imagined. Endless islands and gorgeous weather. Really recommend working with Camellia too. She was responsive, helpful, and made sure the trip was exactly what we wanted.

Hotel Reviews
Tirant Hotel
Hoan Kiem, Hanoi

The Tirant Hotel in Hanoi was quite luxurious. The rooms were very nice and the beds comfortable. There was a rooftop restaurant which offered great food and a beautiful view of the sunset. Even though I arrived late and didn't do much in Hanoi, the hotel was a positive part of my experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hidden Charm Ninh Binh
Ninh Thang, Hoa Lu, Ninh Binh

The Hidden Charm hotel in Ninh Binh was quite nice. The staff were friendly, the rooms were clean, and it felt safe. It was conveniently located about 10 minutes from the next day's tour. The hotel also had a restaurant, which was a plus.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dragon Legend Cruise
Hon Gai

The rooms are surprisingly nice for a boat. Way better than like a cruise ship. Food is great. They have an affordable spa. And the views are simply incredible. Boat staff are also super nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bai Tu Long - Thien Canh Son Cave - Return to Hanoi
Bai Tu Long - Thien Canh Son Cave - Return to Hanoi
Vietnam

The Thien Canh Son Cave was part of the Halong Bay tour. It was a bit crowded and not as memorable as other parts of the trip. It was a short walk through a small cave. It wasn't a must-see activity, but it was included and gave us a chance to get off the boat.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi -Bai Tu Long Bay welcome on board
Hanoi -Bai Tu Long Bay welcome on board
Ha Long Bay

The Halong Bay cruise was far more incredible than I expected. The views of the islands were absolutely stunning. The cruise itself was a highlight of the trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi arrival - pick up and transfer to Ninh Binh
Hanoi arrival - pick up and transfer to Ninh Binh
Vietnam

I felt at ease with the transportation from the airport to Ninh Binh. The driver and guide were friendly and professional, making the two-hour drive more comfortable. The journey was a bit hectic and stop-go, which might be a problem for those who get motion sickness easily. But overall, the pick-up and transfer service was efficient and reliable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mua cave - Hoa Lu ancient Capital - Tam Coc boat trip - Bich Dong Pagoda
Mua cave - Hoa Lu ancient Capital - Tam Coc boat trip - Bich Dong Pagoda
Ninh Binh

Beautiful scenery.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Sep 18, 2023

Dear John,

Thank you so much for taking the time to write this review! I am thrilled to hear you had a 5* experience in vietnam! It will be an absolute pleasure to work with you (again), your friends or family in the future.

All the best,
Camellia