Kimkim Trip Reviews for Germany

Margaux did a great job of listening to what we wanted to do/see and fitting that into our trip. All our accommodations and reservations were what we expected. She provided a detailed itinerary and met with us twice to answer questions. If I travel to Germany or the surrounding area again, I’d definitely work with Margaux to plan my trip.

Valentine put together a great 9 day trip for an extended family of 17 tour of Germany. I knew what cities but needed help with transportation, activities and lodging. Valentine did an excellent job with pricing, location of hotels and quick communication back and forth. The platform to communicate is very helpful especially due to the time differences with USA and Europe.

Hotel Reviews

Maritim proArte Hotel Berlin

Berlin

Good location. Nice staff. Weather was warm and rooms were VERY HOT. Asked the front desk and they instructed us to turn to level 3 air conditioning- still not effective. Maintenance came and said it was on. Still VERY hot and uncomfortable to sleep at night. They had NO floor fans to borrow which would’ve helped. Finally third night we opened the windows. Woke up with big bites all over. We had a total of 7 rooms for our extended family and all had similar issues. Cannot recommend this hotel for summer weather.

Authenticity & Character

Felt like I was on a cruise ship.

Location

Easy to walk to sites, Shopping and cafes.

Staff

Nice and attentive.

Cleanliness & Comfort

Warm rooms with no fans to move air.

Karl August - a Neighborhood Hotel

Nürnberg

Authenticity & Character

Architecture was stunning. Each room unique set up. Beautiful materials. Very high end. Reminds me of four seasons and ritz Carlton hotels. Lobby was so cool. Breakfast over the top with service and food. So special and memorable.

Location

Right off the main square. Charming town very safe.

Staff

Receptive and professional.

Cleanliness & Comfort

Beds, linens, furniture amazing!

Sofitel Munich Bayerpost

Munich

A very high end hotel. Beautiful design and decorations! Comfortable sleeping arrangements. Much like a four seasons or Ritz Carlton. Staff was super friendly and helpful. Pool was under construction which we didn’t know about, could use hotel pool across the street instead. Would have chosen another hotel had we known this was the case. I didn’t love the location because the train station was right next door thus there were a lot of homeless and begging people. Good security at hotel. Felt very safe. Breakfast was unbelievable- so many options. Beautiful spread of anything you wanted - fresh juices, bakery etc.

Authenticity & Character

Modern and high end.

Location

Near train station which is convenient. However also comes with transient people right outside your doorstep. Also there is major construction going on so the main road outside is hard to walk to on one side.

Staff

Professional and attentive.

Cleanliness & Comfort

Beautiful modern rooms. Loved the fresh flowers and decorations throughout.

Activity Reviews

Berlin Dinner Cruise - 4-course menu & window-seat guaranteed (2,5 hours)

Berlin

Great to see Berlin from the water. The narration was hard to hear with the guests talking. All the guests were German. Narration was in German and English. Perhaps an English only coat cruise would have been better? Food was just ok. No one really liked the type of food.

Quality of Experience

Guides, Drivers and Staff

Transport

Berlin Highlights Bike Tour

Berlin

The BEST way to see Berlin. All 17 of us loved the bikes, guide and tour. Even the 82 and 84 year old grandparents were able to participate in a rickshaw. Guides were knowledgeable, interesting , funny and relatable.

Quality of Experience

Guides, Drivers and Staff

The guides - Sasha and Anna were what made the trip so great. Loved every minute.

Transport

Thanks for bringing the bikes to our hotel. Super easy to walk outside and be ready for the tour.

Berlin Story Museum Entry Ticket with audioguide

Berlin

Exceeded our expectations. Super interesting- spent 2 hours and could’ve spent more time. Very well done.

Quality of Experience

Good photos and narration. Learned so much.

Transport

East to get to by train.

Kaleidoscopic Kreuzberg : Immigrants, Artists & Hipsters (Small Group/Possible in private/3hours)

Berlin

Not a good tour. Only thing interesting was the wall and paintings on it. Our guide Klaus was not good. Was boring. Marched us through neighborhood streets that weren’t appealing. Kept waiting for it to get better. Never did. Finally we asked to stop for a drink as teenagers and older parents were tiered and bored. Stopped at a very small coffee shop with 3 seats outside (17 in our group). We ended the tour and called taxis back to our hotels. We still don’t know what the point of this tour. We didn’t see, eat or talk about anything other than the neighborhood being run down and dangerous. Wasted our time. Never had such a poor tour in my life! Guess only good was laughing about it afterwards.

Quality of Experience

Everything. Boring tour. Wasted our morning. Even the coffee shop we asked to stop at was run down and small.

Guides, Drivers and Staff

Our guide Klaus wasn’t very good. Didn’t offer a lot of interesting information. Told us it was his neighborhood and how dangerous it was with drug deals etc. Never saw anything in the neighborhood worth repeating

Transport

So tiered and annoyed we called taxis to leave early.

Former Nazi Rally Ground Tour (Private/3Hours)

Nuremberg

We ended up switching the tour to the Neuremburg courthouse and mini tour of the city. Thanks to our tour guide for offering this idea. He could tell that our group was tiered from the early train ride. He was knowledgeable and easy going. Loved seeing the courthouse. Very well done and interesting

Quality of Experience

Guides, Drivers and Staff

Transport

Thanks for meeting us as at our hotel. Took us on the trains to the Nuremberg courthouse.

Dachau Concentration Camp Memorial (Private/5 hours)

Munich

Very interesting tour of Dachue. Everyone had read so much about this but to see it in person is sobering. Well done how they’ve made it informative yet memorable for those that lost their lives.

Quality of Experience

Guides, Drivers and Staff

Heis, our guide, wasn’t very personable. Very knowledgeable about the history. He talked very fast and would dismiss our questions a lot of the time.

Transport

Train and bus easy to navigate with the help of our guide.

Group Dinner at a Traditional Bavarian Restaurant

Munich

Loved the dinner place - location below the old town hall was so special. We really liked our private room. Restaurant was authentic and fancy. I’m glad it wasn’t just another beer hall. Great way to end our trip together. Food was also excellent!

Quality of Experience

Nice fancy restaurant

Guides, Drivers and Staff

Great service - friendly and hard working.

24/7 assistance in case of emergency

Germany

Had some issues with 2 members leaving late due to illness. Wish we could’ve gotten refund for some of the activities- not sure effort was made to cancel them? Did call and utilize emergency line one evening for flight delay. Sometimes hard because they weren’t in same city (we were in Germany, they were in France). After a few calls back and forth she was able to fix a few of the issues. She made a new train reservation and hotel reservation because location of flight arrival changed.

Quality of Experience

Private Day Tour to Eagle’s Nest and Salzburg (Private Tour/10 hours)

Munich

Best tour of our trip by far. Our guide Elizabeth was the best. She was so personable, knowledgeable and helpful. Any questions she was happy to answer. Very generous with her time. A true professional. She explained the day in detail and offered suggestions since it was so long. She adapted things based on our group - ages 14 to 84!!

Quality of Experience

Guides, Drivers and Staff

Elizabeth was a 10/10.

Transport

Private bus was so helpful

Private Day Tour on the Romantic Road: Rothenburg ob der Tauber (Private/8Hours)

Germany

Due to our amazing guide Elizabeth, we were able to tailor the day exactly how we wanted. We spent most of the day in charming Rothenburg. Just what you picture of Germany. Elizabeth explained our options in the town. There was something for everyone. Many said this was the best day of the week in Germany.

Quality of Experience

Guides, Drivers and Staff

Elizabeth our guide was a 10/10. True professional. So nice and personable- Loved how she answered any questions we had.

Transport

So convenient to have our own bus and do the route we wanted to. At one point we asked to stop and not a problem. Another time we asked to go on freeway instead again, not a problem! So customizable.

Munich Bike Tour

Munich

What a perfect way to see a city - not on foot or in a car but on a bike. Great to have a private tour. Everyone ages 14-84 loved the tour of Munich. The rickshaw for the older adults worked perfectly. So much history and architecture. The stop at the beer garden for lunch was outstanding. Robert was sure to explain the food and drink options etc.

Quality of Experience

Loved the narration and humor of the monuments we saw.

Guides, Drivers and Staff

Robert was awesome. Kids and adults loved him. Super interesting way of presenting history and culture. Storm was coming in and he was very thoughtful in asking us how to proceed.

Transport

A little hard to find. We even saw others looking for the bike shop. It’s a bit hidden.

Amandine and her colleagues were fantastic. She helped us plan the type of trip we didn’t even know we wanted until she gave us the ideas. Then, when a bag of ours was unfortunately stolen, and we had to cancel and rebook a couple events and hotels, Amandine did it all for us. This made the trip smooth, despite the hiccup. Would use again

Using kimkim, and being paired with our specialist, Amandine, was the best thing that could have happened for our trip to Germany to see Taylor Swift and then to France for the summer Olympics.

Amandine made the entire process so simple. She booked beautiful, convenient, and safe hotels for us in each of our locations (Hamburg, Berlin, Nice, and Paris), handled all of our train and plane tickets and transfers, and recommended fun and enriching activities in each location. We were thrilled with each of the tours she booked for us, from a beer tour of Berlin, to a Secret Food Tour in Nice, to a guided tour of Versailles and Giverny in Paris, and found them both fun and educational with wonderful guides each time. Amandine also pivoted when some of the original activities she suggested weren't up our alley and found wonderful replacements, such as a cabaret dinner in the Latin Quarter of Paris.

It was so comforting that Amandine checked in with us throughout the trip and was available via kimkim and WhatsApp any time we had questions or when our flight was delayed. We had the best two weeks massively in part to Amandine's hard work and careful planning, and I'm already planning to book another trip with her assistance.

Merci, Amandine!

Mathilde was dedicated to making sure we crafted the very best itinerary for our family trip and worked many hours with us, enduring numerous changes to make that happen. Besides that, she was so fun to speak with over our Zooms and chats! Despite language differences we felt understood and like Mathilde really cared about the quality of our time and experience in Germany. Once we arrived she checked in and made sure we had everything we needed...
In Berlin we stayed at a boutique hotel with the best breakfast and cappuccinos! We were all in heaven, and our guide Ronan was exceptional as he took us around the area near our hotel to experience Cold War memorials, including the site of the church of reconciliation and remnants of the Berlin Wall. In fact, all our guides were amazing, including Carlotta in Bavaria as we experienced Dachau and the labor/death camp, while staying in Munich. Outside of finding our grandmother's childhood apartment in Frankfurt, we really loved touring Neuschwanstein castle in Bavaria with Mark, and touring the towns of Nuremberg and Bamberg, and the wonderful wine tour at the end in the Rhine Valley with Carl. It was a trip of a life-time and a precious discovery of our family roots! Thank you to Mathilde and everyone at KimKim. We will highly recommend your services to our friends and family!

Hotel Reviews

Hotel Victoria

Nürnberg

I felt like royalty while staying at the Hotel Victoria! Not only are the rooms pleasant with modern amenities and soothing wood paneling, but you also have the benefit of staying in a historic building with an amazing view of the old town tower right outside our room and a view of the old town platz. Breakfast was exceptional with high quality ingredients and presentation, along with exceptional coffee!

Authenticity & Character

It has a historical feel on the outside and inside with modern amenities

Location

Right by the entrance to the old town!

Staff

Pleasant and very accommodating

Cleanliness & Comfort

Felt good to walk around in and sleep on the beds, very clean and welcoming!

Classik Hotel Alexander Plaza - Berlin Mitte

Berlin

Amazing hotel near Alexander Platz; central location, welcoming, clean, stylish with amazing breakfast! Our only complaint was how hot, humid and stale the rooms were--no air movement and they ran out of fans for guestrooms, so it was unpleasant to stay in your room and hard to sleep.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Great except for how hot and humid the rooms were

NH Collection München Bavaria

Munich

Great hotel with stylish and comfortable rooms and pleasant staff!

Authenticity & Character

Location

Close to the train station

Staff

Cleanliness & Comfort

Adina Apartment Hotel Frankfurt Neue Oper

Frankfurt am Main

Lovely 2 bedroom apartment

Authenticity & Character

Location

It was a long walk from the train station and the area felt a little unsafe...would have preferred something different

Staff

Very accommodating staff

Cleanliness & Comfort

Activity Reviews

Neuschwanstein Castle Full-day tour

Munich

The best it could be! Great bus ride, gorgeous country and fun and informative guide who was easy to understand.

Quality of Experience

Guides, Drivers and Staff

Transport

East Berlin: City of Shadows (Private Guided/Small Group Tour)

Berlin

Ronan was a top-notch tour guide who made history come alive and was interesting to speak with and made everyone very comfortable.

Quality of Experience

Guides, Drivers and Staff

Transport

Munich Walking Tour of the Old Town

Munich

Very good tour that gave us a wonderful overview of Munich. Our only tiny complaint is that our guide was a bit difficult to hear amid all the noise of the city and crowds and size of our group. He really needed a headset with a microphone.

Quality of Experience

Guides, Drivers and Staff

Transport

Dachau Concentration Camp Memorial

Munich

Very hard but necessary tour in the area. Despite the heaviness of the nature of this tour, Carlotta our guide made it fascinating and she was such a delight to spend the afternoon with!

Quality of Experience

Guides, Drivers and Staff

Transport

Carlotta even made sure we got off in the right spot after the tour ended...very conscientious.

Grape Escape to the Rhine Valley

Frankfurt

The uniqueness of this tour and the private atmosphere was incredible. Carl's knowledge and intimacy with the wine regions made this trip so special and we felt treated to experiences and encounters we would not have enjoyed if this had been more conventional or in a large group. 10/10!!

Quality of Experience

Guides, Drivers and Staff

Carl knows his stuff and the wine was incredible!

Transport

Matilde was very helpful with planning our trip to Germany and Switzerland. She communicated often with me, and listened to alterations of the original planned trip. Once in Europe, I found that everything was well thought out and organized. I had zero glitches during our trip. I had no worries from a planning perspective. All accommodations were good, and planned activities were just right. I highly recommend KimKim and especially Matilde.

We had a wonderful time, thanks to Margaux’s planning of our journey through Germany. This trip allowed us to learn so much of Germany’s history and culture. Our favorite tour guides were Peter, Steve, Rob, Aileen, Sarah, and Michael who brought us through Berlin, Nuremberg, and Munich. They were the guides who really stood out. Not only did they know so much of the history and explained everything so well, but they were so friendly and fun!
If there was anything I would change about our trip, it would be to spend a couple of days somewhere on the French Riviera to rest and relax before coming home. Margaux was so supportive and flexible throughout our trip, of which we are so appreciative!

This trip was better than we expected. Everything planned very very well. Timing, etc. We had an early morning train ticket to Berlin and were picked up via private transfer, the gentleman met us with a sign that said "Schlabach" and took us to drop our bags at our hotel and then took us to the meeting point for a food tour we wanted to do. We arrived on time and he was very professional. The rest of the trip went the same way - we so enjoyed it. Thank you so much!

Our Germany trip was fantastic! The hotels were charming, beautiful, located perfectly, and the breakfasts were outstanding. The hotel in Heidleburg was especially wonderful with flowers and a cute courtyard. Each hotel was located in a good area where one could walk everywhere. The Grape Valley tour was excellent as was every tour that was planned. Clemens had also arranged for us to visit an ancestral church of my husbands in Miseau. Every tour guide was phenomenal. We could not have asked for a better itinerary! It will be a trip that we will cherish the memories for a long time!

Hotel Reviews

Hotel Beau Sejour

Lucerne

This is the cutest hotel ever. The breakfast was excellent. The side courtyard was a lovely place to have dinner. Loved it! The location for what we wanted to see was also good. Bus service was right outside the hotel and convenient!

Authenticity & Character

The staff was most helpful by showing us which busses to catch to go to and from Mt. Pilatus.

Location

The par was across the street as well Lake Lucerne. The whole place was charming!

Staff

Sorry, don't remember. They all were wonderful.

Cleanliness & Comfort

Marias Platzl

Munich

We stayed at a different hotel. It was the ArtHotel in Munich which was wonderful!

Authenticity & Character

Location

It was close to the train station and within walking distance of everywhere that we wanted to go. Breakfast was fanstastic! The staff was most helpful too.

Staff

Every one at the front desk helped us find all the places that we wanted to go. They helped with other arrangements too.

Cleanliness & Comfort

Everything was good!

Hotel Zur Alten Brücke

Heidelberg

All I can say is that this is the cutest hotel ever! The staff were amazing and the breakfast was fantastic.

Authenticity & Character

Location

Everything! It was right at the main street! Loved it! Actually, I am recommending this hotel to everyone I know that will go to Heidleburg!

Staff

The owner/manger was so helpful when I lost my wallet in the bathroom. A guest turned it in that evening. The staff was so helpful!

Cleanliness & Comfort

Everything was wonderful

Bella - Rooftop Apartment

Kaiserslautern

This hotel was a bit quirky, but it was located perfectly. Everything was in walking distance and the square was charming. We loved it! Breakfast was great.

Authenticity & Character

Location

It is a bit difficult to find, but our taxi ride knew where it was and walked us to the hotel because there was construction around the plaza to enlarge the pedestrian area.

Staff

I sound like a broken record, but everyone was warm, friendly and most helpful!

Cleanliness & Comfort

Motel One Frankfürt Römer

Frankfurt

This hotel is very modern and dark. Everything is BLACK and cold. The rooms are small but comfortable and modern. It is located on a street where there is a lot of construction and close to the plaza where there are cute stores and nice restaurants. The square was busy since the soccer games were being played there while we were visiting. The breakfast was phonemenal! Staff was okay, not overly friendly. The location was the best which is why I think it was chosen. A short walk put you near all of the old buildings and the history of Frankfurt. The location really was the best. It is a big hotel!

Authenticity & Character

Location

Staff

Actually, nothing. Frankfurt is a large city and the hotel reflected that. It is large and close to the plaza and walking distance to many places. It is just located in a congested area and is BIG!

Cleanliness & Comfort

The room was not very big.

Activity Reviews

Golden Round Trip: Mount Pilatus Adventure

Lucerne

Every one should do this! It is an amazing experience. The boat ride on the lake was excellent!

Quality of Experience

Guides, Drivers and Staff

Transport

Tasting Bavaria: A Ramble through Munich’s Food and Beer Culture

Munich

This was fantastic! Everyone should do it!

Quality of Experience

Guides, Drivers and Staff

Transport

All of the drivers had comfortable cars and were excellent drivers and helpful.

Day Trip to Neuschwanstein Castle and Oberammergau

Germany

This trip was excellent! Everyone should do it!

Quality of Experience

Guides, Drivers and Staff

Everyone was kind, helpful and knowledgeable! I don't intend to sound like a broken record, but this trip was fantastic!

Transport

Ghost Tour of Munich: Discover the medieval history

Munich

We actually were so tired on our arrival we asked the guide to just take us to a good restaurant and enjoy the area!

Quality of Experience

Guides, Drivers and Staff

Everyone was so kind and helpful.

Transport

We loved everything about the trip. The only glitch we had was being able to navigate the trains. Being from the US, we do not have the wonderful train system that Germany has. Finding the platforms where the trains were was a bit difficult. There was a lot of walking. We missed one train because the representative told us the wrong track to go to. Hence, we missed the ICE train and ending up taking three different trains to get to Frankfurt. With one carry on and the steep steps it was difficult. However, there were so many nice people that helped us.

Grape Escape to the Rhine Valley

Germany

Everyone should do this tour. It was beyond fantastic!

Quality of Experience

Guides, Drivers and Staff

Transport

All was good except we had troubles navigating the trains which was our problem.

Privately Guided Heidelberg Tour

Germany

Quality of Experience

Guides, Drivers and Staff

Transport

Night Watchman Walk in Lucerne

Lucerne

We did not do this activity

Quality of Experience

Guides, Drivers and Staff

Transport

Exploring Frankfurt's Highlights and New Old Town on a Guided City Walk

Frankfurt

Our guide was amazing!

Quality of Experience

Guides, Drivers and Staff

Transport

Our favorite guide was set up for us in Vienna. We had him for 2 days and he was an incredible wealth of knowledge re; the city and its history. Also since he’s. Art history major, the knowledge at Schönbrunne palace was extensive.

Valentine was also very accommodating with regards to rescheduling one of our tours very last minute. We needed to push a bike tour in Munich by one day and she was on top of it.

Overall another great experience using Kimkim and its network of guides.

Our family had a fantastic time visiting the magical Christmas markets in Germany, and enjoying all that this beautiful country has to offer at this festive time of year!

Hotel Reviews

NH Collection Berlin Mitte Friedrichstrasse

Berlin

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Flemings Hotel München City

Munich

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Leonardo Royal Hotel

Nuremberg

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Berlin Introduction

Berlin

Quality of Experience

Guides, Drivers and Staff

Day Trip to Berlin, Sachsenhausen Concentration Camp and Potsdam

Berlin

Quality of Experience

Guides, Drivers and Staff

Transport

Neuschwanstein and Linderhof Premium Tour

Munich

Quality of Experience

Guides, Drivers and Staff

Transport

Salzburg and Salt Mines Private Tour

Munich

Quality of Experience

Guides, Drivers and Staff

Transport

Munich Private Guided Walking Tour (Private/2Hours)

Munich

Nuremberg Private Guided Walking Tour (Private/2Hours)

Nuremberg

Quality of Experience

Guides, Drivers and Staff

Private Guided Day Trip to Dresden from Berlin

Berlin

Quality of Experience

Guides, Drivers and Staff

Transport

Kevin pulled together a perfect itinerary for our trip to Germany. He took time to get to know us and our travel preferences. We only had one week and he was able to put together a schedule that really appealed to us. The tours he arranged were with excellent guides who were passionate and knowledgeable. I want to give a special shout out to Ekkehard Werner who was our guide in Heidelburg. He spent more time with us than was scheduled, and gave some tips for the upcoming towns we were going to visit.

I am so glad I found this agency. I will not hesitate to reach out to them again when I am ready to plan my next European adventure!

Kevin Perry-did an amazing job. All the recommendations were spot on. All the tours were perfect- the day trips in Heidelberg, Bamberg were wonderful. It was a perfect mix of free time and organized activity- we will definitely use KimKim again- Great job Kevin and Amandine

Hotel Reviews

Scandic Frankfurt Museumsufer

Frankfurt

good spot- close to train station for day trips- rooms were clean and breakfast was perfect- even for gluten free persons.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Leonardo Royal Hotel

Nuremberg

This hotel was fine, but it wasn't as nice as the Scandic in Frankfurt. The location was convenient, being close to the train station, but the ambiance wasn't as appealing. The rooms were okay, and the included breakfast was a plus.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Metropol

München

This hotel wasn't our favorite. The location wasn't the best, and the hotel itself seemed a bit worn down. The rooms were okay, but the surrounding area wasn't very appealing. However, the staff was friendly, and the stay was comfortable overall.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Frankfurt Panorama Cruise (1h)

Frankfurt

big boat- cruse was fine- nothing special

Quality of Experience

Guides, Drivers and Staff

Transport

Heidelberg Short boat trips (Private/1.5Hours)

Heidelberg

beautiful boat- very comfortable and 1st class

Quality of Experience

Guides, Drivers and Staff

Transport

Former Nazi Rally Ground Tour (Private/3Hours)

Nuremberg

great history- very good knowledge of the guide Kevin

Quality of Experience

Guides, Drivers and Staff

Transport

van A/c did not work

Munich Bike Tour

Munich

fun and great way to see the city- Sarah was great guide- perfect mix of history and local / current lifestyle

Quality of Experience

Guides, Drivers and Staff

Transport

Loved the trip overall. Excellent job by Valentine and her team. They were extremely flexible with all the changes we wanted to make. Even during our trip they assisted with all sorts of questions and even some changes. Overall the guides were good. The best guide was Jim in Fussen who showed us the castles, with a wealth of historical and current day knowledge. Overall we felt the trip was quite expensive, but most of it was the cost of hotels/restaurants in Switzerland and some of it was to do with our choices of guides, excursions and specific activities like driving around Nurburgring. Our family had an awesome time and we could not have done it without KimKim!

Hotel Reviews

Hotel Sonne Füssen

Fussen

This hotel was beautiful, but it didn't have air conditioning which was quite a problem during the summer heat. I was not aware of this when I booked it. Nonetheless, I managed by opening the window to cool down. I'd say it was an okay experience but they should definitely let customers know about the lack of AC beforehand.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Eiger Mountain and Soul Resort

Grindelwald

This hotel was also good but like the previous one, it lacked air conditioning. However, the cooler temperatures in Grindelwald during the night made the stay bearable. The hotel was fine overall, but again, knowing about the lack of air conditioning in advance would've been helpful

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Munich Private Guided Walking Tour (Private/2Hours)

Munich

The guide, Barbara, was knowledgeable but very opinionated, which made the tour a little less enjoyable.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Tour of Neuschwanstein Castle & more!

Germany

This was my favorite activity. The tour guide, Jim, was absolutely fantastic - interactive, engaging, and down-to-earth. He was very knowledgeable, but never condescending, which made the tour very enjoyable. I'd highly recommend Jim and this tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Food lovers experience: Gruyères day tour

Germany

This was a nice tour, but I feel that renting a car and driving down ourselves would have been a better and more cost-effective option.

Quality of Experience

Guides, Drivers and Staff

Transport

Summer Kayak Tour Lake Brienz (Private/Approx. 3 hours)

Germany

I enjoyed the kayaking activity, but I probably would have just rented the kayaks ourselves instead of hiring a guide.

Quality of Experience

Guides, Drivers and Staff

Transport

What an amazing experience! Our guide, Thomas, met us in Munich and was absolutely wonderful! His love for his city, history and connection to our own home town gave the tour a unique and personal touch. It was a memorable time! I only wish I planned a longer stay!

Our trip to Berlin, Amsterdam, and Bruges was absolutely fantastic. Tomaz and Zala took great care of us from planning our itinerary to providing real time assistance when needed. The transfers, tours and accommodations that Tomaz and team set for us exceeded our expectations. Our private guides in Berlin (Monika), Amsterdam (Eva), and Bruges (Blanca) we so knowledgeable in providing us the historical significance of the areas we toured and also provided us with good recommendations for where to eat to get the real local experience.
Having our tickets and passes before we arrived made for a stress-free vacation full of memories that will last our lifetime. Thank you to the entire team for making this trip an absolutely wonderful experience.

Hotel Reviews

LINDNER HOTEL AM KU'DAMM

Berlin

Breakfast was absolutely fantastic. The hotel staff was helpful and flexible during our stay.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Swissotel Amsterdam

Amsterdam

Breakfast was amazing!! Staff was helpful and accommodating.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided tour of Berlin

Berlin

Monika was a great guide. She gave us personal insight into the history and events that took place in Berlin.

Quality of Experience

Guides, Drivers and Staff

Entrance fee to Anne Frank museum

Amsterdam

Probably the best tour and museum on our trip. Having the passes ready for us made the experience that much better.

Quality of Experience

Guided tour of Amsterdam

Amsterdam

Eva was great guide that took us away from the 'commercial areas' to understand more about Amsterdam and all of the history from when it was founded and evolved over the years. She used maps and visuals to really bring that history to life so we could fully understand the significance of the city. We highly recommend Eva for anyone interested in touring Amsterdam.

Quality of Experience

Guides, Drivers and Staff

Day trip to Bruges

Amsterdam

Blanca became part of our family during the course of the day trip. She literally spent the entire day with us getting to know us and us her. Her knowledge of the history of Bruges was amazing. Her recommendations for where to eat and even more so, where to snack, was spot on. We highly recommend using Blanca for tours in Bruges.

Quality of Experience

Guides, Drivers and Staff

Transport

Great team - very responsive to all my questions and even called when there was a last minute change required. Would definitely work with them again on another trip!

Hotel Reviews

Crowne Plaza Berlin - Potsdamer Platz

Berlin

Great location - easy access to public transit and walking to all the museums. Rooms were clean, comfortable and well maintained.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Mercure Munich City Centre

Munich

easy access to the old town and the train station. Rooms were clean, well maintained and comfortable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided tour of Berlin

Berlin

Very well informed tour guide - learned so much while walking around town! Got great ideas of what to go see after the tour - really appreciate the time and effort put in!

Quality of Experience

Guides, Drivers and Staff

Transport

bring water - lots of walking!

Reichstag Rooftop tour

Berlin

Didn't appreciate how easy it would be to see all of downtown from the rooftop - great idea. Audio tour while walking around was very informative and worth the time to listen.

Quality of Experience

Guides, Drivers and Staff

Transport

Neuschwanstein Castle

Germany

fun drive on the autobahn to get out to the castle. Castle views were breathtaking. Wish I had more time to see the other castles in the area, but this was a great stop!

Quality of Experience

Guides, Drivers and Staff

Transport

Zala was invaluable in planning and executing our travel in Germany and Austria. Truly an amazing job.

Our time in Germany was more than we could ever have imagined! The trip plan put together for us was absolutely perfect! We really enjoyed the 2 days we spent with our guide, Miha. Day 1 was a walking tour of Berlin and Day 2, he drove us to Potsdam to see the palaces and so much more. He is so knowledgeable and kind. It was an absolute treat! He recommended we visit the Pergamon Museum, so after our trip to Potsdam, he dropped us off at Museum Island. We not only saw the museum, but the Panorama and the Neues Museum, as well. We were glad that the trip to the Eagle's Nest was cancelled and we were able to visit Salzburg. It was a beautiful, sunny and warm day for us to tour the Mirabelle Gardens and the fortress. The bus tour to the Neuschwanstein Castle was really nice. We appreciated the break from trying to figure out public transportation, but we were able to go on our own hike in the mountains and then join up for the tour and departure at the designated times. We were glad we weren't corralled from place to place in a big group without the ability to think for ourselves. Our tour guide in Weimar, Marion, was delightful! She is so knowledgeable and animated, so she made history come to life! We loved our time with her! Both hotels were excellent and the breakfast buffets were so wonderful!

I initially tried to plan our trip with US travel agents, but they could not put together a plan that was anything close to the options and personalization that Tomaz and his team did. They were always easy to communicate with and quick to respond - before the trip and while we were in country. All in all, this was a perfect trip for us!

Activity Reviews

Guided tour of Berlin

Berlin

Our guide, Miha, made this tour fascinating! He is exceptionally knowledgeable and so kind.

Quality of Experience

Guides, Drivers and Staff

Miha loves what he does and it is apparent in the quality of his interactions

Transport

Day trip to Potsdam

Berlin

Our guide, Miha, made history come to life with his knowledge and personal connection.

Quality of Experience

Guides, Drivers and Staff

Miha is outstanding!

Transport

We started our trip with a flight cancellation due to an airport strike, but our Kim Kim team, Tomaz, Mojca and Zala made the necessary arrangements and delivered a wonderful experience!
Our 3 day trip started with a visit to the Dachau concentration camp. A very emotional but a must see one!
Then we headed to the city were the Palace, the churches, the Redidenz, the monuments, Marienplatz, the streets and the great vibe, made of our trip an unforgettable one for sure!
The BMW world and museum, the Olympic Park and its Tower, the walk through the English Garden made the second day a very relaxing one, ending with a must dinner at the Hofbrauhaus!
The third day we drove to the Neuschwanstein Castle and the view were breathtaking! From there, we went to Innsbruck, visiting gorgeous churches and the absolutely beautiful Austrian Alpine mountains. Innsbruck was the perfect end to our trip. Quaint and beautiful! ( and the visit to the Swarovski store)
The star of the trip: Mr Karl, our private guide! He went above and beyond! We felt like visiting with a family member. He was great with our 9 year old and a wonderful talker. He is so knowledgeable in history, not only of the city or the country, but of the whole world. His positive attitude and his smile makes the trip even better! We definitely need more Karls in the world!
Thank you Kim Kim for another awesome vacation!
See you in our next adventure!