Kimkim Trip Reviews for Spain

4.9
Based on 470 ratings
Read 470 verified reviews by travelers who booked their trip to Spain on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

All of the hotels in 4 cities were first clas...
Spain | Sep 6 - Sep 16, 2024

K
keith m.
Newark, NJ | Reviewed on Sep 19, 2024
All of the hotels in 4 cities were first class and in great locations for walking and sightseeing. Transportation was seamless. All of the guides were fantastic, and seemed to really enjoy their jobs.
Our tour operator Raquel was very helpful and patient. Highly recommended.
Read more

All of the hotels in 4 cities were first class and in great locations for walking and sightseeing. Transportation was seamless. All of the guides were fantastic, and seemed to really enjoy their jobs.
Our tour operator Raquel was very helpful and patient. Highly recommended.

Activity Reviews
Wine & Gourmet Tapas Tour
Wine & Gourmet Tapas Tour
Barcelona
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Tour of Barcelona & La Sagrada Familia
Private Tour of Barcelona & La Sagrada Familia
Barcelona
Quality of Experience
Guides, Drivers and Staff
Flamenco Show in a Sacromonte Cave
Flamenco Show in a Sacromonte Cave
Granada
Quality of Experience
Guides, Drivers and Staff
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

Our guide was very informative.

Quality of Experience
Tapas Culinary Experience
Tapas Culinary Experience
Madrid
Guided Visit of Madrid:  History, Culture & Architecture of the Capital of Spain
Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain
Madrid

We actually asked for guided tour of the Prado and he happily obliged. Graduate level tour ensued.

Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Sep 19, 2024

Hola Keith, thanks so much for taking the time to write this fantastic review! I am very happy to hear that you had a great time in Spain and that you were comfortable at all your accomodations, which is an important part of the experience. I will pass your words to our guides, specially to Geza! 😊
Hopefully, we get in touch again for future adventures .All the best, Raquel

Well tailored to my needs
Spain | Sep 6 - Sep 16, 2024

Lucien
Lucien M.
Canada | Reviewed on Sep 18, 2024
The hotel selections were extremely well planned out, and positioned giving you access to a lot of the areas that you were visiting the itineraries as far as tours, exhibitions, museums was very well laid out. The entire trip was very interesting and met all my expectations and more. Read more

The hotel selections were extremely well planned out, and positioned giving you access to a lot of the areas that you were visiting the itineraries as far as tours, exhibitions, museums was very well laid out. The entire trip was very interesting and met all my expectations and more.

Hotel Reviews
Catalonia Gran Vía
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Molina Lario Hotel
Málaga
Authenticity & Character
Location
Cleanliness & Comfort
Casa Bonay
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Áurea Catedral Hotel
Granada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tapas Culinary Experience
Tapas Culinary Experience
Madrid

Our tour guide was excellent, engaging, entertaining and keep the group energized. Highly recommended.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Flamenco Show in a Sacromonte Cave
Flamenco Show in a Sacromonte Cave
Granada

Great place in the atmosphere was fantastic. Something I’ve always wanted to see and I was more than satisfied. It was a great experience and I would highly recommend it as a must for anybody’s trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

But all my expectations. To have a tour guide is a must so much to see so much to learn what a great experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Sep 19, 2024

Hi Lucien! Thank you so much for taking the time to share the feedback of your trip to Spain. I am glad to know that you had a great time and that the trip exceeded your expectations😊 . It was a pleasure creating this experience for you and Keith and hopefully, we get in touch again for future adventures. All the best, Raquel

Great Trip
Spain | Aug 13 - Sep 1, 2024

Barbara
Barbara B.
Chicago, IL | Reviewed on Sep 13, 2024
Organization by Bea was great - great hotels and guides. Morocco was wonderful although the local operator did not seem to know parts of our itinerary. Read more

Organization by Bea was great - great hotels and guides. Morocco was wonderful although the local operator did not seem to know parts of our itinerary.

Hotel Reviews
Lina Ryad & Spa
Chefchaouen

Favorite hotel of the trip - beautiful room and very helpful staff.

Authenticity & Character
Location
Cleanliness & Comfort
Mövenpick Hotel Casablanca
Casablanca

Hotel was almost on top of major roads and even with double windows it was loud (especially trying to go to bed early for 3 am wake up)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tapas Culinary Experience
Tapas Culinary Experience
Madrid

awesome - learned so much and ate amazing food. Tried so many new things.

Quality of Experience
Food
Guides, Drivers and Staff
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

group was very large so hard to follow at times - would have been better with a smaller group

Quality of Experience
Guides, Drivers and Staff
Fes: Exploring the Imperial City
Fes: Exploring the Imperial City
Fes

local guide Omar was fabulous. Went out of his way to be sure we say everything we wanted and help my son go back to riad when he did not feel well

Quality of Experience
Guides, Drivers and Staff
Privately Guided Tour of Hassan II Mosque
Privately Guided Tour of Hassan II Mosque
Casablanca

Was a group tour and guide did not have great English. Only about 40 minutes long

Quality of Experience
Guides, Drivers and Staff
Evening Marrakech Street Food Tour
Evening Marrakech Street Food Tour
Marrakesh

Best tour of trip - we ate so much and had so much fun. Tried tons of food I would have never tried and had the most amazing couscous ever. Do not miss this?

Quality of Experience
Guides, Drivers and Staff
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Sep 16, 2024

Hi Barbara! Thank you so much for your feedback and extra information, definitely really helpful! :) I hope you and your son had a great time around Spain and Morocco and created lovely memories! It was truly a pleasure to work with you on this special trip! Best regards, Bea.

My family had a reunion in Spain and Portugal...
Spain | Aug 1 - Aug 10, 2024

Duanni
Duanni H.
San Jose, CA | Reviewed on Sep 09, 2024
My family had a reunion in Spain and Portugal in August. We had a great time. The planning with excellent with lots of details exchanged between me and My local specialist Helena. I had limited time with the itinerary but Helena kept me on top of it when it comes to deadlines. She gave lots of suggestions, options and resources along the way. My father had mobility challenges and Helena arranged a wheelchair at each city stop for us; it was so helpful. Our guides on the entire tour were all... Read more

My family had a reunion in Spain and Portugal in August. We had a great time. The planning with excellent with lots of details exchanged between me and My local specialist Helena. I had limited time with the itinerary but Helena kept me on top of it when it comes to deadlines. She gave lots of suggestions, options and resources along the way. My father had mobility challenges and Helena arranged a wheelchair at each city stop for us; it was so helpful. Our guides on the entire tour were all excellent, warm, welcoming and very professional. We had a great time in all city stops. Helena and her backup team stayed very interactive with us along the way whenever we had questions or issues. I especially appreciated how she helped deliver my left behind clothes to the next hotel and re-arranged my brother's train ticket when he had to stay behind. I'm very thankful and we had a great time!

Hotel Reviews
Portugal Boutique Hotel
Lisbon

The front desk staff were excellent in helping me plan dinner, bullfight and fado. My son loved the turndown chocolate and snacks. Bathroom was comfortably sized with nice counter space that I appreciate.

Authenticity & Character
Nice sized room
Location
very convenient
Staff
Very friendly and helpful
Cleanliness & Comfort
Hotel Regina
Barcelona

Excellent location. Bathroom is small compared to the bedroom size, lack of counter space in the bathroom. Staff were polite in general but didn't feel a warm vibe like at other hotels we stayed in Madrid, Seville and Lisbon. Breakfast was nice with a good variety.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
H10 Villa de la Reina Boutique Hotel
Madrid

Front desk and bar staff were super nice. My mom lost her mobile phone in the taxi so we needed help making contacts. Front desk and bar staff helped us making calls and texts patiently, were very warm and welcoming. My sons loved the gummies at the lobby. Breakfast had a good variety.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
H10 Casa de la Plata
Sevilla

Beautiful lobby and roomy settings were very comfortable to sit and rest. Nice welcome drink and gummy (my sons loved the gummy). Front desk staff were very friendly and helped give excellent dinner recommendations. Bathroom was comfortably sized which I really appreciated as I shared a room with my parents.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Traditional Andalusian Market Visit & Cooking Class
Traditional Andalusian Market Visit & Cooking Class
Seville

The cooking class instructors were able to get my two teenage sons and teenage niece to fully participate in the cooking class; it was such a joy and great memory. Loved the sangria and market visit too.

Quality of Experience
Food
Guides, Drivers and Staff
Private Visit to Seville’s Cathedral & Alcázar
Private Visit to Seville’s Cathedral & Alcázar
Seville

Such beautiful and amazing places to visit.

Quality of Experience
Guides, Drivers and Staff
Our guide was excellent. My sons and niece loved the ice cream shop she took us too.
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Sep 13, 2024

Hi Duanni,

Thank you so much for your wonderful feedback! I’m so glad to hear that your family reunion was a success and that I could assist with the details to make the trip smoother, especially with your father’s needs.
It was a pleasure working with you, and I’m happy to know that everything went well.

Wishing you and your family many more joyful reunions and travels!
Helena

All of our guides were good. Most good some...
Spain | Aug 23 - Sep 1, 2024

R
Robert K.
Minneapolis, MN | Reviewed on Sep 08, 2024

All of our guides were good. Most good some
Great. Having microphones in ear buds was the best. I will use you again. Thank you!

Local specialist: Adam Gomez

Our Perfect Spain Trip
Spain | Aug 28 - Sep 6, 2024

Robert
Robert L.
Nicetown-Tioga, PA | Reviewed on Sep 08, 2024
Our trip was perfectly tailored but our amazing travel agent, Helena. My wife and I were able to work with her through every request and things we wanted to do on our trip to lovely Spain. From planning through our travel home, Helena and the KimKim team were extremely helpful and responsive. The trip was more than we could have asked for and was such a lovely cultural experience. I can not recommend KimKim enough! Read more

Our trip was perfectly tailored but our amazing travel agent, Helena. My wife and I were able to work with her through every request and things we wanted to do on our trip to lovely Spain. From planning through our travel home, Helena and the KimKim team were extremely helpful and responsive. The trip was more than we could have asked for and was such a lovely cultural experience. I can not recommend KimKim enough!

Activity Reviews
Visit an Andalusian Olive Oil Estate
Visit an Andalusian Olive Oil Estate
Seville

Our guide got us there an hour late to it made for an experience that was cut short. I think we expected a little more out of our experience at the estate however, it was a beautiful location and wonderful experience.

Quality of Experience
Possibly showing the process of the making of the olive oil and more hands on if possible.
Guides, Drivers and Staff
Guide got us there late and we missed half the experience.
Transport
The vehicle was nice and the transport was smooth
Traditional Andalusian Market Visit & Cooking Class
Traditional Andalusian Market Visit & Cooking Class
Seville

This was one of the most fun experiences of the trip. We love to cook, so my wife and I had so much fun cooking with a chef and making classic Spanish dishes. Can not recommend doing this experience enough.

Quality of Experience
Food
Everything!!!
Guides, Drivers and Staff
Staff was fun and amazing
Transport
no transport required
Flamenco Experience
Flamenco Experience
Spain

I did not expect this experience to be so impactful. We both love art but did not realize how much this experience would have so much passion and love for this art. We loved this experience and it was so much fun!

Quality of Experience
Guides, Drivers and Staff
Staff at location was great
Transport
No transport required.
Hike Montserrat Mountain & Explore Penedès Wineries
Hike Montserrat Mountain & Explore Penedès Wineries
Barcelona

We were looking forward to this experience probably the most. It was a rainy day and no one can help the weather which is the only thing that did not make this experience the absolute best. Montserrat was beautiful but we were unable to hike which we love to do and missed out on. The weather cleared up for the Penedes Winery and that experience was absolutely lovely. Our guide at the winery and our guide driving us around were both very amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of Seville
Guided Visit of Seville
Seville

Our tour guide knew so much about Seville and we had a lovely time learning all the unique things about Seville. Ultimately, my wife and I loved Seville the most! This guided trip was the perfect amount of time and walking and it was very pleasant.

Quality of Experience
Guides, Drivers and Staff
Guide was amazing!
Transport
No transport required.
Tapas Walk in Barcelona
Tapas Walk in Barcelona
Barcelona

This experience was pretty good. We had a great time with the group and the guide.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Sep 13, 2024

Hi Robert,

Thank you so much for your incredibly kind words! I'm thrilled that you and Shakira had such a memorable experience in Spain.
It was an absolute pleasure working with you both, and I’m so happy I could help make your trip special.

Wishing you many more wonderful adventures in the future!
Helena

Wonderful trip, will use Kimkim again for future travel planning
Spain | Aug 24 - Aug 31, 2024

Ashley
Ashley M.
Dallas, TX | Reviewed on Sep 04, 2024
We signed up for an 8 day trip throughout Spain, 4 cities during that time so it was a whirlwind and a great time! Alfonso listened to what we wanted - no more than 1/2 day planned (we've been on trips where all day every day had activities which is not our style) with a cooking class and private tours in each city. We received all of our detailed information in advance to print out and have copies, along with having it accessible on our phones. (For Type A like me it helped a ton to have... Read more

We signed up for an 8 day trip throughout Spain, 4 cities during that time so it was a whirlwind and a great time! Alfonso listened to what we wanted - no more than 1/2 day planned (we've been on trips where all day every day had activities which is not our style) with a cooking class and private tours in each city. We received all of our detailed information in advance to print out and have copies, along with having it accessible on our phones. (For Type A like me it helped a ton to have paper, I also used that to point to the address of where we needed to go for the taxi drivers who did not speak English). We got daily reminders of the next activity we were scheduled for and when I had questions I got a response pretty much immediately so I never felt lost on the itinerary. I was so impressed with the service and attention to detail, I've told everyone about it!

Activity Review
Cooking Class in Seville
Cooking Class in Seville
Seville

This cooking class was awesome. We loved touring the market prior to the class and getting information on the local cuisines and ingredients. Our guide and our chef both spoke fluent English so it made for a fun, easy (not frustrating for everyone) afternoon. The facility was incredibly modern and clean. We made traditional paella and it was the best we tried in Spain! Highly recommend this class.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Sep 04, 2024

We appreciate your words a lot!
Everyone had a great time taking care of you.
Thanks

We took a family trip to Barcelona and Costa ...
Spain | Aug 19 - Aug 27, 2024

Michael
Michael F.
Canada | Reviewed on Aug 31, 2024
We took a family trip to Barcelona and Costa Brava. The itinerary was great in terms of the variety and nature of the day trips. The planning process was fairly straightforward and interaction with the Kim Kim team was good. We did need to touch base with KimKim a couple of times during the trip. On one occasion, they were very quick to respond to a request for a transportation time change due to a modified check-in time. Unfortunately, on another occasion, the time zone... Read more

We took a family trip to Barcelona and Costa Brava. The itinerary was great in terms of the variety and nature of the day trips. The planning process was fairly straightforward and interaction with the Kim Kim team was good. We did need to touch base with KimKim a couple of times during the trip. On one occasion, they were very quick to respond to a request for a transportation time change due to a modified check-in time. Unfortunately, on another occasion, the time zone difference/response speed meant that we missed out on part of a selected activity due to a booking error on KimKim's part. For the most part, we greatly enjoyed the trip, but a few issues detracted from the experience.

Our first full day activity was a trip to Montserrat, which was described: "After a private transfer from Barcelona to a charming farm, meet your host and the horse you'll befriend for the day. Enjoy a guided ride through Montserrat Natural Park to the monastery, with the tour culminating in a traditional lunch on the ranch". The ride was perhaps 30 minutes along a trail and then 30 minutes back to the start again before taking a taxi to the monastery. The local tour company advised me the day before that lunch was not part of the tour, and I did contact KimKim about the discrepancy but did not hear back before our tour started. En route to the horseriding, we were offered an upgrade option of lunch for extra money. Discussions with one of the guides and the local tour company by phone indicated that KimKim had not booked this. Despite attempting to resolve this with KimKim, the guide and the local tour company, we were unable to clarify the situation and did not hear back before boarding the return bus. There was no further mention of the lunch option from our (underwhelming) guide, but when we brought it up again were told we would need to get off the bus, wait for another guide, pay the extra money and take a different bus home. We gave up and returned to Barcelona. This was the only real excursion disappointment, but as the first full day activity did not set us up well. It was also an indication of the problem of booking a trip with an intermediary in another timezone. The inaccurate description of the tour may be more due to the tour operator than KimKim, but we had presumed that KimKim had a solid understanding of the nature of the excursions that they are booking. A much more accurate description of the tour appears to be in place now when we search the local tour operator's tours online. KimKim did subsequently get back to us about the booking error and apologised and have since refunded us for the difference.

A minor nuisance on another day was a discrepancy in the meeting point location between the Itinerary document (Park Guell) and the detailed activity description (which described the tour as finishing at Park Guell and starting at Passeig de Gracia). We realised the discrepancy too late in the evening prior to clarify, which did make for a bit of a scramble the next morning to ensure we were in the right place in time. However, this tour was wonderful.

Our last criticism would be the lack of transparency over pricing. KimKim provided a service and deserve an appropriate payment for it, but I would have expected a breakdown of the pricing (per hotel, per excursion and per transport) that was available both before and after booking. Despite a detailed itinerary, the details of our choices (breakfast selected or not), were not apparent after booking, and neither was KimKim's charge. This has been flagged by other travellers and could be easily rectified.

Overall, the experience was good and the vacation was very fun. However, I suspect we would not book with KimKim again due to the added challenge of dealing with an intermediary in another timezone, when both hotels, excursions and local transportation can all be easily booked in Spain. I would also encourage travellers to perhaps leave more open time in their schedules. We booked activities on every day except our travel day. There is so much to do in Barcelona, that leaving an open day or more later in the week would allow the opportunity to fit in extra activities as desired (but skip-the-line tickets need to be booked in advance for the busy activities).

Hotel Reviews
Sonder Casa Luz
Barcelona

We stayed in a family room, which was generously sized and very comfortable. Beautiful bathroom. The room was kept very clean. The location is good and right next to a metro station. There is a very small reception area where the main desk is located, but no real lobby as such. Reception staff had perfect English, although we did try to use our limited Spanish! Staff were generally friendly although we didn't feel this at the breakfast. We tried breakfast once and found the food very nice, but there was nobody else there and staff were not at all forthcoming about the nature of the buffet or options for drinks. El Arbol nearby is highly recommended for breakfast, however.

Authenticity & Character
Between the absence of a proper lobby and view only to nearby buildings from the room it did feel a little soulless.
Location
Staff
Cleanliness & Comfort
Park Hotel San Jorge & Spa
Calonge

Very comfortable rooms, with beautiful sea view. Rooms and grounds were kept very clean. Staff were friendly. The food situation was a bit unclear, with multiple dining areas but which menu and hours of service were not readily apparent for the different options. We did not try the fine dining option or full breakfast. The cafe breakfast was good, but a tapas meal was very bland and was inferior to all other meals/tapas on our trip. After sampling the tapas, we gave up trying to eat their and walked into town (1.5 km) for breakfast and dinner the next day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private El Born Walk with Tapas & Flamenco
Private El Born Walk with Tapas & Flamenco
Barcelona

We went with Bosco - an informative and engaging tour guide. He was happy to deliver the tour in English and still have some Spanish interaction so we could try and work on our Spanish. We learned plenty on the tour and had a good introduction to the city. Good food choices with plenty of good food at the couple of places we stopped. Bosco was great about ensuring that there was some food for our vegetarian kids at his choice of food stops. The flamenco concert was fun to see, but I confess I have no idea what the show was about...

Quality of Experience
Guides, Drivers and Staff
Barcelona by e-Bike, Boat & Cable Car
Barcelona by e-Bike, Boat & Cable Car
Barcelona

This was a fantastic tour. We saw plenty of the city during the bike ride, and the ebikes made it easy to get around. We saw views and locations that were less busy than many of the typical tourist locations and were great to see. We had feared that the combination of activities would not give enough time to properly do any one activity, but it was perfect. The tour guide was great (Elizabeth I think). The boat trip was unexpectedly brilliant due to the arrival of the America's Cup racing boats, which were out practicing.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Gaudí Experience with La Sagrada Familia and Park Güell
Private Gaudí Experience with La Sagrada Familia and Park Güell
Barcelona

This was a great trip with Mari, who was a wonderful and informative guide. Happy to mix English and Spanish as we continued to try and improve. All of the locations were worth seeing, and the skip-the-line tickets were absolutely essential.

Quality of Experience
Guides, Drivers and Staff
Montserrat Monastery Visit & Horseback Riding in Natural Park
Montserrat Monastery Visit & Horseback Riding in Natural Park
Barcelona

This tour promised much but totally failed to deliver. The KimKim description of the tour was inaccurate compared with the description currently provided by the actual tour operator. A KimKim booking error also meant that we did not get the lunch that was supposed to be included in the tour. The horse ride was fine, but was a 30 minute ride along a trail before returning the exact same way back the ranch and then taking a taxi ride to Montserrat. In fairness, the guide and staff for the horseriding were very good, and the horses were well-looked after. Our guide at Montserrat provided a pretty brief amount of guidance before giving us time to further explore the grounds. The farm lunch sounded good but we will never know what that part of the experience would have been like.

Quality of Experience
Guides, Drivers and Staff
The guided Montserrat tour part of this was pretty minimal. There was some good information on the bus ride up, but the Montserrat tour itself was rather limited. Horse-riding instruction was good.
Transport
Sailing with Winery Visit & Tasting
Sailing with Winery Visit & Tasting
Barcelona

Enjoyable and informative winery tour and tasting. Really enjoyable sail along the coast.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Costa Brava & Medieval Villages Day Trip
Private Costa Brava & Medieval Villages Day Trip
Spain

A really great day exploring several pretty villages along the coast. The guide was easygoing and the itinerary worked well. The only snag with this trip was that we would have rather eaten at almost any of the restaurants we walked past, but went to a restaurant that the guide hadn't previously tried and found virtually nothing on the menu we wanted to eat. The food was sufficiently expensive that it should have been excellent, but we were underwhelmed.

Quality of Experience
Guides, Drivers and Staff
Transport
Driver was really smooth and safe.
Boating, Hiking & Kayaking in Tossa de Mar
Boating, Hiking & Kayaking in Tossa de Mar
Costa Brava

We went with guide Stepan. He was probably the most professional and competent guide we have encountered on any trip. He was knowledgeable, informative and engaging. We learnt about local flora and fauna as well as local history. Stepan was well-organised and took great care to ensure we were safe, confident and comfortable. He works with the capability of the group. It's obviously not the Caribbean, but we saw many fish as well as starfish, anemones and an eel. One of our party developed a particularly severe case of seasickness after snorkelling and Stepan handled this with grace, reassurance and compassion.

Quality of Experience
Guides, Drivers and Staff
Stepan is the best. I would consider trying any tour that he was involved with.
Transport
Self-Guided Beach Day in Costa Brava
Self-Guided Beach Day in Costa Brava
Spain

We just chilled on the nearby beach. Pleasant enough, but we didn't have it in us to bother taxiing further away to explore other options.

Quality of Experience
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in Boulder (Kimkim HQ) | Replied on Sep 17, 2024
Thank you for your honest review!! I am glad you liked the variety of cities, nature, and day trips! I understand things didn't go as smoothly as you wished, but Jessica and our team were with you every step of the journey to help iron out the kinks! 😃 Your reviews for each hotel and activity are so helpful that we can update and make changes to ensure that every traveler has an even better experience! The reviews for your kayaking, boating, and Costa Brava activities sound amazing! 🙌 We... Read more

Thank you for your honest review!! I am glad you liked the variety of cities, nature, and day trips! I understand things didn't go as smoothly as you wished, but Jessica and our team were with you every step of the journey to help iron out the kinks! 😃

Your reviews for each hotel and activity are so helpful that we can update and make changes to ensure that every traveler has an even better experience!

The reviews for your kayaking, boating, and Costa Brava activities sound amazing! 🙌 We have some of the best guides, and we are glad they added value to your experience! The Flamenco and Tapas Show is definitely an experience, and I'm happy to see you loved it!!!

We will learn and grow from your experience, but we are happy to read that you had a great time overall! 🇪🇸

Overall, A Wonderful Trip Exploring Spain!W...
Spain | Jul 26 - Aug 4, 2024

Quan
Quan N.
Dallas, TX | Reviewed on Aug 31, 2024
Overall, A Wonderful Trip Exploring Spain! We have a family of 5; the three kids are 15, 14, and 11. Madrid tapas culinary experience. Grade A+. It was in the Salanca area in the evening starting around 6 pm. It was our family of five and two other guests. We stopped at 4 places and had a great blend of tapas and drinks. Not too much walking, perfect amount of food and very interesting. Definitely recommend. The Madrid for Kids Tour. Grade B. I think it would have been... Read more

Overall, A Wonderful Trip Exploring Spain!

We have a family of 5; the three kids are 15, 14, and 11.

Madrid tapas culinary experience. Grade A+. It was in the Salanca area in the evening starting around 6 pm. It was our family of five and two other guests. We stopped at 4 places and had a great blend of tapas and drinks. Not too much walking, perfect amount of food and very interesting. Definitely recommend.

The Madrid for Kids Tour. Grade B. I think it would have been better had it not been in July when it's so hot. There was a bit more walking, the history and insight was great. Old Town, cathedrals, etc. It was a morning tour (starting around 9 am). It was just so darn hot!

Day Trip to Toledo. Grade A-. It's fun taking the train as we don't train often. The city is definitely a must visit and the tour guide shared great insight and took us to some really cool places. One time, we had access to an underground water tank that others could not visit. Very cool tour. Ended around 12:30 pm and we ate. We should have gotten tickets back to Madrid for the 3 pm train instead of the 5 pm train. In cooler weather, I think we would have explored more and the 5 pm train would have worked.

Spanish Cooking Class in Mallorca. Grade A+. The host was excellent, taught us how to make several dishes, the kids really enjoyed it, my wife and I were able to just watch and have wine. It was a great way to spend about 4 hours and the time flew by!

Luxury Catamaran Tour with tapas and swimming (Mallorca). Grade B-. We did a 4 hour tour which isn't really enough time to get somewhere remote. We anchored near a pretty busy area and not far from a busy beach. The food and service were great. However, it was as remote as I would have liked. I think a longer tour allows you to get further away from the populated areas. You may need a speed boat also.

Coastal Hike, Kayaking, and Lagoon Dipping in Costa Brava. Grade A. This was a delightful daytrip for my family. It's absolutely gorgeous scenery and we had a small group of 10 (so 5 duo kayaks). We hiked, kayaked, cliff jumped, snorkeled, etc. While they say it's 8 hours in Costa Brava, the trip itself is like 5.5 hours and you have 2.5 hours to explore Costa Brava by foot. That information would have been helpful.

The lodging:

Slow Suites Bellas Artes was great for us and very centrally located. It was easy to walk anywhere from there. Only downside was during our stay, they were doing repair on the road outside. That should be complete by now.

Melia Calvia Beach. It's a nice, higher end resort beach. Though our check in process was painful (room key didn't work, when it did, someone was in room already, moved to a different room, ugh), the overall stay was great. Their pools are beautiful, great breakfast buffet, and immediate access to the beach. The parking situation does suck though and we had rented a car.

Val Barcelona Apartments. This was a last minute change. It was a great place. It was spacious, quaint, and cozy. The location allowed you to walk anywhere you needed with plenty of restaraunts and sights nearby. Only drawback was you check in at Hotel Claris, information that was not shared prior to our arrival.

Overall, we had a blast. There were some hiccups along the way but with a 10 day trip, you'll have those. I would highly recommend this itinerary to others!

Activity Review
Spanish Cooking Class in Mallorca
Spanish Cooking Class in Mallorca
Spain

This was a fantastic activity for our family of five. It was fun, engaging, intimate, and relaxing. Thank you!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Sep 02, 2024

Hi Quan, thank you for sharing your experience! It was a pleasure to help you organize your trip and be at your service in destination to help out when needed 🤗 I am sure we will get to work together on a future adventure in Spain, Portugal, Morocco, or Italy! Warmest regards, Marta

Our 8-day vacation in Spain
Spain | Aug 9 - Aug 16, 2024

George
George K.
Newark, NJ | Reviewed on Aug 27, 2024
Our 8-day vacation in Spain, meticulously planned by KimKim, was nothing short of amazing! From the vibrant streets of Bilbao to the charming coastal vibes of San Sebastián, the bustling energy of Madrid, the artistic allure of Valencia, and the historical beauty of Toledo, every moment was unforgettable. The guided tours were all top-notch, with special highlights including the breathtaking Guggenheim Museum and the delicious Pintxos and Wine experiences. The Segway Adventure added a fun... Read more

Our 8-day vacation in Spain, meticulously planned by KimKim, was nothing short of amazing! From the vibrant streets of Bilbao to the charming coastal vibes of San Sebastián, the bustling energy of Madrid, the artistic allure of Valencia, and the historical beauty of Toledo, every moment was unforgettable.

The guided tours were all top-notch, with special highlights including the breathtaking Guggenheim Museum and the delicious Pintxos and Wine experiences. The Segway Adventure added a fun twist to our exploration of Valencia. A special shoutout goes to our tour guide for the Madrid Old Town Walk—his passion and knowledge truly brought the history and culture of the city to life!

All our transportation was seamless, making it easy to move from one city to the next without a hitch. And the accommodations? They were far beyond what we expected. We had asked for something affordable and safe since we don't typically spend much time in hotels during vacations, but KimKim exceeded our expectations with each place we stayed—comfortable, well-located, and perfect for our needs. And KimKim was always available by chat if we hadca question or doubt, but mostly I texted just to share how impressed we were.

We couldn’t be happier with the experience and will definitely be turning to KimKim again for future adventures. Thank you for making our trip to Spain a dream come true! We headed to Germany next for the Ironman Triathlon, and I successfully crossed the finish line!!

Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in Boulder (Kimkim HQ) | Replied on Aug 27, 2024
George!!! You were so easy to chat with, making the planning process so smooth! I am glad you had a great experience with your fast-paced itinerary! Also, huge congrats on your Ironman in Germany!!! You crushed it! 💪 You saw many different cities and participated in various activities, and you visited some of your friends in Spain! It was a lot, and I'm glad we were able to make it happen! 🙌 Lea is a great part of the team, and it's nice to see you had a great overall experience! Thank... Read more

George!!! You were so easy to chat with, making the planning process so smooth! I am glad you had a great experience with your fast-paced itinerary! Also, huge congrats on your Ironman in Germany!!! You crushed it! 💪

You saw many different cities and participated in various activities, and you visited some of your friends in Spain! It was a lot, and I'm glad we were able to make it happen! 🙌

Lea is a great part of the team, and it's nice to see you had a great overall experience! Thank you for all the kind comments and photos! 🌞

I hope to see you on a future adventure! I also specialize in Portugal and Costa Rica and am happy to plan a future adventure to either of those countries! 😉

Sensational Spain! ...
Spain | Aug 16 - Aug 25, 2024

Laura
Laura T.
Irvine, CA | Reviewed on Aug 26, 2024
We had a wonderful vacation in Spain! The tour guides were ALL amazing but we have a special shout out for GEZA-he was our guide in Segovia/Avila and also for The Royal Palace! He was so much fun to be around and had a true enthusiasm for the history of Spain. My 13 and 12 yr old loved him too! Also-Tim was our guide on the Kayak/Laggon dipping/coastal hiking tour in Costa Brava and he was awesome! He was entertaining and engaging! Highly recommend both! Read more

We had a wonderful vacation in Spain! The tour guides were ALL amazing but we have a special shout out for GEZA-he was our guide in Segovia/Avila and also for The Royal Palace! He was so much fun to be around and had a true enthusiasm for the history of Spain. My 13 and 12 yr old loved him too! Also-Tim was our guide on the Kayak/Laggon dipping/coastal hiking tour in Costa Brava and he was awesome! He was entertaining and engaging! Highly recommend both!

Hotel Reviews
Gran Hotel Havana
Barcelona

Great location, smaller but clean rooms!

Authenticity & Character
Location
It was in the middle of it all-walk most places in Barcelona
Staff
Cleanliness & Comfort
Cosmopolita Hotel Boutique & Spa
Platja d'Aro, Girona

Great location, beautiful and modern rooms

Authenticity & Character
Location
Right on the beach!
Staff
Cleanliness & Comfort
Activity Reviews
Coastal Hike, Kayaking & Lagoon Dipping in Costa Brava
Coastal Hike, Kayaking & Lagoon Dipping in Costa Brava
Spain

Amazing guide Tim made the day super entertaining for my husband and I and our 2 girls!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Trip to Ávila & Segovia
Private Day Trip to Ávila & Segovia
Madrid

Geza has a true passion for Spanish history and he conveys the facts in a fun way! He is totally engaging with kids too!

Quality of Experience
Guides, Drivers and Staff
Transport
Barcelona & Gaudí:  An Architecture Walk
Barcelona & Gaudí: An Architecture Walk
Barcelona

Loved all the details in this tour! We learned so much!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Aug 27, 2024

Hi Laura! Thank you so much for your kind words! I'm so glad you enjoyed your time here with your family, and with your guides! I will make sure both Geza and Tim receive your comments, they are the best of the best! 😊 It was a pleasure to work with you on this experience! Best regards, Bea.

A magnificently memorable vacation in Barcelona..
Spain | Jun 29 - Jul 6, 2024

Kidianga
Kidianga T.
Biggs, CA | Reviewed on Aug 25, 2024
I had an exceptional time in Barcelona and will not hesitate for a second to hire KimKim if I ever visit the region again. Every single tour was well organized and fun. The tour guides were so incredibly knowledgeable and more importantly so personable and easy to talk to. I only have one complaint, is the fact that I had to leave and return to the United States. I want to thank everyone involved in planning my trip. I was able to create indelible memories that are going to stay with me... Read more

I had an exceptional time in Barcelona and will not hesitate for a second to hire KimKim if I ever visit the region again. Every single tour was well organized and fun. The tour guides were so incredibly knowledgeable and more importantly so personable and easy to talk to. I only have one complaint, is the fact that I had to leave and return to the United States. I want to thank everyone involved in planning my trip. I was able to create indelible memories that are going to stay with me forever. Thank you from the bottom of my heart.

Hotel Review
Hotel Regina
Barcelona

The staff was attentive and extremely friendly. The hotel was immaculate and clean.

Authenticity & Character
Location and the incredible staff.
Location
A walking distance from Las Ramblas and Plade de la Cataluna.
Staff
Cleanliness & Comfort
The entire establishment was spotless.
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in Boulder (Kimkim HQ) | Replied on Aug 27, 2024

Thank you for the review! This gives more insight for future kimkim travelers! 😃
It is nice to hear you had a great adventure, and thank you for returning to kimkim for your 6+ adventures!
Thank you for your loyalty to kimkim and sorry that you had to return back to the USA haha 🤣 I wish I could stay in Barcelona forever too!!!

We have some of the best local guides and glad you were able to have a fantastic experience with them!

I hope to see you on a future kimkim trip! 🙌

Family trip to Spain and Morocco!
Spain | Aug 10 - Aug 21, 2024

E
Elizabeth S.
Newark, NJ | Reviewed on Aug 22, 2024

KimKim was a great option for planning a complicated, multi-city/country vacation for our family! We got to see the best of Spain and Morocco worry free. We had an easy to use app that helped keep the plans organized. I would highly recommend KimKim!

Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Aug 26, 2024

Hi Elizabeth, thank you so so much for your trip review! I'm glad to hear you had a great time with your Family in Spain & Morocco! It was a real pleasure to be a small part of your journey. Thank you for choosing the Espíritu Travel family! Anita

Wonderful family trip to Spain
Spain | Jul 30 - Aug 7, 2024

D
Debbie D.
| Reviewed on Aug 21, 2024
Dalia did a great job putting together an itinerary that everyone in my family (especially my teenager) enjoyed. The boutique hotels were perfect, with great service and locations. Dalia and team were always accessible, especially when we had some travel issues. We would definitely use KimKim again. Read more

Dalia did a great job putting together an itinerary that everyone in my family (especially my teenager) enjoyed. The boutique hotels were perfect, with great service and locations. Dalia and team were always accessible, especially when we had some travel issues. We would definitely use KimKim again.

Activity Reviews
Costa Brava: Kayaking & Snorkelling experience
Costa Brava: Kayaking & Snorkelling experience
Barcelona

Really fun experience. My one complaint is that the group was a bit large.

Quality of Experience
Guides, Drivers and Staff
Marbella Boat trip
Marbella Boat trip
Spain

Tom our boat captain was great. He provided a really fun experience for the whole family. One of the highlights of our trip. Amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Modernist Barcelona: Gaudi's Highlights
Modernist Barcelona: Gaudi's Highlights
Barcelona

Your guide was really knowledgeable and provided tons of insight into the architecture and sites. Private tour was super nice.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Dalia Bouzerar
Dalia
Dalia Bouzerar
Local specialist in Spain | Replied on Aug 21, 2024

Thank you so much for your kind words! I'm so happy to hear that you and your family, especially your teenager, enjoyed the itinerary. I'm also glad you like the hotel selection I made for you! I'd love to help plan your next adventure to Spain or Portugal whenever you're ready. Thanks again for choosing us!

May Have Found the Agency for All our Future Trips!
Spain | Aug 7 - Aug 14, 2024

J
Jane K.
Newark, NJ | Reviewed on Aug 15, 2024
We used KimKim to plan a 8-day trip for our family's first overseas trip in Europe. From beginning to end, the team was very communicative in answering all my questions. I really enjoyed being able to do the quiz to choose what we like as well as the pace we would like for our days. Since this is our first time using a traveling agency, I really did not know what to expect. The activities all looked great but I did not know how they actually would be. Well...they were beyond our expectations.... Read more

We used KimKim to plan a 8-day trip for our family's first overseas trip in Europe. From beginning to end, the team was very communicative in answering all my questions. I really enjoyed being able to do the quiz to choose what we like as well as the pace we would like for our days. Since this is our first time using a traveling agency, I really did not know what to expect. The activities all looked great but I did not know how they actually would be. Well...they were beyond our expectations. Each activity they planned for us was great. I think they specialized in using local companies which helps to local community and people which I loved. We loved all our guides-each of them had great personalities, very knowledgable, and just overall wonderful people. The hotels were in great locations and our agent, Giorgia, was very helpful during our trip with changing the time of our car rental to communicating with the hotel about our rooms. She even gave us a surprise card and gifts to remember Barcelona. Throughout the trip, my husband and I just kept saying to ourselves how we would have never picked what Girogia picked and would have missed out on some really great gems and experiences. We fully intend to use KimKim for our next year's vacation!

Hotel Reviews
Hotel España Ramblas
Barcelona

This hotel was in a great centralized location so it was easy to get to anywhere. However, after dark, the area felt a little unsafe. We did not really stay out late at night while staying there. There was a lot of street noise at night as it is in a very populated area so sleep on our first night was hard. That was solved when we played white noise on our phones. The staff was wonderful and the breakfast was amazing! I really enjoyed a quiet breakfast by myself in the morning.

Authenticity & Character
The staircase and the balcony.
Location
The street noise was hard and after dark, it felt a little unsafe.
Staff
Cleanliness & Comfort
Alta House Begur
Begur, Girona

Begur is such a charming town and Alta House Begur just added to the town's charm. The staff was wonderful. The views were amazing, especially on the rooftop. The breakfast felt like such a retreat each morning as I sat in the garden by the pool, surrounded by the beautiful mountain views. Alta House is a beautiful place to rest and experience a retreat from the world.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tapas Walk in Barcelona
Tapas Walk in Barcelona
Barcelona

Carla is the perfect guide for this - each place she picked was different in the food, atmosphere, and personality. We really enjoyed learning from her about the food, the places, and just her love for Barcelona. It was also the perfect first activity to do on our first day to give us a sense of the city.

Quality of Experience
Carla was great tour guide-knowledgeable, personable, warm.
Food
Can't say enough about how good the food and drinks were!
Guides, Drivers and Staff
Carla was amazing.
Transport
The walk from place to place was thought-out and really enjoyable.
Barcelona & Gaudí:  An Architecture Walk
Barcelona & Gaudí: An Architecture Walk
Barcelona

Caterina was wonderful. Her passion for the beauty of the city really came through and really helped us to appreciate everything that we saw. She was very accommodating to us as we had our sons with us. They were getting tired near the end. She recommended a great local place for tapas and even walked us there.

Quality of Experience
Guides, Drivers and Staff
Caterina was wonderful! Her love for the art really was infectious.
Transport
We mostly walked and took the Metro. It was all very easy.
Boquería Market Visit & Cooking Class
Boquería Market Visit & Cooking Class
Barcelona

The tour of the Boqueria Market was very brief and it was difficult to hear with all the noise. We did not really spend much time at the stands and couldn't really purchase anything. However, I think it was because we needed to make it back in time for the cooking class which was awesome. Our chef/teacher (Janella) was great-she was funny, clear with her instructions, and her excitement for the food and cooking was infectious. We loved everything we cooked.

Quality of Experience
The cooking class was amazing. The tour was very short and basic.
Guides, Drivers and Staff
The cooking class was amazing and our chef/teacher was great. The tour guide for the market was ok-hard to hear him and he was not really engaged in conversations with us as we were walking which other guides were.
Transport
Everything was an easy walk.
Coastal Hike, Kayaking & Lagoon Dipping in Costa Brava
Coastal Hike, Kayaking & Lagoon Dipping in Costa Brava
Spain

This was by far our family's favorite activity of all the ones we did during our stay in Spain. We did the 8-hour tour with Ola. The time amount was perfect for all the activities we did-kayak, snorkeling, and cliff-jumping. Ola was such a great guide from his clear, funny instructions to encouragements throughout the adventure that allowed us to feel comfortable to get out of our comfort zone, take some risks, and enjoy ourselves. He was exceptionally wonderful with our boys, who felt very comfortable and safe with him as he taught them how to cliff jump for the first time. I asked if we could do something small to celebrate my husband's birthday, which was the day of our trip with Ola. He took the time to get a special Catalan dessert so we could sing happy birthday to end our day. It was the perfect celebration. We cannot say enough great things about Mr. Ola and our time learning from him and enjoying the Mediterranean Sea. If you have the chance, definitely do this-an unforgettable fun day!

Quality of Experience
The best activity of our trip.
Guides, Drivers and Staff
Ola was an amazing guide who was great with our boys. He was very clear in his instructions and encouraging while we did things that were new to us like cliff jumping!
Transport
It was a very easy ride from Barcelona to the beach at Costa Brava. It was really cool to see Spain outside of Barcelona and Ola did a great job highlighting things along the ride for us to see like the castles.
Local specialist: Giorgia Torre
Giorgia
Giorgia Torre
Local specialist in Madrid | Replied on Aug 22, 2024

Hi Jane,
Thank you so much for writing such a wonderful and detailed review.😍I am so happy you and your family had a great time in Barcelona and Costa Brava and that you liked so much all your guides especially Ola for the hike-kayak excursion in Costa Brava. Doubtlessly I will deliver the message!
Knowing that you had a great experience is the best reward for us! It has been a pleasure helping you plan this adventure with your family!🥰
All the best,
Giorgia

10th anniversary
Spain | Jul 17 - Jul 26, 2024

P
Philip K.
Denver, CO | Reviewed on Aug 02, 2024
We had a wonderful time in Southern Spain for our 10th anniversary. Dalia, who organized the trip was very responsive. For example, we preferred a different hotel in Granada and to arrange some restaurant reservations ourselves. She was able to facilitate getting to and from the restaurants, and made the other hotel (the Gran Via which was fantastic) work, Our guides were really knowledgeable and friendly, especially Enrique in Granada. Alex, our driver and bicycle guide made sure we had a... Read more

We had a wonderful time in Southern Spain for our 10th anniversary. Dalia, who organized the trip was very responsive. For example, we preferred a different hotel in Granada and to arrange some restaurant reservations ourselves. She was able to facilitate getting to and from the restaurants, and made the other hotel (the Gran Via which was fantastic) work, Our guides were really knowledgeable and friendly, especially Enrique in Granada. Alex, our driver and bicycle guide made sure we had a chance to get photos off the beaten path. The tapas and flamenco tour in Sevilla was really fun. Overall we had a much better trip than we could have put together ourselves, but it was still really well-tailored to our interests.

Activity Reviews
Alhambra Private Guided Tour
Alhambra Private Guided Tour
Spain

We learned so much about the Alhambra, and we went at a good pace. Everyone knew our guide Enrique and we got to skip the lines. It was an amazing experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Sevilla & Tapas & Flamenco Small Group Evening Tour
Sevilla & Tapas & Flamenco Small Group Evening Tour
Seville

The setting for the flamenco, and the dancers were. great. It was a really intimate experience, being able to sit up-close and watch the dancers. You could feel the breeze from one dancer's shawl! The tapas were also a fun mix of traditional and more modern.

Quality of Experience
Food
Guides, Drivers and Staff
Caminito del Rey
Caminito del Rey
Spain

The hike itself was beautiful, and our driver/guide who got us there, Alex. However, we hadn't realized beforehand that the hike wasn't just a hike, but that it was a state-run and state-controlled walk. Basically it was very crowded, you had to wear helmets and trudge along with a group on a very set path, from the entrance to the exit. The hike itself was lovely but we probably would have done a different hike had we known how controlled and crowded the experience would be.

Quality of Experience
Guides, Drivers and Staff
Transport
{{start_location}} to {{end_location}} with day trip to Cordoba
{{start_location}} to {{end_location}} with day trip to Cordoba
Spain

Cordoba is beautiful and the guide was fun and very knowledgeable. We were really happy with the tour. We wished we had had more time to wander after the tour though, because there were more spaces we had wanted to see. We were lucky that our driver, John, was happy to take us to get some photos of the city.

Quality of Experience
Guides, Drivers and Staff
Transport
Granada city tour
Granada city tour
Granada

We saw a lot of the city of Granada, much more than we would have on our own. Our guide Enrique is really knowledgeable, and everyone knows him which makes getting into places a breeze.

Quality of Experience
Guides, Drivers and Staff
Transport
Sevilla guided tour with Horse Carriage ride
Sevilla guided tour with Horse Carriage ride
Seville

We got to see beautiful areas of the city, especially the enormous cathedral, and really learned a lot from Sandra the guide. She was funny and knowledgeable and gave us good amounts of time on our own to take photos and wander. The horse carriage ride meant we got to see more of the city than we could have on foot, but it is also a horse carriage going into four lanes of traffic which was a bit nerve-racking.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Dalia Bouzerar
Dalia
Dalia Bouzerar
Local specialist in Spain | Replied on Aug 02, 2024

I'm so glad you had an amazing time in Southern Spain for your 10th anniversary! It was so great getting to know you and working with you to plan the best possible trip for the two of you.
I'm also so thrilled you loved the guides, especially Enrique who is truly a gem. The tapas and flamenco tour in Sevilla is always a hit, so I'm happy you enjoyed it too.
Thanks for letting me help with your special trip, and I'm excited to help with future adventures in Spain or Portugal!

Dalia planned an extraordinary trip for my fa...
Spain | Jul 11 - Jul 31, 2024

Christy
Christy C.
San Rafael, CA | Reviewed on Aug 01, 2024
Dalia planned an extraordinary trip for my family in Spain. We had 20 days to travel all over the country and she planned each day weaving together historical sites, fun learning activities, and exciting adventures. I have traveled all of my life and I have never had a trip where each logistical piece was taken care of and everything went so smoothly. Dalia chose the perfect balance between guided tours and free time to explore. We kayaked, rode camels, and had an electric tuk-tuck tour. ... Read more

Dalia planned an extraordinary trip for my family in Spain. We had 20 days to travel all over the country and she planned each day weaving together historical sites, fun learning activities, and exciting adventures. I have traveled all of my life and I have never had a trip where each logistical piece was taken care of and everything went so smoothly. Dalia chose the perfect balance between guided tours and free time to explore. We kayaked, rode camels, and had an electric tuk-tuck tour. We loved the cooking classes, the market tour and the flamenco show. We had each of the documents we needed exactly when we needed them. Our hotels were varied and unique, each in a prime location. I wish she could plan all of our travel!

Hotel Review
CoolRooms Palacio de Atocha
Madrid

This was our favorite hotel -- like staying in a palace in the middle of the city. Small and intimate and the top customer service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Tapas & Market tour in Barcelona
Tapas & Market tour in Barcelona
Barcelona
Quality of Experience
Food
Local specialist: Dalia Bouzerar
Dalia
Dalia Bouzerar
Local specialist in Spain | Replied on Aug 20, 2024

I'm so glad you and your family enjoyed your trip to Spain! It was such a pleasure working with you; you were always open to new experiences, which made planning even more enjoyable. I'm thrilled everything went smoothly and that you enjoyed the balance between guided tours and free time.
Thank you for your kind words—I’d love to help with any future travels!

Great trip to Portugal and Mallorca
Spain | Jul 9 - Jul 22, 2024

A
Alyssa F.
Mundelein, IL | Reviewed on Jul 29, 2024
All of our excursions were excellent. Our guide Celia for our Porto walking tour was so knowledge and had great recommendations. Pedro organized a private tour of the vineyard for us in the Douro Valley. Alex was an excellent walking tour guide, being flexing and showing us sights of Lisbon we would have missed on our own. Mannu gave us a great outing to Sintra and Cascais, even making a special stop on the way back for us to take an extra photo. The recommendations of places to eat and... Read more

All of our excursions were excellent. Our guide Celia for our Porto walking tour was so knowledge and had great recommendations. Pedro organized a private tour of the vineyard for us in the Douro Valley. Alex was an excellent walking tour guide, being flexing and showing us sights of Lisbon we would have missed on our own. Mannu gave us a great outing to Sintra and Cascais, even making a special stop on the way back for us to take an extra photo. The recommendations of places to eat and beaches from Kim Kim were very helpful. The hotels were all beautiful and centrally located.

Hotel Reviews
PortoBay Hotel Teatro
Porto

The location of this hotel was fantastic. Very walkable, safe. The room was comfortable and had everything we needed

Location
Cleanliness & Comfort
Portugal Boutique Hotel
Lisbon

This hotel was top of the line. The service was excellent, the room impressive. The location was great too.

Location
Staff
Cleanliness & Comfort
Lagos Avenida Hotel
Lagos

The hotel has a great view of the marina. The room was nice, had everything we needed. We loved the rooftop pool.

Location
Staff
Meliá Lisboa Aeroporto
Lisbon

This hotel was great, free shuttle to the airport was helpful. Room was nice, clean, and spacious.

Location
Cleanliness & Comfort
Puro Hotel Palma
Palma de Mallorca

This hotel was crazy. The room was so big! It had a tub and a shower. Location was great. Staff was great at providing recommendations and transportation options. We did not utilize the beach club but if we had an extra day we would’ve liked to try it.

Location
Staff
Cleanliness & Comfort
Activity Reviews
Privately Guided Visit of Porto
Privately Guided Visit of Porto
Porto

Celia was fantastic. Learned so much and one of the highlights of our trip. I recommend this to everyone.

Quality of Experience
Guides, Drivers and Staff
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto

Our guide was great, the views are incredible. He even arranged a private vineyard tour for us.

Quality of Experience
Guides, Drivers and Staff
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Alex was great. He was so knowledgeable and we learned so much of portugals history. He was flexible and adapted the tour to show us things we would never have found on our own.

Quality of Experience
Guides, Drivers and Staff
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Spain

Mannu was great. Full of knowledge about Portugal, cares about responsible tourism and wants to show travelers the real Portugal. We would definitely recommend.

Quality of Experience
Guides, Drivers and Staff
Bike Excursion along the Beautiful Ria Formosa
Bike Excursion along the Beautiful Ria Formosa
Spain
Quality of Experience
Guides, Drivers and Staff
Catamaran Trip around Mallorca with Snorkeling, Kayaking or Paddleboarding
Catamaran Trip around Mallorca with Snorkeling, Kayaking or Paddleboarding
Mallorca

Definitely better than some of the other boats we saw where they pack the boats full of travelers. The views were incredible. The staff were not the friendliest, and I understand they turn over the boat and work with the public all the time. I might opt for an even smaller, more intimate boat next time. There were about 50 people on the boat with us many off the cruise ship.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Jul 30, 2024

Hi Alyssa! thanks so much for taking the time to write this wonderful and detailed review. I am glad to know that you and Bradley had a great time discovering Portugal and Mallorca and that everything we planned met your expectations 🤩 I have noted your feedback about the catamarran in Mallorca and me and the team will search for a reduced people experience to make it more memorable for our travellers. Thanks again! It was a pleasure working with you and hopefully, we get in touch again for future adventures x All the best, Raquel

This was our first time using a travel agency...
Spain | Jul 1 - Jul 16, 2024

Luke
Luke P.
Los Angeles, CA | Reviewed on Jul 27, 2024
This was our first time using a travel agency in many many years - we usually make our own plans but KimKim was recommended and we decided to travel on short notice during peak season, so wanted some help - we couldn't be more pleased and will recommend KimKim to others. Our local specialist Beatriz was outstanding - she really listened to our preferences and designed a trip that was perfect for us in terms of the things we like to do and see. She found really excellent local guides and... Read more

This was our first time using a travel agency in many many years - we usually make our own plans but KimKim was recommended and we decided to travel on short notice during peak season, so wanted some help - we couldn't be more pleased and will recommend KimKim to others. Our local specialist Beatriz was outstanding - she really listened to our preferences and designed a trip that was perfect for us in terms of the things we like to do and see. She found really excellent local guides and planned enough for us to do, without over-scheduling us. There were a few minor glitches (to be expected on such a long and complex travel), but she built in enough time that none of them became critical and all were easily handled. When a couple of drivers didn't show up, she processed refunds for us without even being asked. She or colleagues were very easy to communicate with. This was a memorable trip and we would recommend KimKim and specifically Beatriz very highly!!

Hotel Reviews
INNSiDE by Melia Zaragoza
Zaragoza

Easy walk to old town sights; nice rooftop pool and restaurant/bar. Rooms clean and roomy and a great breakfast. Recommended.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acta Splendid
Barcelona

Good location, nice breakfast, friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Arrizul Catedral
San Sebastián

Best hotel we stayed at in terms of location, staff, etc.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sercotel Coliseo
Bilbao

Convenient location, great staff. Large room. No complaints.

Hotel Spot Family Suites
Porto

Very roomy. Convenient and great staff. The room was comfortable, but there is nothing fancy or historic about the hotel and the breakfast was mediocre. But on location and staff, it was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Olive Oil Tour and Visit of Belchite Village
Olive Oil Tour and Visit of Belchite Village
Zaragoza

Jorge was a great guide. He really knew the history, was a great communicator and created a very unique experience for us traveling outside of the city center, which is what we wanted to do. He was friendly and fun and very open. He was a good listener and tailored things to what we enjoyed. The pace was great and he was a good driver. He arranged for a special visit to an olive oil maker and a historic site during the Spanish Civil War.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Tour of Barcelona & La Sagrada Familia
Private Tour of Barcelona & La Sagrada Familia
Barcelona

We took a long walking tour with Mari. She was really excellent. She used a microphone and earbuds for us so communicating in crowded areas was easy. She paced things well and was a great communicator. We really enjoyed what was a very long walk that included a trip on the metro, so it made it easier for us to travel on our own afterwards.

Quality of Experience
Guides, Drivers and Staff
Transport
Flamenco Night
Flamenco Night
Barcelona

The dancers were really excellent. The tour included a tapas dinner afterwards which was mediocre and tourist-oriented. Everything was fried and heavy.

Quality of Experience
Coastal Hike, Kayaking & Lagoon Dipping in Costa Brava
Coastal Hike, Kayaking & Lagoon Dipping in Costa Brava
Spain

The guide was great and the kayaking was fun, but the "hike" beforehand was really just a walk along a very traveled paved pathway. The area we visited was a busy tourist beach - not that appealing in the end, but not really the guide's fault. We just learned that it is not the type of experience we really enjoy that much

Quality of Experience
Guides, Drivers and Staff
Transport
A good driver, but a long drive
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Aug 02, 2024

Hi Luke! Thank you so much for your kind words and detailed feedback about your trip to Spain & Portugal! I'm so happy to have been a small part of this trip and really glad you enjoyed your family time around both countries :). It's been truly a pleasure helping you with this adventure. Best regards, Bea.

Wonderful experience!
Spain | Jun 11 - Jun 16, 2024

S
Sara E.
Ashburn, VA | Reviewed on Jul 25, 2024
Highly recommend working with KimKim and Coraima! My family planned travel to Madrid and Barcelona working with Coraima who was lovely to work with, giving care to consider our interests and offering terrific suggestions that made for a fantastic trip. The entire process was very smooth and easy. Would love to work with the team again! Read more

Highly recommend working with KimKim and Coraima! My family planned travel to Madrid and Barcelona working with Coraima who was lovely to work with, giving care to consider our interests and offering terrific suggestions that made for a fantastic trip. The entire process was very smooth and easy. Would love to work with the team again!

Activity Reviews
Tapas Walk in The Gothic Quarter
Tapas Walk in The Gothic Quarter
Barcelona
Quality of Experience
Guides, Drivers and Staff
Short Prado Museum Visit
Short Prado Museum Visit
Madrid
Quality of Experience
I
Guides, Drivers and Staff
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Boulder (Kimkim HQ) | Replied on Jul 25, 2024

Thank you so much for your kind words, Sara! It was so much fun helping you plan your trip to Barcelona and Madrid. My priority is to ensure your interests are always considered, and I'm happy to hear you felt heard throughout the planning process and that my team was able to create a memorable trip for you and your family. I hope to see you again on kimkim!
Coraima