Kimkim Trip Reviews for Egypt

4.7
Based on 137 ratings
Read 137 verified reviews by travelers who booked their trip to Egypt on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Amazing & Magical Trip to Egypt
Egypt | Jul 6 - Jul 14, 2024

B
Bhavyang A.
United Kingdom | Reviewed on Jul 18, 2024
We booked our holiday to Egypt through KimKim Travels. Our contact was Mohamed Nabil. He provided excellent advice and support in the booking of our trip and was also kind enough to help when we made amendments to our schedule and wishes. He was always prompt, helpful, friendly and professional in his interactions and communication. Without him, our trip would not have been as enjoyable and smooth. 5 Star Servicr. Sincere and heartfelt thanks. Read more

We booked our holiday to Egypt through KimKim Travels. Our contact was Mohamed Nabil. He provided excellent advice and support in the booking of our trip and was also kind enough to help when we made amendments to our schedule and wishes. He was always prompt, helpful, friendly and professional in his interactions and communication. Without him, our trip would not have been as enjoyable and smooth. 5 Star Servicr. Sincere and heartfelt thanks.

Hotel Reviews
Royal Great Pyramid INN
Giza

Excellent staff especially Ahmed, Youssef, Khalid and Mo Salah! Beautiful location and views of Pyranids of Giza. Highly recommended

Authenticity & Character
Excellent
Location
So close to pyramids
Staff
Friendly and courteous
Cleanliness & Comfort
Superb
Pyramisa Luxor
Luxor

Beautiful hotel right on the Nile. Comfortable rooms and excellent facilities.

Authenticity & Character
Decor and cuisine
Location
Close to Luxor Temple
Staff
Very helpful and friendly
Cleanliness & Comfort
Super
Activity Reviews
Tour to High Dam, Philae Temple, and Obelisk
Tour to High Dam, Philae Temple, and Obelisk
Aswan

Guide Abdul was excellent and knowledgeable

Trip Hot Air Balloon Ride in Luxor, Egypt
Trip Hot Air Balloon Ride in Luxor, Egypt
Luxor

Excellent . Guide Mr Mansour was excellent

Nile Pharaoh Dinner Cruise Cairo
Nile Pharaoh Dinner Cruise Cairo
Cairo

Superb

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trip to Pyramids, Memphis, and Sakkara
Trip to Pyramids, Memphis, and Sakkara
Egypt

Beautiful Do enjoy the camel ride

Quality of Experience
Guide Mahmoud was excellent
Food
Very good
Guides, Drivers and Staff
Mahmoud was excellent
Transport
Excellent
Local specialist: Mohamed Nabil
Mohamed
Mohamed Nabil
Local specialist in Egypt | Replied on Jul 22, 2024

Thank you very much, this is amazing to hear.
I hope we can assist you on your upcoming trips.

Booking thru kimkim took the stress out of pl...
Egypt | Jul 10 - Jul 14, 2024

Jose
Jose B.
Canada | Reviewed on Jul 15, 2024
Booking thru kimkim took the stress out of planning for an excellent trip. All arrangements were made and fulfilled without a hitch. Loved the flexibility of the local tour agency and the service provided by Mohamed. Read more

Booking thru kimkim took the stress out of planning for an excellent trip. All arrangements were made and fulfilled without a hitch. Loved the flexibility of the local tour agency and the service provided by Mohamed.

Hotel Review
STEIGENBERGER Nile Palace Hotel Luxor
Luxor

Excellent location; rooms with terrace are of excellent value; Thai restaurant was great. Hotel offered us an excellent day rate because our tour finished early and our flight back to Cairo was late in the evening.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Pyramids and Cairo Sightseeing
Pyramids and Cairo Sightseeing
Cairo

Our tour of the Pyramids seemed rushed it we end up not minding it too much because of the extreme heat.Lunch was mediocre.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tour to The East & West Bank of the Nile
Tour to The East & West Bank of the Nile
Luxor

All sites were breathtaking despite the extreme heat! More impressive than the GIZA PYRAMIDS.

Quality of Experience
Food
Questionable chicken
Guides, Drivers and Staff
Transport
Sakkara, Dahshur, and The Grand Egyptian Museum
Sakkara, Dahshur, and The Grand Egyptian Museum
Egypt

Our favorite of this trip. Provides more context and origin for the Great Pyramids. Real desert and pyramid experience.

Quality of Experience
A
Food
Guides, Drivers and Staff
Transport
Local specialist: Mohamed Nabil
Mohamed
Mohamed Nabil
Local specialist in Egypt | Replied on Jul 16, 2024

Thank you so much for sharing your feedback with us, we will do whatever it needs to be done to improve the service and your comments about the food are well received and will be considered in all the next trips.
We hope to see you again.

Very easy planning and booking process on kim...
Egypt | Jun 24 - Jul 1, 2024

G
Ghadi H.
Los Angeles, CA | Reviewed on Jul 02, 2024

Very easy planning and booking process on kimkim... Everything happens through messaging which provides history but also an opportunity to respond whenever we have time. Planning recap and comments are useful features in the planning stages. I will use this service again!

Local specialist: Habiba Mohamed
Habiba
Habiba Mohamed
Local specialist in Egypt | Replied on Jul 08, 2024

Hello ghadi,
Thanks for your feedback. I am very happy that you enjoyed your trip with us, we will be waiting for you to come again to Egypt to make it more special for you.
It was a pleasure helping you plan your trip.
Best Regards,
Habiba

We had the most amazing time in Egypt.
Egypt | May 19 - May 26, 2024

Sandra
Sandra S.
Australia | Reviewed on May 27, 2024
We had the most amazing time in Egypt. Ibrahim was able to build a package to suit our itinerary perfectly. We were taken care of by a company called Egypt Promotions. Our guides throughout were fabulous, especially Mohamed for our last two days in Cairo. The drivers and attendants were also faultless. The 4 day boat trip on the Nile was spectacular with all the staff making it so good. We have learned so much in our week and plan to read up some more to better our comprehension of the... Read more

We had the most amazing time in Egypt. Ibrahim was able to build a package to suit our itinerary perfectly. We were taken care of by a company called Egypt Promotions. Our guides throughout were fabulous, especially Mohamed for our last two days in Cairo. The drivers and attendants were also faultless. The 4 day boat trip on the Nile was spectacular with all the staff making it so good. We have learned so much in our week and plan to read up some more to better our comprehension of the history of the ancient kings and gods of Egypt.
The only negative comment would be the hotel we stayed in Cairo - Helnan Dreamland - not the accommodation but the staff, especially at the restaurant, who were less than attentive making us get up ourselves to request service and at one time we waited 40 minutes for a bottle of wine because there was no corkscrew to be found. Twice we had restaurant staff knocking at our door at night because they had made mistakes on the bill. We then made a deliberate effort to finalize the account the night before checkout (as we had an early morning pick up) only to be confronted with extra charges, but as we tried to explain we were simply told we could not check out until it was settled and they brought in the heavy weight to make sure we understood!!! I would never recommend this hotel to anyone.

Local specialist: Ibrahim Elaref
Ibrahim
Ibrahim Elaref
Local specialist in Cairo | Replied on Jun 25, 2024

Hi Sandra, Thank you so much for your kind words and for taking the time to write a review!
It has been a pleasure working with you to plan your trip to Egypt. I'm so glad you enjoyed your time in Egypt and all the schedule visits, It will be my pleasure to help with your future adventure.
Best regards, Ibrahim

Once in a lifetime trip made easy, thanks to KimKim!
Egypt | Apr 7 - Apr 16, 2024

Bianca
Bianca L.
Boydton, VA | Reviewed on May 01, 2024
We had a wonderful trip to Egypt through KimKim! Lareine was extremely responsive and helpful throughout our planning process, and she put together a fabulous itinerary for us that allowed us to see so much of Egypt in 10 days. She made all the bookings per our preferences and made it easy. We started in Cairo (which included a visit to the Great Pyramids), continued to a Nile River cruise from Aswan to Luxor, and ended the trip at a resort on the Red Sea in Hurghada. Seeing the pyramids and... Read more

We had a wonderful trip to Egypt through KimKim! Lareine was extremely responsive and helpful throughout our planning process, and she put together a fabulous itinerary for us that allowed us to see so much of Egypt in 10 days. She made all the bookings per our preferences and made it easy. We started in Cairo (which included a visit to the Great Pyramids), continued to a Nile River cruise from Aswan to Luxor, and ended the trip at a resort on the Red Sea in Hurghada. Seeing the pyramids and riding camels were definitely highlights, but we really enjoyed the entire trip and it all felt like a once-in-a-lifetime experience.

All of our tour guides, representatives, and drivers gave us very good service and made us feel comfortable. They went above and beyond to help with things like getting through the airport, translating, even just tips and tricks about the culture and sites. Our Cairo tour guide Mohamed Samir in particular did a great job in giving us a personalized experience, adjusting our days based on our interests, what kind of shopping we wanted to do, and what kind of food we wanted to eat. Representative Samara was also great about constantly checking in with us, from our flight in all the way until the end of our trip.  

All of our accommodations were nice, but specifically the Sonesta Nuba in Aswan and the Premier Le Reve in Hurghada were beautiful! We would have loved more time at both. 

The only thing we might not recommend are the sound & light shows at various ruins. They are not that exciting and not necessarily worth the time/price. Also, we unknowingly travelled during Ramadan so we had to contend with some holiday hours at sites and restaurants. We did not miss out on anything because of this, but I'd avoid travelling during Ramadan if possible. 

Local specialist: Lareine El Dakhly
Lareine
Lareine El Dakhly
Local specialist in Cairo | Replied on Jun 25, 2024

Thank you so much for your kind words Bianca and for sharing your experience with us. I had fun putting your plan together and I'm glad you enjoyed your trip!

A Multi-Faceted and Special Experience of Egypt
Egypt | Apr 8 - Apr 21, 2024

Chris
Chris M.
United Kingdom | Reviewed on Apr 29, 2024
A multi-faceted and amazing experience of one of the world's oldest nation states. So well organised by Mohammed who was incredibly patience and approachable in helping me organising a trip in which I saw many sides of Egypt from world famous sites that need no introduction to the lesser seen parts where the experience was both unique and memorable. Staring with the Great Pyramids of Giza and the great Egyptian Museum in Cairo followed by a relaxing day to Alexandria on the Mediterranean,... Read more

A multi-faceted and amazing experience of one of the world's oldest nation states. So well organised by Mohammed who was incredibly patience and approachable in helping me organising a trip in which I saw many sides of Egypt from world famous sites that need no introduction to the lesser seen parts where the experience was both unique and memorable. Staring with the Great Pyramids of Giza and the great Egyptian Museum in Cairo followed by a relaxing day to Alexandria on the Mediterranean, guide Ahmed gave me a really good introduction to Egypt both ancient and modern from the Pharaohs to Egypt's role in the modern world, giving a great in depth description of all the sophisticated symbology including the hieroglyphics and exploring ancient Egypt's relationships with ancient Greece and Rome in the amazing Alexandria Catacombs. Ahmed's superb introduction to Egypt provided a great foundation for the next part of my trip which was a Nile Cruise visiting Egypt's great monuments including Abu Simbel, the Kom Obo, Edufu, Philae, Hatshepstut and Karnak Temples and the Valley of the Kings where the guide really brought over 3,000 years of history to life. The hot air balloon trip was also a great recommendation, seeing the valley from above at sunrise.

When planning trips, including this one, I try as best as I can to optimise the experience to the full, including selecting locations that enable this, but often, locations deliver so much more than one anticipates, and this was where the second week of my trip became special, including providing me with a personal 'Triple Crown' of memorable experiences starting with diving in the Red Sea at Hurghada seeing some amazing marine life while feel so assured underwater courtesy of a great instructor, Mohamed Ali, whose instructions were so clear that I felt so calm and assured underwater and got a good command of the scuba equipment, one of the finest diving experiences I have had. From beautiful underwater sites, the next stop was an amazing night sky while camping in the Black Desert, one of Egypt's lesser visited parts, looking so other-worldly, as if it had never been visited. The experience was made extra special by guide Evram who was so friendly and fun. His enthusiasm for camping and the outdoors was so evident, which made me feel safe and welcomed in a thrilling remote location. The Milky Way shone like jewels in the Triple Crown, but the crowning glory though was summiting Mount Sinai at sunset, a special experience. in between the desert safaris recommended by Mohamed were also excellent, especially the camel rides.

The first week was Historic Egypt, and the second was Adventure Egypt, both of which were special experiences which will last a lifetime, including in the stars seen in the Black Desert where the Pharaohs believed their eternity was. Tips for future Egypt trip planners - if visiting the deserts, be sure to get Evram as your guide, as you'll have a great time!

Local specialist: Mohamed Nabil
Mohamed
Mohamed Nabil
Local specialist in Egypt | Replied on May 08, 2024

Dear Chris,
I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for your recent positive feedback. Your kind words mean a lot to us and serve as a great motivation for everyone on our team.

It's always a pleasure to hear that our efforts have positively impacted your travel experience. We strive to provide excellent service and create memorable moments for each of our guests, and knowing that we've succeeded in doing so for you brings us immense joy.

Excellent tour itinerary! Highly recommend tour guide Ahmed!
Egypt | Mar 22 - Mar 28, 2024

Rhiannon
Rhiannon E.
Dallas, TX | Reviewed on Apr 17, 2024
Our tour was the perfect itinerary and number of days for what we were wanting out of our trip to Egypt. We appreciated the help from the Egypt Promotion representative who helped us navigate the Cairo airport quickly. Samara was good about checking in with us through WhatsApp throughout our trip. Our drivers were good in all locations, which was very appreciated in the crazy traffic. Mohammed was our guide in Cairo and Alexandria and was extremely knowledgeable in the sites we visited,... Read more

Our tour was the perfect itinerary and number of days for what we were wanting out of our trip to Egypt. We appreciated the help from the Egypt Promotion representative who helped us navigate the Cairo airport quickly. Samara was good about checking in with us through WhatsApp throughout our trip. Our drivers were good in all locations, which was very appreciated in the crazy traffic.

Mohammed was our guide in Cairo and Alexandria and was extremely knowledgeable in the sites we visited, and everything in between, and we learned a lot from him.

Ahmed was our guide during the Nile Cruise and tour stops, and we cannot say enough good things about him! Not only was he extremely knowledgeable, but he was so much fun to tour with, and he made sure our schedule was set up to beat the crowds. He made sure we stayed engaged with everything we learned from temple to temple and offered a lot of fun photo ops to capture our experience. We'd highly recommend him to anyone doing an Egypt tour!

Regarding Egypt Promotion as a tour company, overall our experience was very positive and things were very organized. However, it seemed like many different people were involved at various phases of the tour which didn't really always seem necessary (three different reps from the company who served in a supervisory role as we transitioned to different segments of the tour, separate bag carriers, separate airport helper, separate drivers, etc.) and it just gave us a feeling that we were tipping way more than we expected due to more people being involved. Our preference would be to work with one driver, one tour guide, and one company representative for the duration of the tour.

Hotel Reviews
Crowne Plaza West Cairo Arkan
cairo

Beautiful hotel. Excellent breakfast buffet. Conveniently located to nearby restaurants and shops.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Fayan I Nile Cruise

This was a nice cruise ship for the Nile Cruise. It kindof leaves the impression of something that was high end 20 years ago, with some features seeming a little dated, but it was clean and nice enough. The staff was very friendly and helpful, and meal service was excellent. I would recommend having more staff on the sun deck during sailing times or downtime, as it seemed like they were pretty scarce during times when people could be ordering drinks, etc.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lareine El Dakhly
Lareine
Lareine El Dakhly
Local specialist in Cairo | Replied on Jun 25, 2024

Thank you so much for your kind words Lisa and for sharing your experience with us. I had fun putting your plan together and I'm glad you enjoyed your trip!

Awesome Family Trip to Egypt and Jordan
Egypt | Mar 21 - Apr 1, 2024

M
Michael G.
Highland Park, IL | Reviewed on Apr 08, 2024
Our family had an awesome trip to Egypt and Jordan. As a family of 5 (kids aged 16, 14 & 13) we experienced some difficulties securing hotel rooms and had to get involved with larger hotel chains to book ourselves. Otherwise, the planning was excellent and smooth. Our tour guides and drivers were excellent! There was no time during our trip where we felt anything but completely safe and cared for. Mohamed planned every last detail to maximize our experiences with the level of activity that we... Read more

Our family had an awesome trip to Egypt and Jordan. As a family of 5 (kids aged 16, 14 & 13) we experienced some difficulties securing hotel rooms and had to get involved with larger hotel chains to book ourselves. Otherwise, the planning was excellent and smooth. Our tour guides and drivers were excellent! There was no time during our trip where we felt anything but completely safe and cared for. Mohamed planned every last detail to maximize our experiences with the level of activity that we desired. Everything far exceeded our expectations.

Hotel Reviews
Steigenberger Legacy Nile Cruise
Aswan

I spent two nights on the Nile Cruise in both Luxor and Aswan. The cruise was smooth, the tour guides were great, and the experience was enjoyable. The activities on the cruise were well-organized, and I particularly enjoyed the trip to Edfu and Kom Ombo Temples. Overall, a fantastic experience on the Nile Cruise.

Petra Moon Hotel
Wadi Musa

I had a one-night stay at Petra Moon Luxury Hotel and it was a pleasant experience. The hotel was comfortable, clean, and conveniently located for exploring Petra. The staff was friendly, and the amenities were good. A decent place to stay for a short visit to Petra.

Aladdin Camp
Wadi Rum, Aqaba

The visit to Petra and the subsequent stay at the Camp was a seamless transition. Exploring the ancient city of Petra followed by a night at the camp in Wadi Rum offered a blend of history and nature. A well-coordinated itinerary for a memorable experience.

Activity Review
 Private Felucca Ride at Nile with Lunch (Nile Pharaoh)
Private Felucca Ride at Nile with Lunch (Nile Pharaoh)
Egypt

The private Felucca Ride on the Nile with lunch was a serene and picturesque experience. Sailing on the Nile while enjoying a delicious meal was a highlight of my trip. The peaceful ambiance and scenic views made it a memorable outing.

Local specialist: Mohamed Nabil
Mohamed
Mohamed Nabil
Local specialist in Egypt | Replied on Apr 17, 2024

"Thank you so much for your glowing review! We're thrilled to hear about your positive experience as a traveler. Your feedback means the world to us and serves as motivation to keep striving for excellence. Safe travels, and we look forward to welcoming you back soon!"

What a trip! From the first planning stages till the last day!
Egypt | Mar 16 - Mar 23, 2024

David
David D.
Atlanta, GA | Reviewed on Apr 01, 2024
What a trip! From the first planning stages till the last day of the trip, everything was as close to perfect as possible. Habiba Mohamed from Sun Pyramids Tours planned the trip for me after I mentioned what I thought I might like to see. She made some suggestions that I agreed upon and she also communicates very well and I was always kept up to date. My trip included Cairo, Aswan and Luxor. Hotels were arranged as well as in- country flights. But the best part was the guides and drivers.... Read more

What a trip! From the first planning stages till the last day of the trip, everything was as close to perfect as possible. Habiba Mohamed from Sun Pyramids Tours planned the trip for me after I mentioned what I thought I might like to see. She made some suggestions that I agreed upon and she also communicates very well and I was always kept up to date. My trip included Cairo, Aswan and Luxor. Hotels were arranged as well as in- country flights. But the best part was the guides and drivers. Habiba arranged them for me...I was met at airports, hotels and returned and always on time. the guides are a special breed. They all seemed to be "Egyptologists" having gone to school to learn more about their country and its history. Great detail, knowledge and passion from all of them. Special mention in Cairo to Ahmed Ibrahim, in Luxor to Ahmed Amin and in Aswan, Ahmed Amin. These men were personable, had great English skills, but more importantly, they all had a vast knowledge of Egypt, it's history, all the dynasties, periods, individual pharaohs and kings, what they did or did not accomplish during their reign and where they are buried. They are very proud of their country and its civilization. A pleasure to listen to and learn from. And a special mention to my driver in Cairo for a few days, Ahmed Zaher. Driving in Cairo is special as there are really no rules and all the cars dance with each other so closely...you really don't understand why they don't hit each other...but, Ahmed was amazing. An incredible trip planned almost perfectly!

Hotel Reviews
Swiss Inn Golf Pyramids Resort
6Th Of October City

Great hotel! Close proximity to the pyramids. Nice rooms and good food!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
City Max Hotel Aswan
Aswan

Great hotel! On the Nile with a great view. Nice rooms!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Iberotel Luxor Jaz Hotel
Luxor

Great hotel! On the Nile. Nice rooms with an amazing view and good food! Extremely helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Habiba Mohamed
Habiba
Habiba Mohamed
Local specialist in Egypt | Replied on Apr 02, 2024

Hello, David
Thank you so much for your feedback. It is a honor to assist you in planning your trip. We will be waiting for your next trip to Egypt!
Best Regards,
Habiba

Happy travelers
Egypt | Mar 11 - Mar 18, 2024

R
Ray C.
Saratoga, CA | Reviewed on Mar 31, 2024

Very satisfied with services from driver, airport pickup/drop off, tour guides in Cairo and Nile Cruise.

Local specialist: Mohamed Nabil
Mohamed
Mohamed Nabil
Local specialist in Egypt | Replied on Apr 17, 2024

Thank you so much for your glowing review! We're thrilled to hear about your positive experience as a traveler. Your feedback means the world to us and serves as motivation to keep striving for excellence. Safe travels, and we look forward to welcoming you back soon!

Egypt trip with my granddaughter.
Egypt | Mar 9 - Mar 22, 2024

Rogene
Rogene G.
Killingworth, CT | Reviewed on Mar 30, 2024
I've had a bit of time to think about the Egypt trip and I do have a few comments. First of all, providing the WiFi unit was an enormous plus for us. It was often stronger than the hotels where we were staying. Secondly, the greeters at the various airports were very helpful and professional. The drivers were all amazing and skilled at maneuvering the triffic in the cities and in the countryside! Our guides in Cairo and from Aswan to Luxor were both excellent and knowledgeable. Heragy... Read more

I've had a bit of time to think about the Egypt trip and I do have a few comments. First of all, providing the WiFi unit was an enormous plus for us. It was often stronger than the hotels where we were staying. Secondly, the greeters at the various airports were very helpful and professional. The drivers were all amazing and skilled at maneuvering the triffic in the cities and in the countryside! Our guides in Cairo and from Aswan to Luxor were both excellent and knowledgeable. Heragy was especially good at being helpful and at interacting with my 12 year old granddaughter, Ginger. I highly commend them both. Also, Ginger was given a lovely silver necklace with her name in hieroglyphs. Very thoughtful. The content of the tours is something I regret not being more involved with. I absolutely love the ancient monuments and Ginger had been studying the mythology and heiroglyphs of Egypt. All were presented to us very professionally. On my previous trip to Cairo and Luxor, however, we were taken to several very interesting mosques and Coptic sites and to several places that were culturally interesting - a carpet factory, papyrus demonstration to name a couple. I regret that some of these were not on the schedule to relieve the visits to ancient sites.
One item that really caught me by surprise was the amount of tipping necessary for the plethora of people involved in the trip. Some realistic guidellines of who and how much would have been VERY helpful before we arrived. I did not bring sufficient US $$ to even begin to cover the necessary tips. ATM's were available but I had to make numerous withdrawals to cover expenses. Also, perhaps I should have known that there would be at least 3-4. people requiring tips on each journey (airport greeter, driver, guide, porter etc....)
Another downside, the days in Huarghada were difficult. The choice of hotel was not provided to me so I had no idea where we were going once our dirver arrived in the area. I naturally expected to have a nice hotel on the Red Sea with the beach an easy view and walk. Not only was the waterslide resort (that we called Disneyland) not AT ALL what I would have chosen, but the assigned guide, who tried to be helpful, really did not have enough English to be working with us. He was about an hour late meeting us with the driver and assistant at the hotel, but just trying to plan the days was very iffy. Except for the bit of snorkeling that Ginger was able to do, the rest was unexpectly difficult. He did indeed try to provide us with good service, but had it not been for his use of a translation app with Whatsapp, we would have had a very difficult time indeed. On the last day our check-out time was noon and the plane departure was 7PM and there was apparently no pre-planning for the intervening hours. As it turned out, Mohamud made a good plan for us and the time was interesting.
I've never made such a lengthly reiview of a trip so I hope this might help you with other customers. I have previously used KimKim for granddaughter trips to Greece and to Paris and these were exceptionally delightful.

Activity Reviews
Meet and Greet + Transport to Hotel
Meet and Greet + Transport to Hotel
Cairo Int. Airport (CAI)

The greeter was excellent. I was not prepared with Visas for Egypt and he handled this with good grace.

Quality of Experience
We did see a lot of wonderful ancient sites, would have liked to have had some exposure to Coptic and Moslem sites.
Guides, Drivers and Staff
Drivers, especially, amazed me. Very tricky driving!
Transport
Giza Pyramids and the Sphinx
Giza Pyramids and the Sphinx
Egypt

Camel ride was good but expensive. Nice lunch at the 9 Pyramid lunch place.

Food
Loved the lady making the delightful bread at the lunch place.
Sakkara - Memphis - Dahshur
Sakkara - Memphis - Dahshur
Cairo
Visit to Khan Al Khalili
Visit to Khan Al Khalili
Cairo
Cruising on 5-star cruise ship
Cruising on 5-star cruise ship
Egypt

The ship was very comfortable and the staff extremely courteous. There were very few passengers and yet every detail was carried out with perfection, from the dining experience to the several onboard activities.

Food
Guides, Drivers and Staff
Lunch at 9 Pyramids Lounge
Lunch at 9 Pyramids Lounge
Cairo

Nice lady making bread

Snorkelling/Diving trip
Snorkelling/Diving trip
Hurghada
The National Museum of Egyptian Civilization
The National Museum of Egyptian Civilization
Cairo

Don't miss it.

Egyptian Museum
Egyptian Museum
Cairo

Surprised that our guide needed to stand in line for tickets.

The unfinished Obelisk and Philae Temple visit
The unfinished Obelisk and Philae Temple visit
Egypt

Don't miss it.

Aswan high dam
Aswan high dam
Aswan

Very interesting site.

Local specialist: Amr Ali

Extraordinary, solo, three-week trip to Egypt.
Egypt | Feb 15 - Mar 6, 2024

Lorraine
Lorraine L.
New Orleans, LA | Reviewed on Mar 17, 2024
My extraordinary, solo, three-week trip to Egypt and Petra fulfilled a life-long dream. KimKim’s agents helped make this a fabulous, stress-free adventure every step of the way. My guides, including Mahmoud Gawish, Mohamed Kamal, “Jimmy” and others were all knowledgeable, thoughtful gentlemen. The drivers, including Said in Cairo, “Mr. Ferrari” and Shadi in Jordan, and private car were all top-notch. Multiple airport transfers were incredibly smooth. I may have forgotten some of the others... Read more

My extraordinary, solo, three-week trip to Egypt and Petra fulfilled a life-long dream. KimKim’s agents helped make this a fabulous, stress-free adventure every step of the way. My guides, including Mahmoud Gawish, Mohamed Kamal, “Jimmy” and others were all knowledgeable, thoughtful gentlemen. The drivers, including Said in Cairo, “Mr. Ferrari” and Shadi in Jordan, and private car were all top-notch. Multiple airport transfers were incredibly smooth. I may have forgotten some of the others who helped make me feel so welcome, cared-for and well informed. The Egypt agent, Lareine, was always responsive, helping me tailor the trip, choose congenial accommodations, answering questions and helping with itinerary tweaks during my trip. I am so glad I saw some places that others sometimes miss, such as the tomb of Seti I and the stunning temples of Abydos and Dendera. It was all magnificent. Thanks so much to all.

Hotel Reviews
Le Riad de Charme
Cairo

I loved this delightful, unusual hotel in the heart of Cairo's old Islamic quarter. I was able to experience three different suites, each of them large and completely comfortable and charming. I appreciated the lovely fruit bowl in my room and the chocolate-covered dates on my bedside table. I enjoyed the busy neighborhood but some people might find it a bit noisy -- the hotel thoughtfully provides earplugs and I slept well every night. I spent many happy moments observing the lively scene from the balcony of the hotel Tea Room. The Zeeyara Roof Top Restaurant is excellent -- absolutely the best dining experiences I had in all of Egypt. Breakfast options were so delicious and the dinner menu was varied and always perfectly executed and presented.

Authenticity & Character
The hotel is situated on historic El Moez street, surrounded by historic mosques, near to the Khan el-Khalili Bazaar. From noon till early morning, the street is bustling with families visiting the shops, restaurants, tea and coffee shops.
Location
I loved the busy energy of the historic street but it is a bit out of the way from other restaurants and Cairo sights you might want to visit. I was very fortunate to have the private driver to take me to everything. As a single lady, traveling alone, I always felt safe walking down the street in the early evening and joining in the bustling scene -- watching the stilt-walkers, bicyclists delivering bread, families enjoying ice cream and cotton-candy.
Staff
The different front desk representatives were always helpful and the housekeeping staff were gracious.
Cleanliness & Comfort
Great beds. Earplugs are a good plus. Bathrooms are particularly ample and well- provisioned. It was so nice to have a comfortable sitting room to relax in after a busy day of sight-seeing.
Sofitel Winter Palace
Luxor

Everything you expect in a first-class hotel -- comfortable, elegant guest room and public spaces. Thoughtful touches like the little rose by my bedside one evening. The gardens are absolutely phenomenal -- walking through them is a walk in paradise. Lavish breakfast buffet with excellent French press coffee. Best of all, for me, was sitting on the beautiful front terrace sipping a glass of chilled Egyptian Rosé wine watching the glorious sun set over the west bank of the Nile. Stuff dreams are made of.

Authenticity & Character
Location
My front window faced out toward the Nile and the gardens in back of the hotel were a delight morning and evening -- perfect bookends for my busy days exploring tombs and temples. The Luxor temple is within easy walking distance.
Staff
I did not get his name, but the bartender on the front Terrace was such a courteous gentleman. I am a mature lady, traveling alone, and he made me feel welcome and attended to. On my last evening, I said good bye and he said I must come back to my terrace seat again some day. I wish I could!
Cleanliness & Comfort
Ashranda Dahabiya Boat
Cairo

The dahabiya trip was a definite highlight of my 3-week trip. My cabin and bathroom were comfortable, quite, very clean. The open, covered deck offered so many options of comfortable seating for lounging, reading, enjoying afternoon tea and our evening wine, as we glided down the Nile. Seeing so many timeliness vistas and then docking directly where our visits took us added a dimension of relaxation and ease to my adventure. It was lovely to be able to share the days and meals with my six other shipmates plus our two guides. All of our meals were delicious and varied, with plenty of fresh fruit and dessert options. The ship's crew go above and beyond to provide every service requested. This really is an experience not to be missed.

Authenticity & Character
Watching the crew unfurl the sail was a special treat. I felt that the crew took special pride in their ship --the deck gleamed, tables were set "just so".
Location
I boarded in Aswan and sailed to Luxor. I wish it could have been longer!
Staff
See above comments. Everyone was great.
Cleanliness & Comfort
The deck seating offered especially comfortable areas to lounge and relax. There were only 7 of us, plus the 2 guides, so there were ample space for all. Oh, and the wifi was great as well.
Local specialist: Lareine El Dakhly

Our trip to Egypt was amazing. Our guides, Om...
Egypt | Feb 21 - Mar 6, 2024

Ken
Ken R.
Evans, CO | Reviewed on Mar 08, 2024
Our trip to Egypt was amazing. Our guides, Omar and Ahmed, were knowledgeable and friendly. They catered to our needs, making sure we comfortable and seeing the sights we wanted to see. Beth and I truly enjoyed our time with them. Mr. Sabry and Mr. Said were a huge help organizing local trips and upgrading our accommodations.
The food and accommodations were first class. The Nile River trip was relaxing and the ship's crew took good care of us.
One of our favorite restaurants was the...
Read more

Our trip to Egypt was amazing. Our guides, Omar and Ahmed, were knowledgeable and friendly. They catered to our needs, making sure we comfortable and seeing the sights we wanted to see. Beth and I truly enjoyed our time with them. Mr. Sabry and Mr. Said were a huge help organizing local trips and upgrading our accommodations.
The food and accommodations were first class. The Nile River trip was relaxing and the ship's crew took good care of us.
One of our favorite restaurants was the Valley of the Kings. We went twice.
The Pyramids and the museums were amazing but the Temple at Abu Simbel and the balloon ride over the Valley of the Kings and Queens should not be missed.
I might add that we felt very safe in Egypt. I would gladly go back.

Activity Reviews
Explore lost city of Petra and overnight in Wadi Rum
Explore lost city of Petra and overnight in Wadi Rum
Egypt

If you ever need to feel like Indiana Jones, this is the place. It was one of the surprises of the trip, as it exceeded our expectations. Petra is a place you need to see. The H Luxury hotel is a great place to stay.

Quality of Experience
Food
H Luxury hotel's food was first class. The wait staff was very attentive.
Guides, Drivers and Staff
Rasheed was our driver. He made sure we got to places on time. He also made sure we were comfortable.
Transport
Grand Egyptian Museum tour to the grand hall & commercial area
Grand Egyptian Museum tour to the grand hall & commercial area
Cairo

The Grand Museum will be a must see once it fully opens. It is an architectural marvel.

Quality of Experience
Guides, Drivers and Staff
Transport
Day tour to visit Pyramids and Sphinx  & Camel Ride
Day tour to visit Pyramids and Sphinx & Camel Ride
Cairo

Can't go to Egypt without seeing the pyramids. Definitely worth it.

Quality of Experience
Guides, Drivers and Staff
Transport
Day tour to visit Old Egyptian Museum, Citadel of Salah El-Din & Old Cairo
Day tour to visit Old Egyptian Museum, Citadel of Salah El-Din & Old Cairo
Cairo

Another great day. The museum has more items than can be seen in one day. King Tut exhibition lived up to its reputation.

Quality of Experience
Guides, Drivers and Staff
Transport
Cruise disembarkation- Visit Abu Simbel temple  & overnight at the hotel
Cruise disembarkation- Visit Abu Simbel temple & overnight at the hotel
Egypt

Our one-night stay at Seti Abu Simbel Lake Resort was pleasant. The hotel was lovely, and the highlight was visiting the Abu Simbel temple. We enjoyed the light show in the evening, which was a memorable experience.

Quality of Experience
The light show
Guides, Drivers and Staff
Full  Day tour at the West bank (Kings, Queens, Hatshepsut, Memnon, Ramsseum & Habu) - Nile Cruise
Full Day tour at the West bank (Kings, Queens, Hatshepsut, Memnon, Ramsseum & Habu) - Nile Cruise
Luxor

Our Nile River cruise experience was wonderful. The boat may have been a bit older, but the crew was fantastic, and the food was excellent. We have been upgraded on a suite. We felt incredibly safe and well taken care of during our time on the cruise.

Quality of Experience
Guides, Drivers and Staff
Arrival Luxor- East Bank tour
Arrival Luxor- East Bank tour
Luxor

The Sofitel Winter Palace in Luxor was a beautiful hotel with a lot of history. The accommodations were comfortable, and the service was top-notch. Our visit to Karnak Temple and Luxor Temple was a highlight of our stay.

Wadi Rum desert tour - Overnight at the Dead Sea
Wadi Rum desert tour - Overnight at the Dead Sea
The Dead Sea

Our stay at Kempinski Ishtar Dead Sea Resort was incredible. The resort was beautiful, and the location by the Dead Sea was stunning. We had a relaxing time and wished we could have stayed longer to enjoy the spa and the surroundings.

Quality of Experience
Local specialist: Lareine El Dakhly

Dark Industry in Egypt
Egypt | Feb 17 - Feb 24, 2024

Y
Yiwei X.
Hong Kong SAR China | Reviewed on Feb 28, 2024
When you initiate a travel plan with Kimkim, the company will assign you to a local agency who makes all the travel arrangements for you. The price was steep and was a black box, there was no breakdown when I asked for it. I should have stopped by this hint. The agency works with certain hotels that give them an agency rate that’s lower than the consumer rate. They put me in fairmont, an Arab owned establishment. The problem was that they have a party every other night hosted by the... Read more

When you initiate a travel plan with Kimkim, the company will assign you to a local agency who makes all the travel arrangements for you. The price was steep and was a black box, there was no breakdown when I asked for it. I should have stopped by this hint.

The agency works with certain hotels that give them an agency rate that’s lower than the consumer rate. They put me in fairmont, an Arab owned establishment. The problem was that they have a party every other night hosted by the Arabian Club/ casino (yes hotel has a casino) until 3 am. The noise could be heard from the highest floor of hotel(20th). For the Cairo Representative he was very nice but didn’t speak much English. I was a little devastated by the difficulties of communication as I just arrived in a foreign country. The tour guides, their English are mostly heavily accented. At the end or middle of the tour days, they take you to commissioned shops for overpriced and roughly made souvenirs (not included in the itinerary, you are on your own to defend from the hard sell ). The extra events are also marked up with a lot of room for the guide/company. For example the hot air balloon at Luxor is marked up very steep, for 140USD per person, if you book through the hot air balloon business directly, you can easily get a quote at 30 USD/person. It is a very dark industry with people who are careless about your wellbeing.

The flight returning home was a breaking point for me. You pay everything with a fat margin but you don’t get the best in line, or not even a professional service. The Egypt agency(Egypt Promotions) was careless as to mistaking the flight times to return home. After the first negotiation, they refused to book the flight for me. They think it is my fought for not checking the travel plan they made. Told me that I should buy another ticket out of my own pocket(3000usd). After desperate attempts to battle with the agency. they were finally able to change the flight for me when they discovered that the airline can put me on the same flight for only 300 usd, a discounted price. (I bought business) Perhaps also fearing that kimkim will no longer send them quality clients. egypt has its enchantment but the business is rotten. During the entire event kimkim did not care to reach me via phone or to apologize.

A dark price breakdown:
I paid kimkim 5000usd for 7days in Egypt, not including flights.
fairmont hotel was 200usd/night on Expedia agency should have better price.
200*4nights=800usd
Tour guide + driver: 64 usd/day*5days=320usd
Movenpick cruise: 400usd/day *3= 1200usd

Total paid: 5000
Total cost from agency: 800+320+1200= 2320
They earned about $2700 from me on this trip.

If I booked on my own I could have stayed at four seasons or at St Regis (best line of hotel in Cairo with much better service and no noise from casino/club) and an upper deck suite at movenpick. And I will still have surplus.

And it is a shame that I had to flight for my ticket back home. I was on the edge of experiencing a full mental breakdown at the airport.
If you decide to travel to Egypt, it’s best to book the hotel by yourself, tours with a local company separately.

Local specialist: Nader Hussein
Nader
Nader Hussein
Local specialist in Egypt | Replied on Mar 04, 2024
Dear Yiwei;
Thank you for taking the time to write a review of your trip to Egypt. We regret that your experience was not entirely positive. Allow me to address some points:
- We apologize for the inconvenience you faced upon departing from Cairo. It is against our policy to charge you for any expenses related to this incident, and we have already covered the costs of changing your flight and hotel accommodations and didn’t charge you any extras.
- regarding shopping; it’s always upon the...
Read more

Dear Yiwei;
Thank you for taking the time to write a review of your trip to Egypt. We regret that your experience was not entirely positive. Allow me to address some points:
- We apologize for the inconvenience you faced upon departing from Cairo. It is against our policy to charge you for any expenses related to this incident, and we have already covered the costs of changing your flight and hotel accommodations and didn’t charge you any extras.
- regarding shopping; it’s always upon the client’s wish; of course, no one can force shopping.
- I have included the guest comment you provided at the end of your trip, where you rated our services between "Good" and "Excellent."
- About the pricing issue, there seem to be some inaccuracies in your calculations as the prices of the services that you mentioned are not accurate.

First but not last Kimkim trip
Egypt | Feb 7 - Feb 19, 2024

William
William B.
Durham, NC | Reviewed on Feb 21, 2024
This was our first time booking through Kimkim so we didn’t know what to expect. The trip was complicated because it included three countries each with different local specialists: Egypt, UAE, Jordan. Mohamed did an amazing job working with me to get us the tour we wanted. For example, we added the new Grand Egyptian Museum in Giza and the Louvre Museum in Abu Dhabi. Our Cairo tour was excellent. Our tour guide Dalia was both knowledgeable and compassionate. She took time to take pictures... Read more

This was our first time booking through Kimkim so we didn’t know what to expect. The trip was complicated because it included three countries each with different local specialists: Egypt, UAE, Jordan. Mohamed did an amazing job working with me to get us the tour we wanted. For example, we added the new Grand Egyptian Museum in Giza and the Louvre Museum in Abu Dhabi.

Our Cairo tour was excellent. Our tour guide Dalia was both knowledgeable and compassionate. She took time to take pictures of us as we visited the different sites. She even captured the pyramids from the Citadel. Dalia also organized the visit so we avoided most of the crowds and traffic. The driver was highly skilled and helpful.

The sunset on the rooftop restaurant before the sound and light show at the pyramids was magical. The felucca boat trip on the Nile was unforgettable. The Grand Egyptian Museum was well worth adding to our tour. Finally, I appreciated the SIM card which made communication seamless.

Another Mohamed did an excellent job guiding us around the sites in Luxor. We were able to see the important sites in a packed 24 hours.

In UAE, our tour of Dubai was very comprehensive. The driver had a comfortable van and was very punctual. He kindly provided water and even gave us 10 AED so we could take the boat to the Old Souq at our first stop since we hadn’t converted any money yet. The best part was that Navas worked with us to customize our tour so that we didn’t have to spend more time than we wanted at any one site.

We visited in high season so there was plenty of traffic and a long line at the Burj Khalifa. Unfortunately, we were also booked for a visit at 10 PM which made for a long day. The Palm monorail tickets were not included so be prepared for 30 AED round trip if you want to go to Atlantis.

We also did a day tour of Abu Dhabi. The highlight for us was the Louvre Museum and the Qasar al Watan palace. It was great that we could customize our visit so we didn’t spend time in places we didn’t want to visit.
In Jordan, we were only able to visit Petra. Both Oqba who drove us to Petra and Ali who guided us around were highly knowledgeable. We learned more about the history of Jordan than any other country we visited. The natural beauty of Petra was amazing. Ali took us off the normal tourist path to show us the colorful rock formations. He is also an expert photographer and took outstanding pictures.

In conclusion we would definitely use Kimkim again for another trip.

Hotel Reviews
Steigenberger El Tahrir
Cairo

The location of the hotel next to El Tahrir square means the rooms are noisy. On the quiet side away from the square we were woken up by barking dogs in the middle of the night. On the noisy front side it was difficult to sleep because of the honking of the cars. The breakfast was excellent as was the cleanliness of the room. The staff was also very helpful.

Authenticity & Character
Location
It is in the center of the city. The down side is the noise.
Staff
Cleanliness & Comfort
Revier Dubai Hotel
Dubai

Great location and funky decoration.

Authenticity & Character
Very unique decoration.
Location
Near an excellent restaurant and two supermarkets.
Staff
Cleanliness & Comfort
Excellent cleaning staff.
Local specialist: Mohamed Nabil
Mohamed
Mohamed Nabil
Local specialist in Egypt | Replied on Apr 17, 2024

Thank you so much for your glowing review! We're thrilled to hear about your positive experience as a traveler. Your feedback means the world to us and serves as motivation to keep striving for excellence. Safe travels, and we look forward to welcoming you back soon!

Egypt is full of amazing people and history.
Egypt | Feb 6 - Feb 14, 2024

Julie
Julie S.
Denver, CO | Reviewed on Feb 15, 2024

We had such an amazing time in Egypt. Egypt has so much history and the people were great.
We were so lucky to have our own private driver - Ahmed - you were amazing!
And all of our guides were extremely friendly and helpful. Mohad, Sayad, Ezzart and Mohamed. They made the culture come alive and made us feel like family. Thank you for a wonderful anniversary trip!

Local specialist: Mohamed Nabil
Mohamed
Mohamed Nabil
Local specialist in Egypt | Replied on Apr 17, 2024

Thank you so much for your glowing review! We're thrilled to hear about your positive experience as a traveler. Your feedback means the world to us and serves as motivation to keep striving for excellence. Safe travels, and we look forward to welcoming you back soon!

Egypt vacation experience.
Egypt | Jan 19 - Jan 28, 2024

Bijal
Bijal P.
Norco, CA | Reviewed on Jan 30, 2024
We were hoping to get all the details and iternary before we landed, the iternary in kimkim was not updated with correct dates even though I asked several times. We did not know who would pick us up at the airport and was told there would be a sign. Upon landing, noone was there and we had to catch a taxi to get to the hotel. Our kimkim rep also did not pickup his phone. Once I got hold of kimkim agent, things started rolling in place. The local guides and reps were extremely good and... Read more

We were hoping to get all the details and iternary before we landed, the iternary in kimkim was not updated with correct dates even though I asked several times. We did not know who would pick us up at the airport and was told there would be a sign. Upon landing, noone was there and we had to catch a taxi to get to the hotel. Our kimkim rep also did not pickup his phone.

Once I got hold of kimkim agent, things started rolling in place. The local guides and reps were extremely good and we had an amazing experience in Egypt. Highly recommend the local agency used Egypt Promotions. Excellent work by them.

Activity Reviews
Cairo Walking Food Tour
Cairo Walking Food Tour
Cairo

This was rushed because we lost time trying to find out who our rep was when we landed. I don't think we had the full experience. Thought it might have been food tasting but was more of just 1 meal.

Quality of Experience
Not rushed and taste various food
Food
Guides, Drivers and Staff
Transport
Pyramids, Sphinx, Camel ride 15min, Sakkara & Memphis
Pyramids, Sphinx, Camel ride 15min, Sakkara & Memphis
Cairo

Great experience also little rushed, would have liked to spend more time there. Camal ride was fun.

Quality of Experience
Just being there
Food
Guides, Drivers and Staff
Friendly
Transport
Friendly
Day tour to visit Old Egyptian Museum, Citadel of Salah El-Din & Old Cairo
Day tour to visit Old Egyptian Museum, Citadel of Salah El-Din & Old Cairo
Cairo

Amazing seeing ancient artifacts and learning more about it

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Karnak Temple and Luxor temple
Visit Karnak Temple and Luxor temple
Egypt

Great experience

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hot Air Balloon - Visit Valley of the Kings - Hatshepsut temple - Sail to Edfu
Hot Air Balloon - Visit Valley of the Kings - Hatshepsut temple - Sail to Edfu
Luxor

Balloon is a must and adds to the experience. Valley of the kings was amazing

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Edfu-Komombo-Aswan
Edfu-Komombo-Aswan
Edfu

Good experience

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Abu Simbel temple and Aswan
Visit Abu Simbel temple and Aswan
Aswan

Unique experience

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Alexandria day tour 1
Alexandria day tour 1
Alexandria

Good to see but was expecting to reflect the ancient times in its building and content

Quality of Experience
Food
Guides, Drivers and Staff
Transport
National Museum of Egyptian Civilization (NMEC)
National Museum of Egyptian Civilization (NMEC)
Cairo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Alexandria Day tour
Alexandria Day tour
Alexandria
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ibrahim Elaref

Not what I hoped for.
Egypt | Dec 23 - Jan 4, 2024

Mickey
Mickey M.
Alhambra, AZ | Reviewed on Jan 22, 2024
My review is related to the value of the trip. It would have been fine if we were on one of those $2500 per person trips. We paid almost $7,000 per person and for that amount it was disappointing. Guides were really poor. Took the minimum time to explain things and then left us in our own. We had to discreetly join other groups to learn more than the basics. Hotels were ok with one terrible exception (Tolip in Aswan was really awful). As far as I can tell KimKim doesn’t do anything... Read more

My review is related to the value of the trip. It would have been fine if we were on one of those $2500 per person trips. We paid almost $7,000 per person and for that amount it was disappointing. Guides were really poor. Took the minimum time to explain things and then left us in our own. We had to discreetly join other groups to learn more than the basics. Hotels were ok with one terrible exception (Tolip in Aswan was really awful).

As far as I can tell KimKim doesn’t do anything except contract with lessor know agencies in each country. You would be better off working directly with the known agency.

Hotel Reviews
Tolip Aswan
Aswan

Exceptionally poor. Housekeeping was terrible. Our bathroom had hair from previous guest. The toiletries were OPEN from previous guest. Don’t use their massage services. The woman was beyond useless and the man made me very uncomfortable with inappropriate touching. We are vegetarian. I wasn’t feeling well so daughter (17) went to dinner on her own. She told them she just wanted pasta. They charged her for the buffet even though they had an ala carte option. And she said the pasta was terrible. When we were checking out, the family in front of us was bitterly complaining to the manager about similar issues. Avoid!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sonesta cairo
cairo

Nice and clean. Good restaurant options. Nice staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Petra Guest House
Wadi Musa

Very comfortable and location cannot be beat. Not great food options for vegetarians.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rum Oasis Luxury Camp
Wadi Rum

Granted we were here in off season. But oof. Toilet don’t work - we had to manually fill the tank to flush. Food was abysmal for vegetarians. Also weirdly you were expected to bring cash to pay for sodas vs just charge to room. Overall a big miss for us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The St. Regis Amman
Amman

After a 14 day trip of Egypt and Jordan with very middling hotels landing here was amazing. The hotel is gorgeous. We got lots of room service and had massages in the spa. Overall super fun and the staff members were kind.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lareine El Dakhly

Egypt is only a one time visit country. The country is good and rich in history. The people aren't honest and not at all trust worthy.
Egypt | Dec 23 - Jan 1, 2024

Rohan
Rohan P.
India | Reviewed on Jan 12, 2024
To sum it up, the itinerary was planned and executed as per our requirements. However, we would have appreciated it if the driver's name and contact details were shared in advance ie a day before travel as it did cause us last-minute panic situations twice. Also, the lunch buffet given to us at Cairo on 24th Dec 2023 was not good. My 11-year-old daughter got Egyptian diarrhea from that food and she suffered for 2 days after that. Please make sure to get off that restaurant from the list of... Read more

To sum it up, the itinerary was planned and executed as per our requirements. However, we would have appreciated it if the driver's name and contact details were shared in advance ie a day before travel as it did cause us last-minute panic situations twice. Also, the lunch buffet given to us at Cairo on 24th Dec 2023 was not good. My 11-year-old daughter got Egyptian diarrhea from that food and she suffered for 2 days after that. Please make sure to get off that restaurant from the list of Sun Pyramids Tours and Kim Kim.

Furthermore, on our second last day in Cairo, the guide given to us by Sun Pyramids Tours via Kim Kim named Mohamed who picked us up from Cairo Airport on 31st Dec 2023 and took us to the market on 31st Dec 2023 urged us to do an Islamic architecture tour next day ie on 1st Jan 2024. He committed to us that he will come next day. But he didn't turn up next day as he claimed he was very good in it. We paid an additional 70 USD upfront to Sun Pyramids Tours and they had said that everything is included. However, this Mohamed switched his phone off next day and didnt even have the courtesy to tell us that he isn't coming. And everything went haywire the next day. First of all, the alternative guide sent by Sun Pymrids Tours was hopeless and useless in all aspects. I forgot his name unfortunately. He arranged a car in which neither of our luggage would fit. Sun Pyramids Tours very well knew its our check out so we would be having bags as we were going to check out and do sightseeing and head off to Cairo airport directly. This was already mentioned. The new guide was useless in all aspects. He did not know the places of interest we visited that day. He was not giving any information. He was not at all interactive. Really a hopeless guide ive ever come acrosd in my life. Also, we were not told that we would have to buy the tickets separately and the add-on price we paid did not include that. This all left a very bad taste regarding the people of Egypt, the country of Egypt, Sun Pyramids Tours, and also Kim Kim as we felt we were cheated. This is not Kim Kim's fault as we did the last day sightseeing directly from Sun Pyramids Tours. The guides and drivers kept on asking for tips. It was very irritating. I would however request Kim Kim to kindly review Sun Pyramids Tours properly before giving them any more work from hereon.

Activity Review
Pyramids and Cairo Sightseeing
Pyramids and Cairo Sightseeing
Cairo

Our guide Saeed was excellent.

Quality of Experience
Food
My daughter got diarrhea due to the lunch buffet organised by Sun Pyramids tours on 24th Dec 2024
Guides, Drivers and Staff
Transport
Local specialist: Mohamed Nabil
Mohamed
Mohamed Nabil
Local specialist in Egypt | Replied on Apr 18, 2024

Thanks for sharing your feedback with me, your note about the restaurant is well received and communicated with the restaurant and we will stop dealing with this restaurant in the future.
We investigated your complaint about the representative and found that he offered you the tour without a guide to reduce the cost.

Amazing trip with Kimkim and Mohamed
Egypt | Dec 22 - Dec 31, 2023

Shweta
Shweta K.
India | Reviewed on Jan 12, 2024
We had a very well planned trip with Kimkim and specially our local trip specialist, Mohamed. He patiently worked with us to customize the trip according to our needs and was available on call or message whenever we needed. He put together a great itinerary that included Cairo, Luxor, Aswan, Abu Simbel and Sharm el Sheikh. The guides he arranged for us in all of these places were also very good and knowledgeable, which made the experience richer. We had a minor issue with flights which also... Read more

We had a very well planned trip with Kimkim and specially our local trip specialist, Mohamed. He patiently worked with us to customize the trip according to our needs and was available on call or message whenever we needed. He put together a great itinerary that included Cairo, Luxor, Aswan, Abu Simbel and Sharm el Sheikh. The guides he arranged for us in all of these places were also very good and knowledgeable, which made the experience richer. We had a minor issue with flights which also was sorted out eventually. Definitely a trip that will stay as a cherished memory, Egypt is a wonderland. Thanks to Mohamed, Sun Pyramids team and Kimkim for making it a great experience!

Activity Reviews
Tour to Egyptian Museum, Citadel, and Coptic Cairo
Tour to Egyptian Museum, Citadel, and Coptic Cairo
Cairo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tour to High Dam, Philae Temple, and Obelisk
Tour to High Dam, Philae Temple, and Obelisk
Aswan

Aswan Dam was interesting, and Philae temple was outstanding and so worth it! Unfinished Obelisk was okay

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Abu Simbel Temple
Abu Simbel Temple
Aswan

An outstanding experience and so worth the 3 hour drive from Aswan. Our guide in Abu Simbel was extremely knowledgeable and patiently explained the history and significance of the temple along with the key things to look for, since guides are not allowed inside. He was amazing!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tour to The East & West Bank of the Nile
Tour to The East & West Bank of the Nile
Luxor

The best day of the entire trip for us. Luxor is breathtaking, and the only thing that was a negative was that we just had one day to spend here. Our guide Ahmed Ameen, was the best guide of the entire trip. He made the day what it was with his knowledge, patience and wit. Starting with Valley of Kings and Hatshepsut temple to the beautiful Karnak and Luxor temples, this was easily the busiest and the best day of our trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Edfu, and Kom Ombo Temples
Edfu, and Kom Ombo Temples
Aswan
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trip to Pyramids, Memphis, and Sakkara with riding a camel
Trip to Pyramids, Memphis, and Sakkara with riding a camel
Egypt
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trip Hot Air Balloon Ride in Luxor, Egypt
Trip Hot Air Balloon Ride in Luxor, Egypt
Luxor

An early morning balloon ride that lasts for about 45min - 1 hour. It was amazing to watch the Valley of Kings and the temple from above. Totally recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Mount Sinai & St. Catherine Monastery
Mount Sinai & St. Catherine Monastery
Sharm el-Sheikh

A difficult trek, but well worth it. The sunrise views from the top of the hill are stunning, and make the hike up worthwhile.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mohamed Nabil
Mohamed
Mohamed Nabil
Local specialist in Egypt | Replied on Apr 17, 2024

Thank you so much for your glowing review! We're thrilled to hear about your positive experience as a traveler. Your feedback means the world to us and serves as motivation to keep striving for excellence. Safe travels, and we look forward to welcoming you back soon!