Kimkim Trip Reviews for Jordan

We had a terrific trip to Jordan and Egypt planned by Samir. The hotels were just what we wanted, the guides and drivers top notch. Samir anticipated exactly the trip we wanted and brought everything together. beautifully.

The only disappointment was the car in Jordan. It had some issues that should have been addressed before use. It also was fairly old and probably should be retired from a a trip of this caliber. That said, the driver - Amin - handled the challenges with grace and humor.

Another suggestion would be to remind clients of the need to secure an Egyptian visa themselves. I discovered this quite by accident a couple weeks before the trip.

Overall, we will continue to recommend KimKim and were very happy with Samir and Enjoy Jordan. Many, many thanks for a memorable visit.

Hotel Reviews

Movenpick Dead Sea Spa & Resort

Sweimeh, Amman

Incredible location, team and spa!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Steigenberger Achti

luxor

Authenticity & Character

Absolutely loved the Middle Eastern restaurant

Location

Staff

Cleanliness & Comfort

Petra Moon Luxury Hotel

Petra

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Helnan Dreamland Hotel & Conference Center

6th of October City

Authenticity & Character

Location

Staff

Laundry was delivered at 11 pm after we were asleep even though we didn't ask for immediate turnaround. Love the service but please be sensitive to the hour.

Cleanliness & Comfort

Activity Reviews

Full Day Petra (With Site local Guide or private guide)

Petra

Quality of Experience

Guides, Drivers and Staff

Meet & Assist - Queen Alia Airport

Jordan

Quality of Experience

Guides, Drivers and Staff

Transport

Car in Jordan was sub-par. Egypt vehicle was just fine. Would have been nice to have wi-fi in both

Wadi Rum (2-3 Hrs Jeep ride)

Jordan

Quality of Experience

Guides, Drivers and Staff

Transport

Cairo Airport - Cairo (Transfer)

Jordan

So helpful to have someone help navigate this process.

Quality of Experience

Guides, Drivers and Staff

Giza Pyramids Tour with Sakkara & Memphis

Jordan

Our entire trip to Egypt was perfect, largely because of our knowledgeable and sensitive guide, John. John is an Egyptologist who is incredible knowledgeable and passionate. He brough the history and monuments to life. He also carefully gauged how much time and info we wanted and did not tire us out or overdo it. This review applies to the entire trip in Egypt.

Quality of Experience

Guides, Drivers and Staff

Transport

Cairo - Tour3 - Museum & Mosques

Jordan

See earlier review of our time in Egypt

Quality of Experience

Guides, Drivers and Staff

Transport

Fly From Cairo to Luxor

Jordan

A quick one hour flight

Quality of Experience

Guides, Drivers and Staff

Transport

Luxor Visit 2

Jordan

Same as the earlier Egypt comments. So nice to have John with us in both locations!

Quality of Experience

Guides, Drivers and Staff

Transport

(South Egypt) LUXOR /East West Banks

Jordan

Same as the earlier Egypt comments. So nice to have John with us in both locations!

Quality of Experience

Guides, Drivers and Staff

Transport

I have wanted to go to Jordans for almost 40 years. I have lived in the Middle East and traveled and worked in many of the countries but I never had a business reason to go to Jordan and then when I retired it just never seem to work out. I had a sudden schedule opportunity to fit in a couple weeks in Jordan and I contacted Kim Kim. I told them what I was interested in since I'm a history buff and also a seasoned amateur archaeologist. They responded almost immediately and put together a fabulous itinerary and got me a guide that just couldn't have been better.

What Kim Kim has always done well for me is to know the local market and be able to find resources. In this. In this case they put together an itinerary together with Flow Travel of Jordan travel, and found me an archaeologist as a guide. The guide, Amer Bdour, was absolutely perfect for my needs. He was well-versed in the history of the sites that we went to and since he had worked with the Archaeology Directorate he knew the archaeological history of the sites as well. Archaeology is never static, there's always new discoveries that are changing viewpoint on historical events and sites. Amer and I had some delightful conversations and debates about the wonderful sites that we visited

Petra is the big tourist draw in Jordan, and certainly the two days we spent wandering around Petra or amazing. But Jordan is much more than that. The neolithic sites go back to almost 10,000 years BCE. Historical chronology from the time of Christ onward includes amazing transformations between Nabatean, Greek, Persian, Roman, Byzantine, Crusader, and Muslim empires. It was fascinating to visit the various sites and see the evolution represented in architecture and iconography.

I also have a particular interest in TE Lawrence in the Arab Revolt during WW1. The schedule had me visiting four places where there's good historical evidence that Lawrence was there, including his office in the ancient Al-Asraq Castle. Amer understood how important that was to me and went out of his way to make sure I had enough time at these sites. I also got to talk and interact with some of the Bedouin tribe members whose tribes were part of the Arab Revolt. This is very real history to them and I remember one of the Bedouin tribesman telling me with pride that his grandfather rode with Lawrence in the attack on Aqaba on 1917.

We did include some non-historical sightseeing at Wadi Rum and the Dead Sea. I will most likely come back with my wife next time and will probably do a more nature focused trip. There's no doubt I will arrange this trip yet again with Kim Kim

I started planning this trip with Samir well over a year before we actually went, I had so many questions for Samir and he was always so kind and patient with me! We had the best trip, a trip I had dreamed of for years and it was just perfect! Our driver Mo was amazing and really made our trip extra special in a way we could never have imaged. We will forever be grateful to Samir and to Mo! Thank you both for the trip of a lifetime :)

Hotel Reviews

Coral Tower Hotel - Amman

Amman

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sharah Luxury Camp

Wadi Rum

Would not stay here again. Camp tents were dirty on the outside, the viewing window which is the whole point was also filthy and you could not really see out. The food was also not the best. Disappointing stay here.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Double Tree - By Hilton

Aqaba

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Holiday Inn Dead Sea Resort

Sweimah

Nice hotel but drinks and food are very expensive! Small TV in the room for a 5 star hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Meet & Assist - Queen Alia Airport

Jordan

Quality of Experience

Guides, Drivers and Staff

Transport

Amman-Madaba-Mount Nebo-Karak-Petra

Jordan

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Petra (With Site local Guide or private guide)

Petra

Quality of Experience

Rum Valley CAMELS SUNSET RIDE FOR 01HRS

Wadi Rum

Quality of Experience

Guides, Drivers and Staff

Amman-Jarash-Ajloun-Amman city tour

Jordan

Quality of Experience

Guides, Drivers and Staff

Transport

Petra By Candle Light

Jordan

Quality of Experience

Balloon Ride ( Subject to Weather conditions)

Jordan

Quality of Experience

Guides, Drivers and Staff

Transport

Wadi Rum (2-3 Hrs Jeep ride)

Jordan

This was okay, however our driver barely spoke any English so when we went to the stops we werent really told much about where we were.

Quality of Experience

Guides, Drivers and Staff

Transport

Jordan is an amazing country. So much history and interesting facts in every place you visit. From Amman citadel, Aljun castle, Jarash (a Roman city) Madaba, to Petra, the Dead Sea and so much more, people are very welcoming, friendly, and hospitable.

Our trip was amazing. Thanks to Samir for coordinating it.

My wife already wrote a comprehensive review, including the hotels.
Several weeks before our trip, we reached out to Samir and asked what if there is an escalation to conflict. Samir assured us that Jordan, historically, was not affected.

Unfortunately, my worst fear regarding the trip came to pass. We were asleep when Iran bombed the zionist entity. I do not recall Samir reaching out to us to see if we were OK, how we were feeling/doing. That is a big disappointment.

Even while doing the survey, the first hotel was not updated in the survey to the one we actually stayed at. I have no idea why the change was made and wonder if the Strand would have been better than the Sulaf Luxury hotel.

I loved the overall atmosphere of being in Jordan. As Kathy said, we bear some burden of blame because we did not check the hotels thoroughly enough, however the accommodations overall were a big disappointment. To the point where I question whether or not I would book with Kimkim again.

Overall we had a delightful time in Jordan. We saw all the sights we wanted to given the time we had. It was a busy 5 days. Majed, our driver, was fantastic. He gave us good advice, helped us with some of the locals who did not have good english. He got us guides at a few of the stops we made and was also a resource for our questions. We had decision making power to an extent and made some choices in the moment to make sure we got to see everything we wanted to. He was personable and a safe driver. (The Turkish coffee was a bonus!)
Somehow, through some of our fault and a miscommunication through our initial phone call with the representative I think in the US, we did not have the accommodations at the caliber we are used to. The hotel in Amman was ok, our room was clean but the hallway had room service dishes in it for over 24 hours. Breakfast was ok but the coffee was terrible and we were charged for the cappucinos we ordered instead.
The hotel in Petra was barely a 3 star, and old and dated. We were on a non smoking floor but the room had been smoked in and the air conditioning was barely adequate.
The Wadi Rum accommodations were not good at all. We stayed in the Captain's camp which looks really good on the website. The first bubble tent we were given had a dirty bathroom, it had not been cleaned since the last guest. The front desk man barely spoke english so Majed explained for us. We were moved to another tent, and it was slightly better, but the tea cups in the room had been used and had not been replaced. We were the only non Arabic guests in the camp.
After dinner which was really good, we went back to our tent and the music was quite loud from the main area. The next morning, there was no hot water. I understand if the water is heated throughout the day but no one told us. We would have showered in the evening when the water was hot if we had known.
Our final accommodation at the dead sea, the Holiday Inn Resort was lovely. We had excellent service everywhere in the hotel. The dinner and breakfast buffets were fantastic and all dishes had an ingredient list which was great! They even had gluten free bread in the morning for me as I am intolerant.
We have used Kim Kim in the past and even the 3.5 star accommodations on that trip were excellent. I think in future we would consider using them again however, be much more discerning with the hotels and ensure 4 star at minimum.

Hotel Reviews

Strand Hotel

Amman

This hotel was not part of our program. We cannot comment on it.

Petra Palace

Wadi Musa, Petra

The sign outside the hotel says 3 stars from Jordan. Our room was clean, which is the most important part. But the hotel smelled like cigarette smoke almost everywhere. It is very dated and could use renovations.

Authenticity & Character

Renovate the hotel.

Location

Staff

Cleanliness & Comfort

The room was clean, but everything from the lobby onward smelled too much of smoke.

Captain Camp - Rum Valley

Disi

Room was not clean - the bathroom even still had shaving whiskers on the sink. We were moved to another room, but in this one the coffee/tea cups were dirty. There was no cold water in the evening and no hot water in the morning for showering. This was a camp where we were the only non-Arabic people. Supper was great, but knowing that culturally many many people smoke is important to know because we had people all around us smoking. Supper was BBQ done underground and we saw the meat and rice being taken out. That was amazing! The camp lights prevented us from seeing many stars.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Clean the bathrooms and do not leave dirty cups in guest rooms.

Holiday Inn Dead Sea Resort

Sweimah

Clean. Amazing staff. Buffet restaurant had a huge selection, including gluten free.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Meet & Assist - Queen Alia Airport

Jordan

Our greeter was efficient but did not explain much or engage in conversation. D

Quality of Experience

Guides, Drivers and Staff

Transport

Amman-Jarash-Ajloun-Amman city tour

Jordan

Jarash was our favourite! The Roman Ruins are so well preserved (keeping in mind they are 2000 years old) and even have the largest fountain besides the Trevi fountain!

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Petra (With Site local Guide or private guide)

Petra

Our guide Mohammed was super helpful and took lots of pictures for/of us. His English was excellent and he had lots of knowledge to share. And he bought us coffee. And made very good suggestions for gifts to buy.

Quality of Experience

Guides, Drivers and Staff

Transport

Wadi Rum (2-3 Hrs Jeep ride)

Jordan

Be prepared to get sand between your toes!

Quality of Experience

Guides, Drivers and Staff

Transport

You are on a bench in the back of a truck, it is windy and sandy. But the things we saw and the sunset made the ride worth it.

Bethany ( Baptism site)

Jordan

This was something we wanted to do and added it to the trip. You have to go in a group and ride a bus into the site and then there is about an hour (broken up) of walking. It was 30 degrees and sunny so make sure to have plenty of water and sunscreen.

Quality of Experience

Seeing the site where John did his baptisms and where Jesus was baptized was a moving experience.

Guides, Drivers and Staff

The guide was very accommodating for us.

Transport

Amman-Madaba-Mount Nebo-Karak-Petra

Jordan

Unfortunately the church in Madaba is undergoing repairs. But the mosaic was really cool!

Quality of Experience

Food

There was no food provided

Guides, Drivers and Staff

Transport

Petra By Candle Light

Jordan

Quality of Experience

Guides, Drivers and Staff

Transport

Firas our driver for the whole time did a great job and was extremely knowledgeable.

We had a fantastic week in Jordan, thanks to our local specialist Samir and our driver and guide, Mohammad - the schedule was perfect and everything seamless, we couldn't have asked for anything to be better.

Jordan itself was as incredible as we had hoped, and Petra is one of those very special places, like the Taj Mahal that brings a tear to the eye when you see it for the first time.

We were nervous about the situation on the ground travelling at the time of conflict in the region but quickly realised this was a misapprehension on our part.

We would definitely recommend visiting Jordan and using Kimkim!

One of the best trips we've taken! From start to finish, everything was carefully and expertly planned. Our driver Tarek went above and beyond to take us to the best spots for local cuisine, added additional stops for shopping and made our stay feel as close to being a local as possible. Special thanks to Samir for his flexibility, thorough explanations and recommendations. I'll definitely recommend them to prospective travelers.

Hotel Reviews

Memories Aicha Luxury Camp

Wadi Rum

Glamping with a celestial touch. Exceptional food, amazing views, very hospitable staff in the midst of a surreal landscape...what's not to love!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dead Sea Spa Hotel

Sweimeh

Authenticity & Character

Location

Staff

Cleanliness & Comfort

SEAS HOTEL - AMMAN

Amman

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Petra Guest House

Wadi Musa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Meet & Assist - Queen Alia Airport

Jordan

Quality of Experience

Guides, Drivers and Staff

Transport

Amman-Madaba-Mount Nebo-Karak-Petra

Jordan

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Petra - Morning Free

Petra

Quality of Experience

Guides, Drivers and Staff

Transport

Amman-Jarash-Ajloun-Amman city tour

Jordan

Quality of Experience

Guides, Drivers and Staff

Transport

Rum Valley SUNSET TRIP

Wadi Rum

Quality of Experience

Guides, Drivers and Staff

Transport

RUM - FREE TIME ON YOUR OWN

Jordan

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Petra (With Site local Guide or private guide)

Petra

Quality of Experience

Guides, Drivers and Staff

Transport

We really enjoyed our tour of Jordan with our driver Khaldoun. He is an excellent driver and guide. Based on our itinerary, Petra, Wadi Rum and the Dead Sea he shared ideas and found opportunities to show us special locations along the way. He was very helpful in managing the itinerary to suit our interests and communicated with the local hotels and jeep operators. Khaldoun was really flexible as we decided how much time we wanted to stay in each location. He was prompt and extremely reliable.

The Hotels selected by KIMKIM were excellent, Petra Moon Hotel, The Captains Camp in Wadi Rum and the Movenpick Hotel and Spa on the Dead Sea were all fantastic. All the guides and jeep operators were so kind and helpful. Our trip was really special and so memorable for all those f us!

FANTASTIC!!! That's the one word I would use to summarize the service, the trip and the awesome KimKim team.

My wife and I loved our Jordanian vacation and have dozens and dozens of photos to cherish the wonderful memories created from the experience.

Ahmed made the undertaking of such a vacation manageable and easy. He answered all of our questions, tailored the package to exactly what we wanted and was always considerate of our request and needs.

Fahad was our personal guide and always made sure we arrived on time while educating us on Jordanian culture and traditions.

It truly was a magnificent trip that created wonderful memories we'll have for the rest of our lives!!!!!

---------- Forwarded message ---------
From: Deborah Hartnett
Date: Tue, Oct 31, 2023 at 11:08 AM
Subject:
To: Deborah Hartnett

Hi Samir
I want to thank you for all the expert help, guidance and advice you gave me in planning our trip to Jordan. What an amazing country with so much history! The arrangements, timing and tours were perfectly coordinated from the time we were met at the airport with our visas until the time we left with so many incredible experiences in between like floating in the Dead Sea, exploring Petra by candlelight and sleeping in a yurt or bubble tent under the stars in Wadi Rum. We had a wonderful driver for the entire time - Abed Al Salam Alhaleq- and I think the very, very best guide in Jordan - Mutaz Moghrabi. You were wonderful to work with. You were always responsive and always giving insight into your country. Because of all your help, we had a wonderful trip. I Thank you so much. I would recommend you and KimKim to anyone who wants to travel to Jordan.
Debbie

Ahmed organised a good itinerary for us. He was helpful throughout and answered questions. I liked the chat used as I didn’t need to email every time. Ahmed also ironed out some problems when we were in Jordan too. He answered our calls . Thank you Ahmed for organising this fantastic trip and we will come again to visit this amazing country

Hotel Reviews

Seven Roses

Amman

Good location but limited breakfast options it seemed more suited to locals

Authenticity & Character

Breakfast

Location

Staff

Helpful and polite

Cleanliness & Comfort

Average room but clean

Dana Guest House

Al Tafileh, Dana

A good location but very very remote we got there quite late. There was no bread or toast for breakfast!

Authenticity & Character

No hairdryer/ iron

Location

Amazing view

Staff

Helpful

Cleanliness & Comfort

Room was good bathroom was average

Movenpick Nabatean Castle Hotel

Wadi Musa

Great hotel and lovely ambience

Authenticity & Character

Lovely decor

Location

A few minutes drive from Petra

Staff

Guy at check in was very nice and on the whole staff at the buffet were very polite and efficient

Cleanliness & Comfort

Clean bathroom is always a must and the room was pristine

Zeina Luxury Desert Lodge

A great location which was remote. Good staff but the dinner and breakfast buffet could be improved.

Authenticity & Character

The pod was basic. Lack of hairdryer and sockets

Location

Amazing view of Wadi Rum

Staff

Very helpful

Cleanliness & Comfort

Pods need a revamp

Movenpick Dead Sea Spa & Resort

Sweimeh, Amman

Loved the hotel and the room

Authenticity & Character

A bit tired looking lack of light in room

Location

Sea front/ Dead Sea accessible

Staff

Helpful and polite

Cleanliness & Comfort

Ok cleaning

Activity Reviews

Day trip north to Jarash, Ajloun and Umm Qais

Jordan

A good half day is needdd

Quality of Experience

Guides, Drivers and Staff

Transport

Self drive

Dana - Petra Visit

Jordan

Amazing site but we got duped by someone saying to start at other end from little Petra. This is not worth it and you have to hike 2 hours to your destination even if you get the shuttle. The views are good but we were not prepared for the long walk. Just start at the main gate and you will see everything. The horses/ donkeys people are also a rip off don’t bother! I felt we paid to start from the other end and felt it was not worth it.

Quality of Experience

We were not prepared for the 2 hour hike to monastery

Guides, Drivers and Staff

Transport

Explore Wadi Rum

Wadi Rum

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Dead Sea - Jerusalem - Dead Sea

Dead Sea

Quality of Experience

Food

Guides, Drivers and Staff

I

Transport

Hike in Wadi Mujib

The Dead Sea

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We opted for a custom tour with KimKim. Samir was our online contact; Mohammed was our driver for the week. Both made our trip to Jordan one of the books. Highly recommend them.

Samir was responsive (got back to us within a few hours) and patient with our various requests and preferences (it took us about two months on and off to finalize our trip). Mohammed was engaging, informative, and just as patient with us on the road; we never felt rushed with him.

Our week-long itinerary involved time in Amman, Petra, Wadi Rum, and the Dead Sea. Samir finetuned our itinerary to our preferences, always answering our questions and making changes for our review without hesitation. We rarely travel the “meet us with a sign and take us around” style, but we did for this trip and all details were handled for us: hotel check-ins, guide intros, and excursion tickets. We didn’t have a single hiccup in 6 days and 650 miles of driving (even when we were late by an hour one morning).

We didn’t need the fanciest hotels as we planned to be out and about during our short week in Jordan. We wanted close proximity to attractions and Samir honored our wishes even if he thought other hotels would have been more comfortable, which we appreciated. In Amman, the Art Hotel is 3-star, so manage your expectations. It’s in the heart of King Faisal Square and close to the downtown attractions. Staff was always pleasant. For Petra, we stayed at the Petra Palace Hotel in Wadi Musa, which was a bit dated but offered amenities such as two pools, spa with massage, full-service bar, and breakfast. It was within walking distance to Petra and we would stay there again even if it isn’t the shiniest hotel (we woke up late another morning and got to breakfast at closing, but they still set us up with a table by one of the pools). Our splurge was a Martian tent in Wadi Rum at Mayazen Rum Camp. We had all the modern amenities: AC, nonstop running hot water, and even an outdoor hot tub. We even got to see sunrise from our bed through the panoramic window. The staff was also pleasant and attentive. The restaurant served good traditional and foreign food; we always had more than we could eat.

Amman is a lively city with a lot to see and do from tourist sites to restaurants, cafes, and shops. We love a good shisha when in the Middle East and Amman had two great options at Faisal Cafe and Nara Cafe. We wish we had more time there. Petra is a bit touristy and the local vendors can take away from the experience, but it is hard to deny its allure. We went to Petra at Night and despite mixed reviews, we recommend going. How often can you walk The Siq at night underneath the moon and stars? Check out Old Street Cafe on a side street off Tourism St, excellent food and service. The Dead Sea is a must do, but we went in early September and it was hot (100 degrees - the air temperature, not the water). Hope you’re lucky and a tour bus (or several) don’t arrive at the same time you are there. The surge of people all trying to get their floating pictures can get annoying, but fortunately for us, it was too hot out for most people. Still, where else can you float without even trying? Wadi Rum was our favorite stop. We stayed two nights and did a sunset 4x4 tour and a 1/2-day 4x4 tour… two different experiences you should have. We also opted for a sunset camel ride for our last night and it was surreal to cross the red sands of the Wadi Rum with the landscape on the horizon. We appreciated how beautiful, and peaceful, our planet can be. All of this arranged through KimKim.

Thank you, KimKim, Samir, and Mohammed!

Our vacation in Jordan was simply perfect. Magical in a way. Every place we visited was interesting, intriguing and beautiful. Jordan is a wonderful country. All our hotels were perfect.
A special thanks goes to Nader (or Nick for us!) our driver. He was very generous, kind, full of knowledge and he made our journey even more interesting. Thank you Samir for organising a great trip. We will come back. Enrica & family

Samir was so amazing and helpful from day 1 planning our trip to Jordan. We had quite a few changes as well closer to the trip date and he was able to accommodate all this timely, it was such a huge help. It was also nice of Samir to check in on us during the trip.

During our trip it was really smooth-sailing from the time we arrived. Our driver Anis picked us up and was our driver throughout. Anis was so patient with us, knowledgeable about Jordan and the place we were visiting, advising us on the recommended places to visit and when not to, he knew his background and history of the places which really enhanced our visit. We had a little set-back due to some unforeseen circumstances but Anis continued to be patient and advised us accordingly, supporting us and being so resourceful during these set-backs. He was a lovely company to be with throughout our trip, without being too intrusive too :)

Just a side note, myself and my husband realised that the food in Jordan is very salty (more at the local restaurants in malls etc., hotel food and some restaurants was totally okay), which according to my friend who stayed in Jordan before, it is normal as they like it this way. We had some stomach issues because of this, but again Anis was able to accommodate and take us to the pharmacy etc.

Overall, loved our honeymoon. Will be a great memory for us! ^^ Really appreciative and grateful towards Anis and Samir :)

Hotel Review

SEAS HOTEL - AMMAN

Amman

Seas Hotel is a very humble hotel. It is a small and simple hotel but has some element of luxury in it. Myself and my husband got the Junior Suite and it was a beautiful room, nicely sized, especially with us staying in Amman for about 3-4 days.

Authenticity & Character

Location

There are beautiful cafe's not too far from the hotel too in a nice shopping area (looks quite luxurious too with some big brands), walking distance.

Staff

Cleanliness & Comfort

Activity Review

Full Day Petra (With Site local Guide or private guide)

Petra

Ohh we had a really good time at Petra, it's totally different to seeing and hearing about it online. At it being our first official activity during our trip, it really boosted morale after our long flight especially. There was lots of walking but our guide was able to captivate us a lot with the history of the place. We took a private guide and it felt more personal so we liked that. At the end, we got a donkey ride back to the treasury (because it was a long walk) so that was a nice experience too.

Quality of Experience

Guides, Drivers and Staff

Transport

Miriam was responsive and incredible helpful. My driver Ayoub was knowledgeable, generous, and patient. My thanks to both of them.

I had the greatest privilege to work with Samir in planning my trip with my husband in Jordan. From the get go, Samir was consistently supportive throughout the process.,Timely responses to my questions and knowledgeable with his recommendations to make our visit unforgettable. From the time we arrived at the airport up to our last day, his team made sure we are comfortable and happy. Our driver-guide Bassam was professional, warm, kind and funny guy. We enjoyed his company and felt safe in his capable hands. Thank you Bassam!
Very grateful of our time in Jordan made possible by Samir and his wonderful team!

Hotel Review

SEAS HOTEL - AMMAN

Amman

This hotel is busy and we are thankful that we only had to stay here overnight to catch our flight out of Jordan. The lady at reception raised her voice and reluctant when we asked help in printing our boarding pass. When no one at Room Service was available to get our order, we called Reception to help. A gentleman said he will call them to call us. No one called us. We just decided to get food somewhere else when we would have preferred to stay in and get rest before our flight. The hotel is nice and modern but the service is not up to par.

Authenticity & Character

Location

Nce part of town and close to the airport

Staff

Cleanliness & Comfort

Activity Reviews

Meet & Assist - Queen Alia Airport

Jordan

To get assistance at the airport after a long flight was a great kick-off to the adventure that awaited us in Jordan. We were greeted by Samir’s team that facilitated customs and immgration in a quick manner. We were then handed off to Bassam, our driver guide to warmly welcome us to Jordan in his clean and comfortable car. And off we went to our Jordan adventure!

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Petra (With Site local Guide or private guide)

Petra

After Bassam, our driver handed us over to Abd, our guide for 2 days we knew it was an experience to behold. Abd was knowledgeable about Petra, he knew how to pace our visit when he thought we were getting sensory overload. Very patient, kind and funny. He made us feel safe and well taken care of. On our last day in Petra, he helped us arrange a lovely lunch at a local restaurant so we can try mansaf, Jordanian national dish. He even used his personal vehicle to pick us up at the hotel to bring us to the restaurant. What a great and thoughtful way to cap off our Jordan visit.

Quality of Experience

Guides, Drivers and Staff

Transport

Samir, our booking specialist did an amazing job at coordinating our trip. His communication was excellent and we felt we had very personalized service.

Shareef, our dedicated driver/guide was very informative and flexible with our daily plans. He took us to an amazing lunch spot with outstanding food and service.

Unfortunately, we decided to cut our Jordan trip short due to the Israel war outbreak which was not a reflection of KimKim's services. We would book again with Kimkim in the future!