Kimkim Trip Reviews for Namibia

4.8
Based on 23 ratings
Read 23 verified reviews by travelers who booked their trip to Namibia on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Namibia, Botswana & Zimbabwe.
Namibia | Aug 25 - Sep 13, 2024

C
Charles D.
United Kingdom | Reviewed on Sep 16, 2024

Recently returned from an amazing adventure to Namibia, Botswana & Zimbabwe which was meticulously organised by Lize at KimKim who was brilliant. Always helpful and responsive throughout the trip, would not hesiate to recommend her if you are planning a trip to Africa. Thank you Lize!

Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in Cape Town, South Africa | Replied on Sep 16, 2024

Hi Charles,
Thank you for your review and recommendation, I appreciate it.
Great to hear that you enjoyed your trip to Namibia, Botswana and Zimbabwe.
I hope to hear from you again should you wish to return to Southern Africa.
Take care and all the best, Lize

Very very happy with the service that we rece...
Namibia | Aug 25 - Sep 13, 2024

Alexander
Alexander R.
United Kingdom | Reviewed on Sep 14, 2024
Very very happy with the service that we received for this trip from Lize. We chopped and changed a lot and she was very flexible and helpful as we put the trip together between November and January 2024. We mixed and matched accommodation across the piece for our trip to Namibia and Botswana. We had a brilliant time and it all proceeded largely without a hitch. It was all a big undertaking, especially for us, neither of us having visited Africa in more than 25 years. Lize took us through... Read more

Very very happy with the service that we received for this trip from Lize. We chopped and changed a lot and she was very flexible and helpful as we put the trip together between November and January 2024. We mixed and matched accommodation across the piece for our trip to Namibia and Botswana. We had a brilliant time and it all proceeded largely without a hitch. It was all a big undertaking, especially for us, neither of us having visited Africa in more than 25 years. Lize took us through every step and was brilliant. Top marks.

I wouldn't hesitate to use KimKim again.

Hotel Reviews
Shametu River Lodge
Divundu

Perhaps my favourite hotel of the entire trip. Great staff and home cooked food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Windhoek Luxury Suites
Windhoek
Authenticity & Character
Location
Staff
They gave us the wrong room, took a while to sort.
Cleanliness & Comfort
Very nice rooms.
Desert Homestead Lodge

Outstanding

Authenticity & Character
Location
Remote!
Staff
Delightful
Cleanliness & Comfort
Namib Guesthouse
Swakopmund

Very good breakfast. Very nice owner.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Twyfelfontein Country Lodge
Khorixas
Authenticity & Character
Location
Remote
Staff
Some charming staff.
Cleanliness & Comfort
Etosha Safari Camp Gondwana Collection Namibia

Fun place, rustic.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mokuti Etosha Lodge
Etosha National Park

Very smart, has had facelift.

Authenticity & Character
Location
Bang next to park
Staff
Very good staff.
Cleanliness & Comfort
Audi Camp
Maun

The only slightly disappointing experience we had

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Moremi Crossing

Simply amazing, enough said.

Authenticity & Character
Location
Remote
Staff
All amazing. Full marks to Amos and Edward and the hotel staff.
Cleanliness & Comfort
Chobe Bush Lodge
Kasane
Authenticity & Character
Location
Staff
Girly was amazing
Cleanliness & Comfort
The Victoria Falls Hotel
Victoria Falls

Swimming pool was closed, a pity. Very colonial and great rooms.

Authenticity & Character
Great bar, try the Stanley mix
Location
Staff
Bar staff very slow but charming, rest of the staff were excellent.
Cleanliness & Comfort
Activity Reviews
Okavango Delta Safari
Okavango Delta Safari
Okavango Delta

Undoubtedly, the highlight of the trip. Magnificent in every respect. Amazing guides, incredible wildlife. This really is trip of a lifetime stuff.

Quality of Experience
Everything
Guides, Drivers and Staff
Amos and Edward were superstars
Transport
Chobe Safari Day
Chobe Safari Day
Namibia

We were spoilt after Moremi Crossing. This was much bigger scale but very impressive wildlife again. Very enjoyable boat trips. Nice hotel, excellent staff.

Quality of Experience
Guides, Drivers and Staff
Girly was particularly helpful.
Transport
Free time in Vic Falls
Free time in Vic Falls
Victoria Falls

Great white water rafting trip with Wild Horizons. Highly recommended. Great bunch of guys.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in Cape Town, South Africa | Replied on Sep 16, 2024

Hi Alex,
Thank you for the great review. I really appreciate your feedback.
I am delighted to hear that you enjoyed your overall trip to Namibia, Botswana and Victoria Falls.
Thank you for pointing out about Audi Camp in Maun, we will book alternative accommodation in the future for our clients.
I hope to hear from you again should you wish to return to Southern Africa.
Take care and all the best, Lize

Incredible trip all-around
Namibia | Jul 10 - Jul 24, 2024

G
Graham C.
Hong Kong SAR China | Reviewed on Jul 31, 2024
Incredible trip all-around. The attention to detail throughout our adventure was simply amazing. Friendly interactions every step of the trip, from the kimkim representative who planned our trip, to the local tour operator who organised the detailed logistics, to the staff at each of the hotels and activities we had planned. The entire trip went unbelievably smoothly without any missteps, and when we contacted the kimkim representative requesting a small change to our itinerary the response... Read more

Incredible trip all-around. The attention to detail throughout our adventure was simply amazing. Friendly interactions every step of the trip, from the kimkim representative who planned our trip, to the local tour operator who organised the detailed logistics, to the staff at each of the hotels and activities we had planned. The entire trip went unbelievably smoothly without any missteps, and when we contacted the kimkim representative requesting a small change to our itinerary the response was immediate and well executed. Importantly, we had told the kimkim representative that we were avid wildlife and landscape photographers, and she certainly didn't disappoint by organising a fabulous selection of sightseeing activities throughout our trip, including safaris, 4x4 excursions, and stunning wildlife encounters. Driving ourselves in a 4x4 adventure throughout Namibia has given us some memories that will last a lifetime !

Hotel Reviews
Dead Valley Lodge

Incredible lodges overlooking a vast desert with spectacular wildlife wandering by.

Authenticity & Character
Location
Staff
The staff were fun, friendly and helpful.
Cleanliness & Comfort
Mokuti Etosha Lodge
Etosha National Park

Thoroughly modern hotel with incredible facilities. Wished we could have stayed here a few more days to soak up the ambience.

Authenticity & Character
Location
Right beside Etosha National Park so great for wildlife adventures.
Staff
Cleanliness & Comfort
Brandberg White Lady Lodge
Uis
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Windhoek Luxury Suites
Windhoek
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Okaukuejo Resort - Etosha National Park
Etosha National Park
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bay View Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Okonjima Plains Camp
Otjiwarongo

Very large room with excellent furnishings and great bedside view of wildlife.

Authenticity & Character
Location
Staff
Every staff member was very helpful and friendly, especially on the safari when we went looking for leopards. They also seem very dedicated to the conservation of large cats in Africa.
Cleanliness & Comfort
Kalahari Anib Lodge
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gocheganas Nature Reserve

We contacted the hotel for an early check-in for one of our rooms and they happily complied.

Authenticity & Character
Location
Staff
Staff would pro-actively come over and let us know about nearby wildlife and birds.
Cleanliness & Comfort
Quiver Inn Guesthouse
Keetmanshoop
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Namibia!
Welcome to Namibia!
Namibia
Quality of Experience
Guides, Drivers and Staff
Transport
Delivery of your rental car
Delivery of your rental car
Windhoek
Quality of Experience
Guides, Drivers and Staff
Sossusvlei Tour
Sossusvlei Tour
Sossusvlei
Quality of Experience
Guides, Drivers and Staff
Transport
Walvis Bay & Sandwich Harbour  4x4 excursion - Morning Tour
Walvis Bay & Sandwich Harbour 4x4 excursion - Morning Tour
Namibia
Quality of Experience
Guides, Drivers and Staff
Transport
4x4 Huab River Excursion
4x4 Huab River Excursion
Namibia
Quality of Experience
Guides, Drivers and Staff
Transport
Self-drive safari in Etosha National Park
Self-drive safari in Etosha National Park
Etosha National Park
Quality of Experience
Leopard Conservation Drive
Leopard Conservation Drive
Namibia
Quality of Experience
Guides, Drivers and Staff
Our guide was knowledgeable, passionate and friendly !
Transport
Meet & Greet in Windhoek
Meet & Greet in Windhoek
Windhoek

Very friendly local guide, thanks !

Quality of Experience
Guides, Drivers and Staff
Afternoon Game Drive at Mokuti
Afternoon Game Drive at Mokuti
Namibia
Quality of Experience
Guides, Drivers and Staff
Wanted to give 6 stars. We told our guide that we wanted to see rhinos and lions during the daytime, and she actually managed it ! Also told her that we wanted to see several species of birds (rollers and hornbills) and she knew exactly where to go.
Transport
Welcome to GocheGanas
Welcome to GocheGanas
Windhoek
Quality of Experience
Guides, Drivers and Staff
All the staff went out of their way to make us feel welcome and comfortable.
Transport
Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Jul 31, 2024

Hi Graham, so glad you guys had a great trip and that everything went well. And hank you so much for the fantastic review and compliments, we really appreciate it :-)

Wonderful Southern African experience
Namibia | Jul 5 - Jul 23, 2024

Bianca
Bianca C.
Peru | Reviewed on Jul 25, 2024
Wonderful Southern African experience. The trip was extremely well thought out. Esther listened to our expectations and came up with an itinerary that fit us as a couple. We could not have pulled this together without her. Throughout the trip she was attentive, flexible and available. I am so happy we could rely on her. It is hard to make choices and feel like you missed out on a lot, but this time we felt like we really got to experience and were able to see so much of what Southern Africa... Read more

Wonderful Southern African experience. The trip was extremely well thought out. Esther listened to our expectations and came up with an itinerary that fit us as a couple. We could not have pulled this together without her. Throughout the trip she was attentive, flexible and available. I am so happy we could rely on her. It is hard to make choices and feel like you missed out on a lot, but this time we felt like we really got to experience and were able to see so much of what Southern Africa has to offer!

Hotel Reviews
Shearwater Explorers Village
Victoria Falls

Very busy but with full amenities that a tourist seeking comfort would look for

Authenticity & Character
No real character, but not really what it seeks to offer. More of a comfort spot close to Vic Falls.
Location
Very close to everything.
Staff
Staff seemed a bit just focused on dealing with the business of tourists in and out
Cleanliness & Comfort
The Old House
Kasane

This is more of a stop over hotel, amenities are there but not great. However, nothing beats the boat tour in Chobe National Park. So so special.

Authenticity & Character
Location
Staff
Staff is busy taking care of busyness of tourists going in and out
Cleanliness & Comfort
Namushasha River Lodge
Kongola

Absolutely wonderful!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Xaro Lodge

Very beautiful hotel and overall proposition. More tailored to bird watchers.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tsumkwe Country Lodge

It is a clean hotel that is good for a stopover. Has a beautiful manmade water hole where you can see elephants up close.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Onguma Bush Camp
Etosha National Park

Very beautiful game reserve.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Okaukuejo Resort - Etosha National Park
Etosha National Park

What really makes this destination is the OH SO SPECIAL WATER HOLE in the back. So much to see there. But other than that the amenities and rooms are ok.

Authenticity & Character
Location
Staff
Very busy and slow
Cleanliness & Comfort
Twyfelfontein Country Lodge
Khorixas

Very nice lodge.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Atlantic Villa Boutique Guesthouse
Swakopmund
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sossusvlei Lodge

Very beautiful location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Am Weinberg Boutique Hotel
Windhoek
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Bay Hotel
Camps Bay, Cape Town
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Jul 25, 2024

Hi Bianca, thanks so much for your wonderful review and also for rating the individual hotels, this is so valuable for us and we will definitely use your feedback to continuously keep improving our tours.
I am so glad that you had a great trip in Southern Africa and that you got to experience many of the highlights :-)

A dream come true thanks to expert planning
Namibia | Jun 30 - Jul 10, 2024

Linda
Linda M.
United Kingdom | Reviewed on Jul 15, 2024
Lize made our dream trip come true. We had been thinking about this special trip for 2 years and once I reached out to Kim Kim, Lize took time and patience to genuinely understand our needs and pull together the right itinerary. Communication was smooth, everything was as promised and more. Lize checked in on us during the trip as well and helped organise a last minute activity (hot air ballooning in Sossuvei). I would 100% recommend Lize to any one my friends planning a trip. Read more

Lize made our dream trip come true. We had been thinking about this special trip for 2 years and once I reached out to Kim Kim, Lize took time and patience to genuinely understand our needs and pull together the right itinerary. Communication was smooth, everything was as promised and more. Lize checked in on us during the trip as well and helped organise a last minute activity (hot air ballooning in Sossuvei). I would 100% recommend Lize to any one my friends planning a trip.

Hotel Review
Otjiwa Mountain Lodge

This unique, intimate and beautiful property will leave you speechless

Authenticity & Character
The elegance
Location
The position and view
Staff
Very professional and warm
Cleanliness & Comfort
Spotless and beautifully furnished
Activity Review
Etosha South to Okonjima
Etosha South to Okonjima
Namibia

We loved all the tips on the App. Where to stop, get fuel and the visit to the cheetah conservation fund

Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in Cape Town, South Africa | Replied on Jul 15, 2024

Hi Linda,
Thank you for the lovely feedback and kind words. I appreciate it.
I am delighted to hear that you enjoyed your overall trip to Namibia.
Thank you for trusting in me to book your special trip.
I hope to hear from you again in the near future.
Best Regards, Lize

Doing the Sossusvlei, Swahoomund and Damaraland land circuit with Vincent
Namibia | May 9 - May 25, 2024

Tom
Tom O.
Italy | Reviewed on May 28, 2024
Our trip consisted of Sossusvlei (2 nights), Swakopmund (2 nights) and Damaraland (3 nights)
We opted for a driver and guide and this was a significant part of the enjoyment of our trip. Vincent Taylor is not just a driver and guide but a senior person with in-depth knowledge and experience in Namibia and the region which provided us with deeper insight into Namibia and visiting places that other might miss. I would encourage others visiting Namibia to consider having a driver and guide...
Read more

Our trip consisted of Sossusvlei (2 nights), Swakopmund (2 nights) and Damaraland (3 nights)
We opted for a driver and guide and this was a significant part of the enjoyment of our trip. Vincent Taylor is not just a driver and guide but a senior person with in-depth knowledge and experience in Namibia and the region which provided us with deeper insight into Namibia and visiting places that other might miss. I would encourage others visiting Namibia to consider having a driver and guide since 80% of the roads we travelled on were not paved and distances between gas stations and facilities are far, driving around 5 hours every other days is tiring even as a passenger and if something happens having a local expert is helpful. Travelling on your own would be a completely different experience and much less interesting. The dunes of Sossusvlei are like a gigantic art installation with the changing light and shadows on the dunes with the unique vegetation and salt pans. The accommodations at the Desert Homestead Lodge were super with the roomy individual cabins. Swakopmund with its cooler temperatures was a relief from the heat, the Swakopmund Luxury Suites were comfortable and a good location. We would encourage visitors to do the combination cruise on the bay in the morning and the Sandwich Bay dune ride in the afternoon, both were memorable. Damaraland was unique to be staying among the boulders and going out one morning for tracking the desert elephants which we found and appreciated. Afternoons were too hot to do very much. We could have done with a less fancy accommodations at Camp Kipwe but it was very unique and beautiful. Travelling the roads and experiencing the vastness of Namibia was an experience in itself. The final accomodation at the Windhoek Luxury Suites was fine with a restaurant in a courtyard mall in the Spanish style was quite unique and enjoyable. The staff at all the accommodations were very helpful, friendly and professional.
The CapeTown portion of the trip was totally different. Staying at the Commodore next to the wharf was very handy for restaurants and shopping. Hotel staff were helpful and friendly was we were able to do most of the things that CapeTown is famous for. A great final stop on our very memorable trip.

Hotel Reviews
Premier OR Tambo Hotel

Great for being near the airport. Helpful and friendly staff. Nice rooms and a good restaurant.

Authenticity & Character
Friendly staff
Location
Near the airport
Staff
Very helpful
Cleanliness & Comfort
Desert Homestead Lodge

The setting of the hotel, the main building with a thatched roof and tasteful design and facilities. The rooms were large and very nicely done in a rustic way

Authenticity & Character
Unique design
Location
Beautiful setting
Staff
Very helpful
Cleanliness & Comfort
Swakopmund Luxury Suites
Swakopmund

Good location and helpful staff

Authenticity & Character
Nice place, very modern design
Location
Near the beach and restaurants
Staff
Staff were very helpful when we had some problems
Cleanliness & Comfort
Camp Kipwe
Windhoek

This is a top end hotel set among boulders on a hill in the desert and barely visible from a distance. Each hut has a outdoor bathroom that we liked. Bar at the top of the hill for sunsets. Food was great and staff were friendly and helpful.

Authenticity & Character
The hotel is part of the landscape, very unique and special
Location
Staff
Cleanliness & Comfort
The Windhoek Luxury Suites
Windhoek

Quite and peaceful.

Authenticity & Character
The restaurant neary by in a Spanish style mall was quite unique
Location
Staff
Cleanliness & Comfort
The Commodore Hotel
Cape Town

Our room overlooked the city and Table Mountain.

Authenticity & Character
Location
Being next to the wharf is probably the best location in Capetown because of the mall and the restaurants and bars near by
Staff
Very helpful with a few issues and needs that we had
Cleanliness & Comfort
Activity Review
Twyfelfontein Tour
Twyfelfontein Tour
Damaraland

Tracking the desert elephants was a great experience in a dry river bed. We did find the elephants and a few giraffe. The cultural center experience was interesting. The petroglyphs were interesting though the trail is a bit difficult. The organ pipes and black mountain were interesting but not as much as the other activities

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bianca Gersbach
Bianca
Bianca Gersbach
Local specialist in Cape Town, South Africa | Replied on May 29, 2024

Hi Tom,

I want to extend my heartfelt thanks for your detailed and insightful review of your trip to Namibia and Cape Town. Your feedback is incredibly appreciated.

I have to say, I share your love for both of these incredible destinations. Creating experiences like the one you had is exactly what makes me passionate about my job. It was truly a pleasure working with you, and I'm thrilled to hear that you enjoyed your journey.

Looking forward to assisting you with your future travel adventures!

Warm regards,
Bianca

Wonderful trip to Namibia
Namibia | May 2 - May 24, 2024

J
Joaquin M.
Costa Rica | Reviewed on May 25, 2024
We loved Namibia and our experience with Lucy and KimKim was great. She always was ready to help. The choice of lodges has excellent. Read more

We loved Namibia and our experience with Lucy and KimKim was great. She always was ready to help. The choice of lodges has excellent.

Hotel Reviews
River Crossing
Windhoek

A bit far away from restaurants and city center, Windhoek.

Authenticity & Character
Location
Better roads to get there.
Staff
Cleanliness & Comfort
Namib Desert Camping2Go

Stargazing and the silence at night is a plus. The tents are drivings distance from restaurants. It is one hour drive to Sesriem.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Swakopmund Sands
Swakopmund

Just in front of the beach and walking distance to restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grootberg Lodge

The view from the rooms is breathtaking.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Onguma Bush Camp
Etosha National Park

The waterhole in front of the rooms is a good point for birdwatching and animal photography. The have a tour to a hide for photography and birdwatching worth the time!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Okaukuejo Campsite
Etosha National Park

We stayed at the waterhole rooms, which is a plus. Animals come drink at all hours day and night: elephants, jiraffes, rhinos and others.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Okonjima Plains Camp
Otjiwarongo

100% recommended!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Waterberg Guest Farm
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Olive Grove Guesthouse
Windhoek
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Activities at Okonjima Nature Reserve
Activities at Okonjima Nature Reserve
Okonjima Nature Reserve

We booked leopard tracking and were lucky to see 2 of them!

Quality of Experience
Guides, Drivers and Staff
Transport
AfriCat Foundation
AfriCat Foundation
Okonjima Nature Reserve

Cheetahs are well taken care of.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Replied on Jun 18, 2024

Dear Joaquin

Thank you so much for your kind words! We're thrilled to hear that you loved Namibia and had a great experience with us (Salty Travel / Lucy) and KimKim. Your appreciation of the lodges means a lot to us. We hope to welcome you back for another adventure soon!

Warm regards,
Lucy

Namibia
Namibia | Apr 19 - May 5, 2024

M
Melanie K.
Canada | Reviewed on May 06, 2024
The group we went with was Namibia Safari and tours. The vehicle they set us up with was fantastic. We self drove just over 3000km. We had one wasted night as we feel we didn’t need the stop in Caprivi East, we could have gone straight to Chobe.
Namibia safari and tours set us up with maps and gps and helped make everything very smooth. We lost the license plate off the back of the car and they had a replacement by the afternoon. They gave us lots of local advice about what to expect on...
Read more

The group we went with was Namibia Safari and tours. The vehicle they set us up with was fantastic. We self drove just over 3000km. We had one wasted night as we feel we didn’t need the stop in Caprivi East, we could have gone straight to Chobe.
Namibia safari and tours set us up with maps and gps and helped make everything very smooth. We lost the license plate off the back of the car and they had a replacement by the afternoon. They gave us lots of local advice about what to expect on the roads.

Hotel Reviews
The Elegant Guesthouse
Windhoek
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Swakopmund Luxury Suites
Swakopmund

No privacy at all in the bathroom space

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Twyfelfontein Adventure Camp
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Etosha Safari Lodge
Okaukuejo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Onguma Bush Camp
Etosha National Park
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shametu River Lodge
Divundu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Homestead Lodge
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Camp Kwando
Kongola (Caprivi)
Authenticity & Character
The staff and the chef were fabulous
Location
Staff
Cleanliness & Comfort
Chobe Safari Lodge
Kasane

Just seemed huge after all of the smaller quainter places in Namibia. Very commercial.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Batonka Guest Lodge
Victoria Falls
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Chobe Safari
Chobe Safari
Namibia

Botswana seems to have a lot more tourists than Namibia. There is a dignity switch from German tourists to American and British tourist ms when you cross the border. Botswana seems way more commercial. If you like business and to be taken care of, you’ll prefer it here.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in Cape Town, South Africa | Replied on May 07, 2024

Hi Melanie,
Thank you for the detailed feedback on your trip and each accommodation, we appreciate it.
I am happy to hear that you enjoyed your overall trip to Namibia, Botswana and Victoria Falls.
Hope to hear from you again should you want to return to the beautiful Southern Africa or want to explore the amazing East Africa.
Best wishes, Lize

We were pleased with our Namibia trip
Namibia | Apr 7 - Apr 21, 2024

Zvonko
Zvonko D.
Slovenia | Reviewed on Apr 25, 2024
The summary first: in general, we are very pleased with our Namibia trip; it was a great experience and fulfilled our expectations. Let me now give some more detailed, constructive feedback and please keep in mind that this was our fourth trip with Kimkim. Positive things first:
- We were really satisfied with our guide/driver Pagge, who did his job without one mistake during our 14 days of traveling together. He was very experienced and knowledgeable, plus he gave us a lot of...
Read more

The summary first: in general, we are very pleased with our Namibia trip; it was a great experience and fulfilled our expectations.

Let me now give some more detailed, constructive feedback and please keep in mind that this was our fourth trip with Kimkim.

Positive things first:
- We were really satisfied with our guide/driver Pagge, who did his job without one mistake during our 14 days of traveling together. He was very experienced and knowledgeable, plus he gave us a lot of information even beyond classic information for tourists.
- All accommodations were fine. They were quite different in style (from tent style lodge to ordinary hotel) and we liked the diversity. Quite satisfied also with all arranged breakfasts and dinners!
- Most of the time the “intensity” of the trip was just optimal. Meaning that we had some activities every day (except first day), but we also had some free time for some rest or optional activities.

Not so optimal:
- If we compare with our previous Kimkim trips, preparations for this trip were “below Kimkim’s standards”:
o Starting with Kimkim platform: there were a lot of small mistakes (persistent wrong maps, inconsistency in texts, copy-past errors…)
o We needed several iterations before we came to acceptable plan (for example we asked for the driver at the very beginning…) and delays between iterations.
o Our contact Esther was always responsive and cooperative, but we believe that most of the time it was out of her power to fix the problems or to speed up the process.
- Additional surprise came when we got detailed plan from Namibian company executing the trip: plan was in several points different to the agreed Kimkim plan, but it was also more logical and more “executable”, so we accepted it.
o Important to add: during the trip we additionally tuned a trip a little and the trip was very good(!), so we are speaking here only about the preparation phase.
- It is not on us to judge what were the reasons for non-optimal preparation phase, but one simple explanation could be that Ester’s company was just not also the company later executing the trip

- We had one only operational “problem” at the beginning of our trip: we had Windhoek city tour planed for 10am on 8th April and we were waiting for a guide at the gate of the guesthouse. Nobody arrived, so at the reception we learned that they were just informed that the city was postponed till afternoon!? When we complained that we do not intend to wait for a guide the whole day in the hotel, we finally settled that we would meet with a guide by the church at 3pm and we later got originally planned city tour.

- Last comment is our subjective opinion that the whole trip was slightly overpriced. This opinion is based on our comparation with other three Kimkim trips (all of them were cheaper, but approximately same duration and all were including multiple internal flights) plus we learned during the trip that the cost of living in Namibia is quite low. Again, one simple explanation for the high cost could be that in this case just too many intermediate companies were involved.

To end in a positive tone: overall we were pleased with our Namibia trip.

Regards
Zvonko

Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Apr 26, 2024

Dear Zvonko

Thanks so much for your feedback, this is extremely valuable for us, especially coming from repeat Kim Kim clients such as yourselves. We will definitely use your feedback for future requests and it really helps us to continuously keep improving our tours and service

I'm so glad you and your wife had a great trip to Namibia, and we hope to see you again in a different destination.

Warm regards
Esther

The service we received throughout our trip w...
Namibia | Apr 15 - Apr 23, 2024

Michael
Michael G.
Australia | Reviewed on Apr 24, 2024
The service we received throughout our trip was amazing. From the start in Windhoek and the instruction guide from Maxine down to our airport return with Josef we could not have had a better time.
The planning and TravelKey app were fantastic - Anna at Spitzkoppen was great, Tim who flew the hot air balloon was funny and incredibly skillful while all the locations we stayed in were also excellent. Our tour guide in Swakopmund who took us to the dunes at Sandwich Bay - PJ Breytenbach - was...
Read more

The service we received throughout our trip was amazing. From the start in Windhoek and the instruction guide from Maxine down to our airport return with Josef we could not have had a better time.
The planning and TravelKey app were fantastic - Anna at Spitzkoppen was great, Tim who flew the hot air balloon was funny and incredibly skillful while all the locations we stayed in were also excellent. Our tour guide in Swakopmund who took us to the dunes at Sandwich Bay - PJ Breytenbach - was fantastic - very knowledgeable and passionate about the area and he was determined to ensure we had a fabulous experience. The vehicle we had was superb - my wife and I and our two friends whom we toured with cannot have been happier.

Hotel Reviews
Desert Homestead Lodge

This is such a fantastic location - great rooms, good food and very helpful staff. The views from our room and the sunsets were spectacular.

Authenticity & Character
Location
We were in the desert yet had a first class facility
Staff
Cleanliness & Comfort
Spitzkoppen Lodge
Spitzkoppe

The staff were fabulous, the room was excellent with memorable views and both great sun rise and sun set. We were in the desert but the facility was really outstanding with all the staff always ready to help.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in Cape Town, South Africa | Replied on Apr 24, 2024

Hi Michael, Anne, Tony and Jackie,
Thank you for the great feedback and for sharing the beautiful pictures taken on your trip to Namibia.
They all look amazing, and I am very happy to hear that you enjoyed your trip.
I hope to hear from you again someday should you wish to return to the amazing Southern Africa.
Take care.
Best wishes, Lize

Our self-drive trip to Namibia was amazing! W...
Namibia | Dec 16 - Dec 26, 2023

B
Bertrand-Xavier A.
Spain | Reviewed on Jan 01, 2024
Our self-drive trip to Namibia was amazing! We didn't have much time but still managed to visit Sossusvlei, Swakopmund, Etosha South and East, as well as Windhoek. Every stop along the route was worth it. Great vistas all over, very few people around, quality accommodations and the best roads we have seen in Africa so far. It was a great opportunity to get away from it all as a family. Of course, seeing all the animals in the national parks was the most memorable part of the trip: plenty... Read more

Our self-drive trip to Namibia was amazing! We didn't have much time but still managed to visit Sossusvlei, Swakopmund, Etosha South and East, as well as Windhoek. Every stop along the route was worth it. Great vistas all over, very few people around, quality accommodations and the best roads we have seen in Africa so far. It was a great opportunity to get away from it all as a family. Of course, seeing all the animals in the national parks was the most memorable part of the trip: plenty of lions, elephants, girafes, zebras, etc. We didn't know much about Namibia before but we are definitely recommending it to everybody now!

Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in Cape Town, South Africa | Replied on Jan 02, 2024

Hi Bertrand-Xavier,
Thank you for your wonderful feedback.
I hope your new year is filled with good friends, great adventures, and even better treats!
Happy New Year!
We appreciate it.
All the best, Lize

Everything was amazing! All the places all th...
Namibia | Nov 4 - Nov 19, 2023

Eirini
Eirini F.
Greece | Reviewed on Nov 21, 2023

Everything was amazing! All the places all the people, the organisation - everything is perfect!
I recommend it 100%! And I would do it over and over again!

Local specialist: Petru van Zyl
Petru
Petru van Zyl
Local specialist in Western Cape, South Africa | Replied on Nov 22, 2023

Hi Eirini,
Fantastic! So glad to hear your wonderful feedback and that you enjoyed your trip.
Hope to be of assistance again in the near future.
Best wishes, Petru

Worth every penny! Our trip was fantastic, it...
Namibia | Nov 4 - Nov 19, 2023

A
Aris P.
Greece | Reviewed on Nov 20, 2023
Worth every penny! Our trip was fantastic, it was planned in every detail. All the places we went were worth visiting. The lodges were fantastic as well as the services provided, the food and the activities. The car was very good. Thank you Petru for organizing an amazing trip for us. We will certainly get back to you to organize our next trip around there. Read more

Worth every penny! Our trip was fantastic, it was planned in every detail. All the places we went were worth visiting. The lodges were fantastic as well as the services provided, the food and the activities. The car was very good. Thank you Petru for organizing an amazing trip for us. We will certainly get back to you to organize our next trip around there.

Hotel Review
Hoodia Desert Lodge
Sesriem

Amazing rooms, great service, well decorated main building, nice swimming pool and nice food. 10/10 for this lodge

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Petru van Zyl
Petru
Petru van Zyl
Local specialist in Western Cape, South Africa | Replied on Nov 21, 2023

Hi Aris,
I am delighted to hear that you had great trip!
Your feedback is so valuable and glad to hear that you enjoyed the lodges you stayed at.
My pleasure and wonderful to hear that all worked out so well.
I hope to be of assistance again in the near future.
Best wishes, Petru

This is an unusual review in that KimKim mere...
Namibia | Oct 3 - Oct 12, 2023

Nigel
Nigel R.
United Kingdom | Reviewed on Oct 16, 2023
This is an unusual review in that KimKim merely acted as the introducer to a third party safari company, Ultimate Safaris Namibia that provided the Namibian safari experience for us in October 2023.
Originally, we booked a bespoke tour through KimKim in 2019 with a view to travelling to Namibia in the summer of 2020. Due to covid, that trip was cancelled but by then we had already paid KimKim a substantial deposit. Thankfully, KimKim are an extremely honest company and they kept our deposit...
Read more

This is an unusual review in that KimKim merely acted as the introducer to a third party safari company, Ultimate Safaris Namibia that provided the Namibian safari experience for us in October 2023.
Originally, we booked a bespoke tour through KimKim in 2019 with a view to travelling to Namibia in the summer of 2020. Due to covid, that trip was cancelled but by then we had already paid KimKim a substantial deposit. Thankfully, KimKim are an extremely honest company and they kept our deposit against a future booking. We tried again in 2021 but again that trip was cancelled.
We skipped 2022 and instead tried to book a Namibia trip for 2023. By then our requirements had changed and instead of preparing a bespoke trip for us, KimKim recommended a group tour through Ultimate Safaris Namibia which enjoyed great reviews but did not deal directly with the public.
The following is the review of our Ultimate Safaris Namibia experience as prepared by my wife.

Ultimate. What does it mean? Being the best or most optimal example of its kind.
Well that’s the best definition of the Ultimate Safaris Namibia experience that we have just enjoyed with our lead guide, Uzco.
Firstly the organisation, from being met by Uzco at our hotel all the way through to our return to our hotel Windhoek at the end of the trip was seamless and the attention to every detail was sublime.
At the outset we were joined by the two other couples on the Ultimate Safaris trip who were interested in all things safari, but, as well as wanting to enjoy seeing the animals, they loved birds as well. We had previously bought a pair of binoculars for the trip but really didn’t know which way round they needed to be used!! But, believe me, not long into our safari experience with the one and only Uzco, we very soon completely understood how to use the binoculars and were spotting birds with the others in our group.
Uzco made the trip memorable for us. It was such a wonderful wonderful experience. He was completely dedicated to the six of us, embracing our enjoyment, our well-being, and wanting to allow us the freedom to enjoy the trip at its best. He was the ultimate guide with a wealth of knowledge, both in the animal world, the bird and insect world as well as his knowledge of geography and geology. All of this knowledge that he gave to us added to the wonderful tapestry of what we were seeing unfolding before our eyes.
Can we also praise the various lodges selected by Ultimate Safaris Namibia for this group trip? All four lodges were outstanding in every way. The rooms were spacious and comfortable, the food was of an exceptionally high standard and staff extremely attentive and helpful.
Uzco is a dedicated professional guide who deserves all the praise and gratitude. We thank you so much for the experience, and of course the memories.

Local specialist: Carol-Jean Tap
Carol-Jean
Carol-Jean Tap
Local specialist in Windhoek | Replied on Nov 27, 2023

Dear Mr and Mrs Roth
Thank you very much for your review.
We are glad that after such a long time, you could finally travel to Namibia and enjoy this beautiful country.
We appreciate the review and hope KimKim can be of assistance to you again in the future.

Have a super day further.

Carol-Jean Tap

Namibia
Namibia | Jul 8 - Jul 18, 2023

K
kai r.
Finland | Reviewed on Jul 20, 2023

The Namibia travel experience was amazing. All places visited and stays overnight were special in one way or the other. Onguma was out of this world whereas Madisa was a lot more down to earth. I might change make some changes if I did it again, but that is the benefit of hindsight. Anyway, thank you for setting it up Lize.

Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in Cape Town, South Africa | Replied on Jul 21, 2023

Hi Kai,
Thank you for your wonderful feedback.
I am delighted to hear that you enjoyed your trip to Namibia.
Hope to hear from you again should you wish to return to the beautiful Southern Africa.
Take care.
Best wishes, Lize

We had a bad experience with a substandard lo...
Namibia | Jun 11 - Jun 29, 2023

M
Matt F.
Singapore | Reviewed on Jul 10, 2023

We had a bad experience with a substandard lodge suggested by kimkim. Our concerns and criticisms were brushed aside rather than addressed. I would not entrust kimkim with my travel plans again.

Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in Cape Town, South Africa | Replied on Jul 20, 2023
Hi Matt,
Thanks for the feedback. I am sorry to hear your experience at the lodge in question tainted your 14-day trip, which you otherwise described as an amazing experience. I’d like to draw your attention to the fact that your complaint was certainly not brushed aside. It was addressed on the KimKim platform in a message to you that remains on the system as unread. I can assure you we take all comments & observations from clients, (both positive & negative), very seriously and do give...
Read more

Hi Matt,
Thanks for the feedback. I am sorry to hear your experience at the lodge in question tainted your 14-day trip, which you otherwise described as an amazing experience. I’d like to draw your attention to the fact that your complaint was certainly not brushed aside. It was addressed on the KimKim platform in a message to you that remains on the system as unread. I can assure you we take all comments & observations from clients, (both positive & negative), very seriously and do give them the appropriate attention. Suppliers are made to respond, and any lessons learned in the process are taken on board.
Kind Regards, Lize

Organization was excellent - quality of lodge...
Namibia | Apr 28 - May 6, 2023

S
Sandro P.
Italy | Reviewed on May 07, 2023
Organization was excellent - quality of lodges and activities. All superb Read more

Organization was excellent - quality of lodges and activities. All superb

Hotel Reviews
Zebra Kalahari Lodge
Intu Afrika Kalahari Private Reserve
Authenticity & Character
Food could be better, rooms might nneed some renovation
Location
In the middle of Kalahari desert, great landscape
Staff
All very gentle
Cleanliness & Comfort
Room should be a bit cleaner
Namib Outpost
Windhoek

Just opened, location and view superb, rooms super. Just excellent, staff amazingly friendly. Great food

Authenticity & Character
Location
Great view on Namib desert
Staff
All friendly and professional and always available. Rian, Sameel, Hendrik and Josie just amazing
Cleanliness & Comfort
Just perfect
Strand Hotel Swakopmund
Swakopmund

Very good after few days in the desert

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Twyfelfontein Adventure Camp

Great location - very nice atmosphere, good food, great staff

Authenticity & Character
Location
In the middle of Damaraland, great sunset deck
Staff
Cleanliness & Comfort
Ongava Tented Camp
Etosha

Just a fantastic experience

Authenticity & Character
Location
In the middle of Ongava reserve - elephants and rhynos coming to drink in front of us
Staff
Cleanliness & Comfort
Local specialist: Petru van Zyl
Petru
Petru van Zyl
Local specialist in Western Cape, South Africa | Replied on Jun 11, 2023

Hi Sandro,
So glad to hear that you enjoyed your holiday in Namibia and that all went well.
Thank you very much for your valuable feedback about the lodges you stayed at.
Best wishes, Petru

Our guide Pietrus was the best. Loved the lo...
Namibia | Apr 11 - Apr 16, 2023

Peter
Peter L.
Brazil | Reviewed on May 02, 2023
Our guide Pietrus was the best. Loved the lodge. It went smooth all the way around Read more

Our guide Pietrus was the best. Loved the lodge. It went smooth all the way around

Hotel Review
Mushara Outpost
Etosha National Park, Etosha, Namibia

Excellent place all the way around. I could spend a year there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bianca Gersbach
Bianca
Bianca Gersbach
Local specialist in Cape Town, South Africa | Replied on May 02, 2023

Hi Peter,

Thank you so much for the review. I am extremely happy that you had a wonderful time in Namibia and appreciate your photo's.

Hope to hear from you in the future.

Kind regards,
Bianca

Arranged were very good. Suggestion: west Etos... would have loved to stay at Etosha village lodge. Rest were perfect.
Namibia | Oct 8 - Oct 19, 2022

G
Gurjit K.
Columbus, OH | Reviewed on Oct 20, 2022
Arrangeywere very goid. Suggestion: west Etosha park- would have loved Etosha village lodge by the gate. Read more

Arrangeywere very goid. Suggestion: west Etosha park- would have loved Etosha village lodge by the gate.

Hotel Reviews
Am Weinberg Boutique Hotel
Windhoek

Very good. Great service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sossusvlei Lodge
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Swakopmund Luxury Suites
Swakopmund
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Twyfelfontein Country Lodge
Khorixas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Taleni Etosha Village
Outjo
Authenticity & Character
Location
Staff
Mushara Lodge
Tsumeb
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Stephanie Louw
Stephanie
Stephanie Louw
Local specialist in Cape Town, South Africa | Replied on Oct 24, 2022

Thank you for taking the time to write a review! I am so happy that you had a great time and hope to welcome you back in future!

Namibian AdventureTo Lize Enderstein and Ci...
Namibia | Aug 28 - Sep 30, 2022

Peter
Peter L.
New Zealand | Reviewed on Oct 05, 2022
Namibian Adventure To Lize Enderstein and Cindy Botha, a huge THANK YOU !! We have just returned from a 33 day, Namibia self drive, which was initially scheduled for 2020. Cindy and Lize you have had to contend with postponing our trip by, first one, then two years. You have always been informative, accomodating, courteous and prompt with all our correspondence. Your Kimkim appointed travel consultant Pepe, who met us at the airport to send us off, was also very helpful and... Read more

Namibian Adventure

To Lize Enderstein and Cindy Botha, a huge THANK YOU !!

We have just returned from a 33 day, Namibia self drive, which was initially scheduled for 2020. Cindy and Lize you have had to contend with postponing our trip by, first one, then two years. You have always been informative, accomodating, courteous and prompt with all our correspondence. Your Kimkim appointed travel consultant Pepe, who met us at the airport to send us off, was also very helpful and informative.

Although we provided the skeleton of the trip from Windhoek via, Sossusvlei, Swakopmund, Twyfelfontein, Etosha, Caprivi, Waterberg, Erindi and finally Witvlei, your choices of accomodation and the comprehensive itinerary booklet, with suggested activities were excellent. You left nothing to chance, so there were no unpleasant surprises. On the contrary, our accomodation was, without fail perfectly matched to our budget and in all cases exceeded our expectation.

Our trip has so many highlights, however, two need special mention, our first night at Namibgrens Guest Farm with their quirky accomodation and friendliness and Fishermans Guesthouse for their kind hospitality and a truly delicious meal. We come away from Namibia with such a positive impression of the place and its people. All our hosts, staff and the public have been helpful and fun to deal with. It is difficult to imagine an improvement to what has been a wonderful Namibian adventure.

To Lize, Cindy and Kimkim, thank you again,
Peter, Wendy, Jon and Jan Lorentz.

Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in Cape Town, South Africa | Replied on Oct 05, 2022

Hi Peter, Wendy, Jon and Jan,
Thank you so, so much for the beautiful review and amazing feedback.
Namibia is an amazing country, and I am happy that your holiday was special.
I hope to hear from you again in the near future when you decide to return to Southern Africa.
Take care and keep well.
Best Wishes, Lize