Kimkim Trip Reviews for China

4.9
Based on 25 ratings
Read 25 verified reviews by travelers who booked their trip to China on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Amazing experience!
China | Jul 19 - Jul 27, 2024

D
Dominic W.
United Kingdom | Reviewed on Jul 28, 2024

Our experience from start to finish was truly amazing. Our local specialist, Heidi, did a great job accomodating all our requests, including requirements from our 2 year old, and planned us an unforgettable experience. Both our guides for each city were very knowledgeable, friendly and accommodating. They went above and beyond for our needs. Thank you so much to all the team!

Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Jul 29, 2024

Hi Dominic,
Greetings from Heidi , so happy you enjoyed your family trip in China.
On behalf of KK and all my team members, I extend our heartfelt gratitude to you. The door of friendship in China is always open to you. We hope that when EVE grows up, you will bring her to China again. Our sincerest blessings to your family; may you all be safe and well. Looking forward to seeing you on your next trip.
Best Regards
Heidi

Fantastic Tour of the highlights of Eastern C...
China | Jul 14 - Jul 21, 2024

Aneri
Aneri P.
San Francisco, CA | Reviewed on Jul 23, 2024
Fantastic Tour of the highlights of Eastern China My husband and I took a one-week tour of Shanghai, Xi-An, and Beijing and I can't recommend enough. First, China is not an easy country to navigate if you don't have the local apps or speak Chinese, so we felt very comfortable being guided and having someone else figure out our ticketing, lines, etc. I honestly don't think we would have figured out how to see the Terracotta Warriors without them! The guides were all fantastic, and I was... Read more

Fantastic Tour of the highlights of Eastern China

My husband and I took a one-week tour of Shanghai, Xi-An, and Beijing and I can't recommend enough. First, China is not an easy country to navigate if you don't have the local apps or speak Chinese, so we felt very comfortable being guided and having someone else figure out our ticketing, lines, etc. I honestly don't think we would have figured out how to see the Terracotta Warriors without them! The guides were all fantastic, and I was particularly touched by Edward's help in finding great vegetarian restaurants for us in Beijing. The hotels were all very nice and comfortable. Heidi is super responsive and communicative and I felt very supported and comfortable throughout the entire trip end to end. Next time I would love to go to Western China with Kim Kim!

Hotel Reviews
Sunrise On The Bund
Authenticity & Character
Location
Nice hotel, but a little far from the Bund
Staff
Cleanliness & Comfort
Xi'an Eastern House Boutique Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Novotel Peace Beijing
Beijing
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Shanghai City Tour with the  Jade Buddha Temple, Jin Mao Tower and the Bund
Full Day Shanghai City Tour with the Jade Buddha Temple, Jin Mao Tower and the Bund
Shanghai
Quality of Experience
Food
Lunch stop was not part of the tour, so had to request it when we got hungry
Guides, Drivers and Staff
Transport
A Glimpse into China's Imperial Past: the Fobidden City
A Glimpse into China's Imperial Past: the Fobidden City
Beijing
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day with  Terracotta Warriors and  Muslim Street in Xi'an
Full Day with Terracotta Warriors and Muslim Street in Xi'an
Xi'an
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Walking tour through the Hutongs
Walking tour through the Hutongs
Beijing

Though it was nice to meet a local community, I wouldn't have selected this tour. I found it a little boring.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Temple of Heaven
Explore the Temple of Heaven
Beijing
Quality of Experience
Guides, Drivers and Staff
Transport
Full day with Great Wall and Changling Tomb in Beijing
Full day with Great Wall and Changling Tomb in Beijing
Beijing

This was my favorite tour. I especially enjoyed the Changeling Tomb as the museum is very nice and it was not so crowded. And of course, the Great Wall!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Jul 23, 2024

Dear Aneri,

Hope you are doing great.Thank you for sharing your unforgettable experience with us. We're glad to hear that you had a fantastic tour of Eastern China and that our guides and services met your expectations. We understand that navigating China can be challenging, and we're happy to hear that we were able to make your trip more comfortable and enjoyable. We look forward to having the opportunity to organize another adventure in China in the future.

Warm regards from China,
Heidi

China trip
China | Jul 14 - Jul 21, 2024

Sangram
Sangram P.
San Francisco, CA | Reviewed on Jul 22, 2024

Enjoyable, well-organized tour with friendly and knowledgeable guides. My wife and I had a great time and would highly recommend.l this service.

Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Jul 30, 2024

Dear Sangram,

Hope you are doing great and thank you for your kind words. We're delighted to hear that you had an enjoyable and well-organized tour with our friendly and knowledgeable guides. We appreciate your recommendation and hope to welcome you both back on another adventure soon.

Best regards from China,
Heidi

Excellent trip to Japan and China.
China | Jun 1 - Jun 15, 2024

C
C V.
Knoxville, TN | Reviewed on Jun 20, 2024

Excellent trip to Japan and China. Carol made it very easy to complete schedule according to our like and adjusted itinerary favorable to us. Tour guides in Japan and China were very good communicators, knowledgeable of the sites visited, and again adjusted itinerary to complete an amazing trip.

Local specialist: Carol Wang
Carol
Carol Wang
Local specialist in China | Replied on Sep 09, 2024

Hi, CV
Thank you so much for your wonderful review! I am thrilled to hear that you had an excellent trip to Japan and China. It’s great to know that I was able to tailor the itinerary to your preferences and that our tour guides provided you with insightful and enjoyable experiences.

I strive to ensure our clients have memorable adventures, and your feedback reassures me that I am on the right track. If you ever plan another trip or have any questions, please don’t hesitate to reach out. I would love to assist you again!

My China Trip Review
China | May 27 - Jun 3, 2024

Arun
Arun C.
Seattle, WA | Reviewed on Jun 14, 2024
I had a truly wonderful and unforgettable trip to China. As a solo traveler with limited time and no knowledge of the language, I was initially worried. However, Heidi was incredibly patient and accommodated all my requests to visit Beijing, Xi'an, and Shanghai, ensuring that the hotels met both my quality and budget needs. In each city, I was met by a driver and guide promptly at the airport and taken to my hotel for much-needed rest. In Beijing, my guide Ms. Niki gave me an amazing tour,... Read more

I had a truly wonderful and unforgettable trip to China. As a solo traveler with limited time and no knowledge of the language, I was initially worried. However, Heidi was incredibly patient and accommodated all my requests to visit Beijing, Xi'an, and Shanghai, ensuring that the hotels met both my quality and budget needs.

In each city, I was met by a driver and guide promptly at the airport and taken to my hotel for much-needed rest. In Beijing, my guide Ms. Niki gave me an amazing tour, sharing the history in a fascinating way. In Xi'an, my guide Zoe provided an excellent tour of the Terracotta Warriors and explained their significance wonderfully. In Shanghai, my guide Mr. Run Liu took me to various exciting spots around the city.

Throughout my trip, Heidi consistently checked in to ensure I was having a great time. I had an absolute blast and thoroughly enjoyed every moment of the trip. I highly recommend this experience to others."

Hotel Reviews
SSAW Garden Hotel Beijing
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Courtyard Shanghai Xujiahui
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Jun 15, 2024

Thank you for your appreciation and trust in our work. Sending you all the best wishes, and hope to see you on our next trip.

This is my first time booking with Kim Kim an...
China | Mar 4 - Mar 23, 2024

Julio
Julio F.
Flagami, FL | Reviewed on Apr 01, 2024
This is my first time booking with Kim Kim and by all means it WON'T be the last. Heidi did an excellent job on making sure everything was in point, answering all the questions and always be there when needed.
Heidi THANK YOU so much for such outstanding job. my family and I brought all these great memories from the trip and in a great part thanks to you.
we'll talk again very soon...
Julio Cesar.
Read more

This is my first time booking with Kim Kim and by all means it WON'T be the last. Heidi did an excellent job on making sure everything was in point, answering all the questions and always be there when needed.
Heidi THANK YOU so much for such outstanding job. my family and I brought all these great memories from the trip and in a great part thanks to you.
we'll talk again very soon...
Julio Cesar.

Hotel Reviews
Shibuya Tokyu REI Hotel
Tokyo

Excellent place clean and the people very nice

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sakurai
Kusatsu

We just love it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Royal Pacific Hotel and Towers
Hong Kong

Excellent location and the staff awesome!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Apr 02, 2024

Dear Julio,

Hope you are doing fantastic.

Thank you so much for your kind feedback and for choosing Kim Kim for your trip. We're thrilled to hear that your experience with us exceeded your expectations .We are also so happy with that you and your family brought back great memories from this trip.It is our great honor and pleasure to play a part in creating those memorable experiences for you and your family.

We look forward to assisting you again in the future and creating more unforgettable adventures together.

Warm regards,
Heidi

Had an amazing well organised trip, Heidi did...
China | Sep 16 - Sep 30, 2023

R
Richard D.
United Kingdom | Reviewed on Oct 01, 2023

Had an amazing well organised trip, Heidi did a great job of suggesting hotels and excursion ideas, overall preparation and ongoing support was very strong. China is a beautiful country, people were lovely and friendly. Also appreciated all my local guides Alice (Beijing), Tracy (Xian), Kevin (Chengdu), Eric Fan (Guilin) and Run Liu (Shanghai). Would recommend.

Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Oct 12, 2023

Hi Richard,

Thank you very much for the positive feedback! We are thrilled to hear that you had a fantastic vacation in China. It brings us great joy to know that you enjoyed your time, and we are especially delighted to hear that you have enjoyable time with all of you local guides. China is a beautiful and colorful country with rich cultural and natural beauty.

Welcome you back to China again in the future.

Warmest regards,
Heidi

Fantastic!
China | Jan 8 - Jan 15, 2020

D
David L.
San Francisco, CA | Reviewed on Jan 16, 2020

I had a great time in China. My tour guides were great! Shout out to the guides Yan, Fish Lee, and Run for the great service. Also, the drivers got us to each location safe and sound and they are very much appreciated. I really enjoyed all of our sightseeing locations. One of my most memorable activities was the dumpling making class in Xi’an. The local family was very nice and cooked some very delicious dishes for us. Great hospitality! Overall, I had a very positive experience booking with KimKim, who referred us to Peicy, our travel consultant, and I am looking forward to our next trip!

Local specialist: Peicy Wang

Awesome Family Adventure in China!
China | Dec 11 - Jan 6, 2020

M
May Y.
| Reviewed on Jan 14, 2020
Peicy helped us organized a fantastic 4 weeks trip to China. This was not an easy task as there were 7 of us in the group, ages 11 to 91. We covered four provinces with one plane ride and many train journeys including an over night train. It was flawless. We loved the hotels that she arranged for us in many great places. They were all unique and allowed for very easy walk to food and sites. I speak fluent Chinese, so do my parents who came in the trip. Her recommendation for places where we... Read more

Peicy helped us organized a fantastic 4 weeks trip to China. This was not an easy task as there were 7 of us in the group, ages 11 to 91. We covered four provinces with one plane ride and many train journeys including an over night train. It was flawless. We loved the hotels that she arranged for us in many great places. They were all unique and allowed for very easy walk to food and sites. I speak fluent Chinese, so do my parents who came in the trip. Her recommendation for places where we should still have a guide was excellent. The whole plan was slow enough for the grandparents and interesting enough for us and the kids. All the guides were very knowledgable and patient with our big family, especially Alvin in Kunming and Baima in Shangrila. All the drivers were very punctual and helpful, especially the one in later part of Yunnan. We couldn't thank Peicy enough for her help! Thank you so much for helping us with such a wonderful once in a life time experience! Kim Kim is very good at finding local experts to make your trip fantastic.

Local specialist: Peicy Wang

Need to go back to this strange and mysterious country
China | Oct 15 - Oct 24, 2019

P
PAUL B.
United Kingdom | Reviewed on Oct 30, 2019
Hello Kim Kim
The trip in itself was unusual to the places where general visitors go to .that said the trip schedule was excellent in its execution. From arriving at Beijing Four days of non stop activity with our Guide Tom. to the Bullet Train to Zibo ( I have to compliment the Chinese railway , a pleasure to ride on a fantastic train in total comfort ) Meeting Chris who was the most enlightened guide that my Grandson has met .
Then to Qingdao where we met Eden , I personally had an...
Read more

Hello Kim Kim
The trip in itself was unusual to the places where general visitors go to .that said the trip schedule was excellent in its execution. From arriving at Beijing Four days of non stop activity with our Guide Tom. to the Bullet Train to Zibo ( I have to compliment the Chinese railway , a pleasure to ride on a fantastic train in total comfort ) Meeting Chris who was the most enlightened guide that my Grandson has met .
Then to Qingdao where we met Eden , I personally had an excellent time with him as he is a teacher and we spoke about the way he could get his students to understand English better .
Then to Shenyang , all of the train trips and Internal flights were great.
Wherever we went we met the most courteous children , good for the future .
The places we visited for my grandson were the best he had ever seen ( thankyou for that ).
The hotels were pretty ok , The Shangri la was TOP SHOP. Food was interesting but we entered into the spirit and eat a lot of what was on offer.
Kim Kim Thank you for a well organised Holiday with excellent representatives at each city to meet us .
Paul Baker

Local specialist: Alice Fu
Alice
Alice Fu
Local specialist in Beijing,China | Replied on Nov 01, 2019

Hi Paul,
Thank you kindly for your review! It was my pleasure to organize your trip and I'm delighted that you had an amazing time in China.
I look forward to welcoming you and your family again to China.
All the best,
Alice

Chengdu City & Pandas - 4 Days
China | Oct 9 - Oct 12, 2019

C
Christopher B.
United Kingdom | Reviewed on Oct 15, 2019
I have recently returned from the 4 day Chengdu tour and I cannot recommend it highly enough.
The service provided by KimKim was first class from the minute I enquired about the tour on-line, Lemon my first point of contact was very helpful with any questions or concerns I had,
Andie the tour guide and my driver were both excellent and their local knowledge made the trip extra enjoyable.
The highlights were definitely seeing the Giant Pandas which I personally feel was one of the best...
Read more

I have recently returned from the 4 day Chengdu tour and I cannot recommend it highly enough.
The service provided by KimKim was first class from the minute I enquired about the tour on-line, Lemon my first point of contact was very helpful with any questions or concerns I had,
Andie the tour guide and my driver were both excellent and their local knowledge made the trip extra enjoyable.
The highlights were definitely seeing the Giant Pandas which I personally feel was one of the best experiences I've had, the Giant Leshan Buddha was also immensely impressive and well worth seeing. Finally a massive bonus for me was the Sichuan food which is very flavoursome if somewhat spicy and the tour guides knowledge of local eateries was unquestionable. 5*

Local specialist: Daniel Hao
Daniel
Daniel Hao
Local specialist in Zhengzhou, China | Replied on Oct 20, 2019

Hi Christopher,

Many thanks for your review, and we are so happy that you enjoyed the tour!
Hope we can have the chance to provide the services for you in the future.

Best regards,
Lemon

China
China | Sep 16 - Oct 2, 2019

J
Janet T.
United Kingdom | Reviewed on Oct 06, 2019

Could not recommend Kim Kim enough, service start to finish was 1st class

Local specialist: Max Yang
Max
Max Yang
Local specialist in Guilin | Replied on Nov 21, 2019

Hi Janet,
Thank you so much for your kind words, I'm so happy you both had a great time in China! It was a real pleasure to organize your trip!
All the best,
Max

china scenery and food from guanzhou
China | Aug 29 - Sep 8, 2019

T
tim b.
New Zealand | Reviewed on Sep 14, 2019
It made things so much easier to be met and have our visits organised and explained, when in a foreign country and you don't speak the language it is often difficult to know shown how things work even train stations! The guides Max arranged were helpful and welcoming, and keen to answer questions and give us a glimpse into life in China as well as just the 'sights'. The mountains in Zhangjajie and Guilin and the incredible Terracotta Warriors also played their parts! The cooking class in... Read more

It made things so much easier to be met and have our visits organised and explained, when in a foreign country and you don't speak the language it is often difficult to know shown how things work even train stations!

The guides Max arranged were helpful and welcoming, and keen to answer questions and give us a glimpse into life in China as well as just the 'sights'. The mountains in Zhangjajie and Guilin and the incredible Terracotta Warriors also played their parts!

The cooking class in Guilin was fun and the aubergine (eggplant) dish especially tasty, but the spread we had during the dumpling class in Xi'an was the biggest highlight, and the conversation (almost all translated by our guide) was fascinating.

Local specialist: Max Yang
Max
Max Yang
Local specialist in Guilin | Replied on Sep 16, 2019

Hi Tim,
Thank you so much for your kind review. It was my pleasure to organize your trip and it was so nice to meet you in person in Guilin!
I look forward to welcoming you again to China.
Best wishes,
Max

China's Ancient Capitals & Yangtze River Cruise - 13 Days
China | Jul 20 - Aug 4, 2019

Jaymin
Jaymin P.
United Kingdom | Reviewed on Aug 28, 2019
I was looking for a personalised private tour for my son (8yrs old) and I, as we take adventure holidays over summer every year to a new country. Kimkim and Alice / Lemon, really helped make the planning of this trip to China, both special and memorable with there arrangement of standout guides in each location. The communication which was constant and fluid from the start to very small tweaking at the end made using this service a real game changer for me. I travel on many type of trips year... Read more

I was looking for a personalised private tour for my son (8yrs old) and I, as we take adventure holidays over summer every year to a new country. Kimkim and Alice / Lemon, really helped make the planning of this trip to China, both special and memorable with there arrangement of standout guides in each location. The communication which was constant and fluid from the start to very small tweaking at the end made using this service a real game changer for me. I travel on many type of trips year round, this being fantastic for tour arrangements compared to the expensive tour travel agents I've used local to me.

Due to hotel costs being higher through Kimkim (inc fee) and the selection on offer, I decided to book hotels myself. However, the overall cost still worked out better then what a foreign firm was quoting. I was very happy being able to split this arrangement and customise exactly what I wanted assistance with. Superb.

We had 16days around China with the standout parts of each trip besides the main tourist attractions (which we did) where the following making the trip stand out even more:

Beijing - tour guide and Thai chi classes
Xian - cycle ride around the city wall
Chengdu - cooking classes and hotpot choice of restaurant, went there both days for dinner
Guilin - caves, great to cool down in the summer heat and city walk around the sites
LongSheng, - hike in the rice fields and eating rice/chicken cooked in bamboo
Yangshuo - bamboo rafting, kung fu lesson in the park, cooking class
Tunxi - tube rafting and hiking Huangshan

We were collected in each location by our English speaking guide making sure we were comfortable all the time, even helping us order our lunch, which I must save was truly a great experience in ever location. KingKong (Beijing) and Abby (Chengdu) were brilliant in making sure my 8 year old was enjoying himself and enjoying the trip which really made a big difference.

Overall I just felt very happy and content from the start, deciding which places to visit, to planning the route, and tweaking with my own activities. Best way I found to date to plan a trip. Will be using this service again, in fact, already am for big south America trip.

Local specialist: Alice Fu
Alice
Alice Fu
Local specialist in Beijing,China | Replied on Sep 05, 2019

Hi Jaymin,
We are so happy that you enjoyed the tour, and many thanks for your valuable feedbacks.
We will work better and better to provide the best services as we can.:)
Best regards,
Alice

3 days in Beijing
China | Jun 5 - Jun 10, 2019

P
Pamela S.
Gilbert, AZ | Reviewed on Jun 18, 2019

Our guide Mr. King Kong was Fabulous! He was fun, engaging and very knowledgeable about the history of China. He was also an excellent photographer as we were able to take some unique shots we would have otherwise missed.
5* highly recommend!

Local specialist: Alice Fu
Alice
Alice Fu
Local specialist in Beijing,China | Replied on Jun 28, 2019

Hi Pamela,
Thank you kindly for your review! It was my pleasure to organize your trip and I'm delighted that you had an amazing time in China.
I look forward to welcoming you and your family again to China.
All the best,
Alice

China Holiday
China | Jun 2 - Jun 9, 2019

Gary
Gary C.
Australia | Reviewed on Jun 14, 2019
I d just like to thank Lemon and the team from kimkim for a such a well organised tour of China ! My three guides Jerry, Candy and Danny treated me very well and spoke clear English fluently. My first guide Jerry, showed me the highlights of Beijing, the Great Wall, Tiananmen Square, Forbidden City, a rickshaw ride and visit to a local family and the summer palace. The second guide Candy, she was very experienced and knowledgeable about her tour in Xian, Terracotta Warriors, Museum, old... Read more

I d just like to thank Lemon and the team from kimkim for a such a well organised tour of China ! My three guides Jerry, Candy and Danny treated me very well and spoke clear English fluently. My first guide Jerry, showed me the highlights of Beijing, the Great Wall, Tiananmen Square, Forbidden City, a rickshaw ride and visit to a local family and the summer palace. The second guide Candy, she was very experienced and knowledgeable about her tour in Xian, Terracotta Warriors, Museum, old pergoda , calligraphy class andMuslim quarter. My third guide Danny in Guilin, he took me to Reed Flute Cave, Elephant trunk hill , the Li River and moon hill. My guides were brilliant hosts and they all enhanced my China experience. The accommodation recommended and booked by Lemon was exceptional I can not recommend them all highly enough
Once again thankyou
Gary Crettenden

Local specialist: Daniel Hao
Daniel
Daniel Hao
Local specialist in Zhengzhou, China | Replied on Jun 24, 2019

Hi Gary,

Thank you very much for your feedback, much appreciated!
Glad you had a nice time during your trip in China, and hope you left with some nice memories!
I'll always be at your services and please note that it has been a great honor to me being here as your local travel expert. I wish you the best of luck in future travels! We look forward to adventuring with you again for next time.
Best regards,
Lemon

China 2019
China | May 20 - May 27, 2019

S
Shiru H.
Laguna Niguel, CA | Reviewed on May 30, 2019
I ran into KimKim while researching our trip to China and thought I'd just send an email to see what happens. Max's prompt, professional, and thoughtful response immediately got my attention. Working closely together, Max pieced together an itinerary that would work for a family of three with various interests and schedules. His honesty and patience sets him apart from the others. He answered every question, was meticulous and never pushy.
During our trip he checked in from time to time to...
Read more

I ran into KimKim while researching our trip to China and thought I'd just send an email to see what happens. Max's prompt, professional, and thoughtful response immediately got my attention. Working closely together, Max pieced together an itinerary that would work for a family of three with various interests and schedules. His honesty and patience sets him apart from the others. He answered every question, was meticulous and never pushy.
During our trip he checked in from time to time to make sure we're in good care, and monitored our guides and drivers on their punctuality and performance. We owe Max a most memorable trip to China.
Locally, our hardworking Beijing guide Dina and Shanghai guide Run led us through thousands of years of history, from palace life in imperial China to trendy style at the Bund. The distance we traveled was short in geography but long in time. With very different personalities and work styles, they taught us to appreciate the old and new China, and what to look ahead.
Thanks to Max, KimKim, Dina, and Run, this was our first visit to China but for sure not the last one!

Local specialist: Max Yang
Max
Max Yang
Local specialist in Guilin | Replied on Jun 06, 2019

Hi Shiru,
Thank you kindly for your review! It was my pleasure to organize your trip and I'm delighted that you had an amazing time in China.
I look forward to welcoming you and your family again to China.
All the best,
Max

China GP and Tour
China | Apr 11 - Apr 22, 2019

N
Nino C.
Australia | Reviewed on May 21, 2019
On the whole, a very nice trip. The guides put a real lot of insight into the places we visited which made the trip extra special and their local knowledge helped us find our way around as well as find some really good places to eat. I especially appreciated Max's efforts in speedily resolving some of the issues we had along the way. A couple of small things I didn’t like .
1) the train trip from Xi’an to Bejing was too long and would have preferred to have been booked either on the...
Read more

On the whole, a very nice trip. The guides put a real lot of insight into the places we visited which made the trip extra special and their local knowledge helped us find our way around as well as find some really good places to eat. I especially appreciated Max's efforts in speedily resolving some of the issues we had along the way.

A couple of small things I didn’t like .
1) the train trip from Xi’an to Bejing was too long and would have preferred to have been booked either on the express train or taken a flight.
2) didn’t like being dropped off at the domestic airport or train station 3 hours before our flight.

All of the guides were good but thought Rocky (Beijing) and Kevin(Zhangjiajie) were the 2 standouts for going that bit extra in flexibility and providing extra activities outside of the itinerary which we were interested in. Angela(Beijing) was also a great guide too and gave us a full day of activities.

Lastly, all of the hotels you suggested were fantastic .

We would love to come back one day to see the Li River and visit Shanghai.
I would definitely book again through Kim Kim and would not hesitate in recommending it to any of my friends and family.

Local specialist: Max Yang
Max
Max Yang
Local specialist in Guilin | Replied on Jun 04, 2019

Hi Nino,
Thank you kindly for your review! It was my pleasure to organize your trip and i'm happy to hear that you had great time.
Sorry for the train and the drop off issue, we must do better next time.
Looking forward to your trip to Guilin (my hometown), the Li River is truly beautiful,
All the best!
Max

9 days in China
China | Mar 18 - Mar 26, 2019

R
Raymond W.
Australia | Reviewed on May 05, 2019
We were looking around for private tours that would tailor to our preferences for China and found Kimkim on the internet.
Our initial consultant was very attentive to all the communication and was happy to many small changes to the itinerary to suit our needs and budget. The process was smooth and saved us a lot.of time planning our own accommodation, ticket and transportation bookings etc...
The only issue we had was that we had a flight scheduled from Xian to Shanghai in which we had...
Read more

We were looking around for private tours that would tailor to our preferences for China and found Kimkim on the internet.
Our initial consultant was very attentive to all the communication and was happy to many small changes to the itinerary to suit our needs and budget. The process was smooth and saved us a lot.of time planning our own accommodation, ticket and transportation bookings etc...
The only issue we had was that we had a flight scheduled from Xian to Shanghai in which we had advised to have our seats booked sitting towards the front with window seat if possible. This was noted by the consultant but upon turning up to the airport with our private tour guide, we had found out that not only we didn't have our seats by the window, my husband and I were also seated in different rows which annoyingly we couldn't even change at the airport (was told they didn't have any available, despite the fact that we were one of the first to check in based on our tickets).
The private tour guides that we had in Beijing, Xian and Shanghai/Suzhou were all good and knowledgeable, with our tour guides Tom and Jessica for Beijing and Xian were standouts. We'd highly recommend private tours so you can skip most queues and have your own private vehicle to travel in. It was also super flexible and us being sick for the first couple of days, our tour guide and driver were more than happy to move things around for us.
The highlights for us were definitely the Great Wall of China, and since we arrived early in the morning as per your guides recommendation, there were barely a sight of tourists on the section we visited, so it was quite a nice experience as we got the wall to ourselves for almost half an hour. Another great highlight was the Terra Cotta warriors which were just surreal when we got there. Our tour guide had so much knowledge and she just knew almost everything about the history when we asked her questions!! We'd highly recommend Kimkim even though we had a small hiccup (which they apologised and did make up later on)! The private tours have many benefits and one of it also includes the great local food that our tour guides did not hesitate to recommend us, which often in big tours you don't really get.

Local specialist: Alice Fu
Alice
Alice Fu
Local specialist in Beijing,China | Replied on Jun 14, 2019
Hi Raymond, Thank you very much for taking the time to share your priceless feedback with me and with my future travelers. It's a great opportunity to either of us to read about your trip and to feel the love and memories you have for my beautiful country .
I am very happy you could make many photos which are great memories to share with your family, friends, and colleagues. I'll always be at your services and please note that it has been a great honor to me being here as your local travel...
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Hi Raymond,

Thank you very much for taking the time to share your priceless feedback with me and with my future travelers. It's a great opportunity to either of us to read about your trip and to feel the love and memories you have for my beautiful country .
I am very happy you could make many photos which are great memories to share with your family, friends, and colleagues. I'll always be at your services and please note that it has been a great honor to me being here as your local travel expert. Each time we got in touch, I felt like we are traveling together which is a great feeling I appreciate deeply in my heart because as much as I love my country, I love more what it does offer to my travelers.:)

Sorry again for the hiccup caused by flight, we will pay more attention to these details and improve our service in the future. We always welcome you come to China for the next time.

All the best,
Lemon/Alice

china visit
China | Mar 30 - Apr 6, 2019

P
Philip M.
Australia | Reviewed on Apr 08, 2019

Max arranged an excellent trip for us.
We were met as per our itinerary and the boat, hotels and tours were all first class.
I have no hesitation in recommending KimKim and Max to anyone.
We will be using their services again.
Thank you.

Local specialist: Max Yang
Max
Max Yang
Local specialist in Guilin | Replied on Apr 25, 2019

Hi Philip,
Thank you so much for kind words. It was my pleasure to organize your trip and it was so nice to meet you in person in Guilin!
I look forward to welcoming you again to China.
Best wishes,
Max